<
From version < 88.14 >
edited by Xiaoling
on 2022/07/23 15:18
To version < 80.1 >
edited by Kilight Cao
on 2022/06/15 15:15
>
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
Content
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1 -**~ Table of Contents:**
1 +**~ Contents:**
2 2  
3 3  {{toc/}}
4 4  
... ... @@ -5,15 +5,14 @@
5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1. Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1 Support Models ==
11 11  
12 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
14 -
15 15  (((
16 -//Dragino has different gateway models that support different types.//
15 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 19  (% border="1" style="background-color:#ffffcc; width:510px" %)
... ... @@ -23,113 +23,102 @@
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
25 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]]
27 27  |(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 -(% style="color:blue" %)**Frequencies on the Helium Network**
28 +**Frequencies on the Helium Network**
30 30  
31 -* //The frequencies currently available are CN470/EU868/US915/AU915//
30 +* The frequencies currently available are CN470/EU868/US915/AU915
32 32  
32 +**Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]
33 33  
34 -(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
35 35  
35 += 2. Connect Data-Only Hotspot to Helium =
36 36  
37 +== 2.1 Prerequisites ==
37 37  
38 -= **2.  Connect Data-Only Hotspot to Helium** =
39 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
39 39  
40 -== **2.1  Prerequisites** ==
41 +== 2.2 Step 1: Configure Frequency Band ==
41 41  
43 +Each country has a requirement for frequency region. Choose the right one for your area.
42 42  
43 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
44 -
45 -
46 -
47 -== **2.2  Step 1: Configure Frequency Band** ==
48 -
49 -
50 -//Each country has a requirement for frequency region. Choose the right one for your area.//
51 -
52 52  [[image:image-20220531175337-1.png]]
53 53  
47 +Select fre
54 54  
55 55  
56 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
50 +== 2.3 Step 2: Download the Helium-gateway-rs ==
57 57  
52 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
58 58  
59 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
54 +[[image:image-20220615150600-1.png||height="667" width="1247"]]
60 60  
61 -[[image:image-20220615150600-1.png||height="559" width="1045"]]
56 +Start download the Helium-gatewayrs
62 62  
63 63  
64 -//**Start download to Helium-gateway-rs**//
59 +[[image:image-20220615150627-2.png||height="712" width="1244"]]
65 65  
66 -[[image:image-20220615150627-2.png||height="598" width="1044"]]
61 +Helium-gatewayrs download success
67 67  
68 -//**Helium-gatewayrs download success**//
69 69  
64 +If download fails, click and download again
70 70  
71 -//**If download fails, click and download again**//
66 +[[image:image-20220615150717-3.png||height="722" width="1239"]]
72 72  
73 -[[image:image-20220615150717-3.png||height="605" width="1039"]]
68 +Helium-gatewayrs download fail
74 74  
75 75  
76 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
71 +== 2.4 Step 3: Install the Helium-gateway-rs ==
77 77  
73 +Click **Install Helium Server** to install gateway-rs.
78 78  
79 -//Click **Install Helium Server** to install gateway-rs.//
75 +[[image:image-20220615150734-4.png||height="742" width="1241"]]
80 80  
81 -[[image:image-20220615150734-4.png||height="619" width="1035"]]
82 -
83 83  Install the Helium gateway-rs
84 84  
79 +**Note**: User will see the echo characters of Helium gateway-rs have been installed successfully.
85 85  
86 -(% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
87 87  
82 +== 2.5 Step 4: Save&start the Helium Server ==
88 88  
89 89  
90 -== **2.5  Step 4: Save&start the Helium Server** ==
85 +By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.
91 91  
87 +[[image:image-20220615150903-5.png||height="710" width="1236"]]
92 92  
93 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
89 +Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.
94 94  
95 -[[image:image-20220615150903-5.png||height="592" width="1031"]]
91 +[[image:image-20220615151057-6.png||height="697" width="1233"]]
96 96  
93 +Start Helium-gateway-rs
97 97  
98 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99 99  
100 -[[image:image-20220615151057-6.png||height="580" width="1026"]]
96 +== 2.6 Step 5: Check Gateway Connection before onboarding ==
101 101  
98 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
102 102  
103 -
104 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
105 -
106 -
107 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
108 -
109 109  (((
110 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
101 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
111 111  )))
112 112  
113 113  [[image:image-20220526094537-1.png||height="395" width="1323"]]
114 114  
106 +Check if the packet is transferred via LPS8
115 115  
116 -(% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
108 +**Note:** The hotspot is not valid for search in Helium Console before onboarding.
