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Author

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1		-XWiki.Xiaoling
	1	+XWiki.Edwin

Content

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30	30
31	31	* //The frequencies currently available are CN470/EU868/US915/AU915//
32	32
33		-
34		-
35	35	(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
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37	37
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43	43
44	44	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
45	45
46		-
47		-
48		-
49	49	== **2.2  Step 1: Configure Frequency Band** ==
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51	51
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75	75	[[image:image-20220615150717-3.png||height="605" width="1039"]]
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	73	+
78	78	== **2.4  Step 3: Install the Helium-gateway-rs** ==
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80	80
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95	95	//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
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	93	+
97	97	[[image:image-20220615150903-5.png||height="592" width="1031"]]
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	97	+
100	100	//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
101	101
102	102	[[image:image-20220615151057-6.png||height="580" width="1026"]]
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158	158	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
159	159	)))
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	159	+
161	161	(((
162	162	(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
163	163	)))
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306	306	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
307	307	)))
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	308	+
309	309	(((
310	310	(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
311	311	)))
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362	362	(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
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	365	+
365	365	=== **2.8.3  View the public key address and animal name** ===
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410	410	(((
411	411	//Users can back to the page of Semtech UDP to configure other server settings.//
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	414	+
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414	414	)))
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438	438	//The user can configure the secondary server and then click the button of **Save&Apply**.//
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	443	+
441	441	== **2.10  Connect Full Hotspot to Helium** ==
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628	628
629	629	== **3.5  Trouble Shooting** ==
630	630
631		-=== **3.5.1  Trouble to Join Helium** ===
632	632
	635	+=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
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	637	+
	638	+//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
	639	+
	640	+
	641	+1). The hotspot does not finish the onboarding to the helium blockchain.
	642	+
	643	+ after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	644	+
	645	+
	646	+=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
	647	+
	648	+
	649	+Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
	650	+
	651	+
	652	+For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	653	+
	654	+
	655	+
	656	+=== **3.5.3  Trouble to Join Helium** ===
	657	+
	658	+
634	634	(((
635	635	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
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648	648	(((
649	649	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
650	650
651		-
652	652
653	653	)))
654	654
655		-=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
	679	+=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
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657	657
658	658	(((
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666	666	)))
667	667
668	668	(((
669		-**Solution:**
	693	+(% style="color:red" %)**Solution:**
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672	672	)))
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686	686	* (((
687	687	(% style="color:blue" %)**//Downlink Command: 0x24//**
688	688
689		-
690		-
691	691
692	692	)))
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703	703	* (((
704	704	//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
705	705
706		-
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