117 117  
118 118  
111 +== 2.7 Step 6: Onboarding Data-Only Hotspot ==
119 119  
120 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
113 +(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .**
121 121  
115 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
122 122  
123 -(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
117 +Below are the steps we do as per above link here.
124 124  
125 -
126 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
127 -
128 -//Below are the steps we do as per above link here.//
129 -
130 -
131 131  (((
132 -(% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
120 +~1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.
133 133  )))
134 134  
135 135  (% class="box" %)
... ... @@ -157,13 +157,12 @@
157 157  )))
158 158  
159 159  (((
160 -(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
148 +**Note**: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.
161 161  )))
162 162  
163 163  
164 -
165 165  (((
166 -(% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
153 +2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.
167 167  )))
168 168  
169 169  (% class="box" %)
... ... @@ -195,17 +195,8 @@
195 195  )))
196 196  
197 197  (((
198 -//We got the txn info from this step.//
199 -
200 -
201 -
202 -(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
203 -
204 -
205 -(% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
206 -
207 -
208 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
185 +We got the txn info from this step.
186 +\\3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step. Note, below are two commands, the command without ~-~-commit is the preview mode. Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
209 209  )))
210 210  
211 211  (% class="box" %)
... ... @@ -248,9 +248,7 @@
248 248  )))
249 249  
250 250  (((
251 -
252 -
253 -(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
229 +4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.
254 254  )))
255 255  
256 256  (% class="box" %)
... ... @@ -305,25 +305,23 @@
305 305  )))
306 306  
307 307  (((
308 -(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
284 +Note: The add hotspot and assert location step might need some time to be effect.
309 309  )))
310 310  
311 311  (((
312 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
288 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
313 313  
314 -
315 315  
316 316  )))
317 317  
318 -== **2.8  Debug Connection** ==
293 +== 2.8 Debug Connection ==
319 319  
320 -=== **2.8.1  Check pkt-fwd running Log** ===
295 +=== 2.8.1 Check pkt-fwd running Log ===
321 321  
297 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
322 322  
323 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
324 -
325 325  (((
326 -//Below logs shows the gateway receive two LoRaWAN packets.//
300 +Below logs shows the gateway receive two LoRaWAN packets.
327 327  )))
328 328  
329 329  (% class="box" %)
... ... @@ -348,21 +348,19 @@
348 348  )))
349 349  
350 350  
325 +=== 2.8.2 Check gateway-rs Log ===
351 351  
352 -=== **2.8.2  Check gateway-rs Log** ===
327 +SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.
353 353  
354 -
355 -//SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
356 -
357 357  [[image:image-20220531175809-7.png]]
358 358  
331 +Helium-gatewayrs log
359 359  
360 -(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
333 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
361 361  
362 362  
363 -=== **2.8.3  View the public key address and animal name** ===
336 +=== 2.8.3 View the public key address and animal name ===
364 364  
365 -
366 366  (% class="box" %)
367 367  (((
368 368  (((
... ... @@ -384,95 +384,80 @@
384 384  Hostpot key and animal name
385 385  
386 386  
359 +=== 2.8.4 Backup/Restor gateway-rs key ===
387 387  
388 -=== **2.8.4  Backup/Restor gateway-rs key** ===
389 -
390 -
391 391  (((
392 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
362 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
393 393  )))
394 394  
395 395  [[image:image-20220531175919-9.png]]
396 396  
367 +Backup and restore key
397 397  
398 398  
399 -== **2.9  Forward the data to the other server** ==
370 +== 2.9 Forward the data to the other server ==
400 400  
401 -=== **2.9.1  Introduction** ===
372 +=== 2.9.1 Introduction ===
402 402  
403 -
404 404  (((
405 -//The Dragino gateway has supports the double server settings.//
375 +The Dragino gateway has supports the double server settings.
406 406  )))
407 407  
408 408  (((
409 -//Users can back to the page of Semtech UDP to configure other server settings.//
379 +Users can back to the page of Semtech UDP to configure other server settings.
410 410  
411 411  
412 412  )))
413 413  
414 -=== **2.9.2  Example** ===
384 +=== 2.9.2 Example ===
415 415  
386 +The following takes The Things Network as another LoRaWAN server as an example.
416 416  
417 -//The following takes The Things Network as another LoRaWAN server as an example.//
418 418  
389 +==== 2.9.2.1 Step 1: Back to Semtech UDP page ====
419 419  
420 -
421 -==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ====
422 -
423 -
424 424  [[image:image-20220531180002-10.png]]
425 425  
426 426  Back to Semtech UDP page
427 427  
428 428  
396 +==== 2.9.2.2 Step 2: Configure the double server forwarding ====
429 429  
430 -==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ====
431 -
432 -
433 433  [[image:image-20220531180048-11.png]]
434 434  
400 +Configure the double server
435 435  
436 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
402 +The user can configure the secondary server and then click the button of Save&Apply.
437 437  
438 438  
439 -== **2.10  Connect Full Hotspot to Helium** ==
405 +== 2.10 Connect Full Hotspot to Helium ==
440 440  
407 += 3. Use Dragino Sensors with Helium =
441 441  
409 +== 3.1 How to add up user's end-node with Helium console ==
442 442  
443 -= **3.  Use Dragino Sensors with Helium** =
411 +=== 3.1.1 Step 1: Login the Helium console ===
444 444  
413 +User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]
445 445  
446 -== **3.1  How to add up user's end-node with Helium console** ==
447 -
448 -
449 -=== **3.1.1  Step 1: Login the Helium console** ===
450 -
451 -
452 -//User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
453 -
454 454  [[image:image-20220531180150-12.png]]
455 455  
456 456  login Helium console
457 457  
458 458  
420 +=== 3.1.2 Step 2: Add up your end-node's key ===
459 459  
460 -=== **3.1.2  Step 2: Add up your end-node's key** ===
422 +User add up end-node's key from console ~-~->dervice
461 461  
462 -
463 -//User add up end-node's key from console ~-~->dervice//
464 -
465 465  [[image:image-20220531180224-13.png]]
466 466  
467 467  To add a device
468 468  
469 469  
429 +=== 3.1.3 Step 3:Activate the end-node ===
470 470  
471 -=== **3.1.3  Step 3: Activate the end-node** ===
472 -
473 -
474 474  (((
475 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
432 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
476 476  )))
477 477  
478 478  [[image:image-20220531105239-2.png]]
... ... @@ -480,21 +480,17 @@
480 480  end-node traffic.
481 481  
482 482  
440 +== 3.2 How to use decoder ==
483 483  
484 -== **3.2  How to use decoder** ==
442 +=== 3.2.1 Step 1:Users can create decoders on functions ===
485 485  
486 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
487 -
488 -
489 489  [[image:image-20220531105325-3.png]]
490 490  
491 491  Decoder.
492 492  
493 493  
449 +=== 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label ===
494 494  
495 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
496 -
497 -
498 498  [[image:image-20220526095629-6.png]]
499 499  
500 500  
... ... @@ -503,37 +503,28 @@
503 503  
504 504  [[image:image-20220526100057-8.png||height="352" width="1133"]]
505 505  
506 -**//Add decoder complete.//**
459 +Decoder.
507 507  
461 +Add decoder complete.
508 508  
509 509  
510 -=== **3.2.3  Where is the decoder?** ===
464 +== 3.3 How to send a downlink to end device from Helium ==
511 511  
512 -
513 -[[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
514 -
515 -[[image:image-20220617140118-1.png||height="550" width="883"]]
516 -
517 -
518 -
519 -== **3.3  How to send a downlink to end device from Helium** ==
520 -
521 -
522 522  (((
523 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
467 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
524 524  )))
525 525  
526 526  (((
527 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
471 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
528 528  )))
529 529  
530 530  (((
531 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
475 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
532 532  )))
533 533  
534 534  (% class="box" %)
535 535  (((
536 -**01 00 00 3C ~-~-> AQAAPA==**
480 +01 00 00 3C ~-~-> AQAAPA==
537 537  )))
538 538  
539 539  [[image:image-20220524171341-21.png]]
... ... @@ -541,58 +541,55 @@
541 541  Downlink
542 542  
543 543  
488 +== 3.4 How to add integration to different IoT Servers ==
544 544  
545 -== **3.4  How to add integration to different IoT Servers** ==
490 +=== 3.4.1 TagoIO ===
546 546  
547 -=== **3.4.1  TagoIO** ===
492 +The steps to add integration are very simple. Please see the following process.
548 548  
549 -
550 -**//The steps to add integration are very simple. Please see the following process.//**
551 -
552 -
553 553  [[image:image-20220526102429-23.png||height="630" width="1198"]]
554 554  
496 +TagoIO.
555 555  
556 556  
557 -**//Generate the authorization code and then copy it.//**
499 +Generate the authorization code and then copy it.
558 558  
559 -
560 560  [[image:image-20220526100452-10.png||height="314" width="1188"]]
561 561  
503 +TagoIO.
562 562  
563 563  
564 -//**Apply Integration to Label.**//
506 +Apply Integration to Label.
565 565  
566 -
567 567  [[image:image-20220526100802-13.png]]
568 568  
569 569  
511 +TagoIO.
570 570  
513 +
571 571  [[image:image-20220526100927-14.png]]
572 572  
516 +TagoIO.
573 573  
574 574  
575 -**//Click LoRaWAN Helium,select the device.//**
519 +Click LoRaWAN Helium,select the device.
576 576  
577 -
578 578  [[image:image-20220526101215-15.png||height="599" width="1117"]]
579 579  
523 +TagoIO.
580 580  
581 581  
582 -**//Fill in DEVEUI and create my device.//**
526 +Fill in DEVEUI and create my device.
583 583  
584 -
585 585  [[image:image-20220526101419-16.png]]
586 586  
587 587  TagoIO.
588 588  
589 589  
533 +=== 3.4.2 Cayenne ===
590 590  
591 -=== **3.4.2  Cayenne** ===
535 +The process of creating devices is similar to Tago.
592 592  
593 -
594 -//The process of creating devices is similar to Tago.//
595 -
596 596  [[image:image-20220526101616-18.png||height="456" width="1097"]]
597 597  
598 598  Cayenne.
... ... @@ -623,92 +623,78 @@
623 623  Cayenne.
624 624  
625 625  
567 +== 3.5 Trouble Shooting ==
626 626  
627 -== **3.5  Trouble Shooting** ==
569 +=== 3.5.1 Trouble to Join Helium ===
628 628  
629 -=== **3.5.1  Trouble to Join Helium** ===
630 -
631 -
632 632  (((
633 -**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
634 -
635 -
572 +Assume the device is powered correctly. If you don't see data in Helium. The possibilities are:
636 636  )))
637 637  
638 638  (((
639 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
576 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
640 640  )))
641 641  
642 642  (((
643 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
580 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
644 644  )))
645 645  
646 646  (((
647 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
584 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
648 648  
649 -
650 650  
651 651  )))
652 652  
653 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
589 +=== 3.5.2 Packet Loss for AU915 / US915 Band ===
654 654  
655 -
656 656  (((
657 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
592 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
658 658  )))
659 659  
660 660  (((
661 -//The reason for this problem is that the node does not lock the channel after joining the network.//
662 -
663 -
596 +The reason for this problem is that the node does not lock the channel after joining the network.
664 664  )))
665 665  
666 666  (((
667 -(% style="color:red" %)**Solution:**
668 -
669 -
600 +Solution:
670 670  )))
671 671  
672 672  (((
673 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
604 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
674 674  )))
675 675  
676 676  * (((
677 -(% style="color:blue" %)**//AT Command: AT+CHE//**
608 +AT Command: AT+CHE
678 678  )))
679 679  
680 680  * (((
681 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
612 +Example:AT+CHE=1 ~/~/set channel mode to 1
682 682  )))
683 683  
684 684  * (((
685 -(% style="color:blue" %)**//Downlink Command: 0x24//**
686 -
687 -
688 -
689 -
616 +Downlink Command: 0x24
690 690  )))
691 691  
692 692  (((
693 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
620 +Format: Command Code (0x24) followed by 1 bytes channel value.
694 694  )))
695 695  
696 -
697 697  (((
698 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
624 +If the downlink payload=2401, it means set channel mode to 1, while type code is 24.
699 699  )))
700 700  
701 701  * (((
702 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
628 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
629 +)))
703 703  
704 -
705 -
631 +* (((
632 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
706 706  )))
707 707  
708 708  (((
709 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
636 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
710 710  )))
711 711  
712 712  (((
713 -//The latest firmware for end node will have this bug fixed.//
640 +The latest firmware for end node will have this bug fixed.
714 714  )))
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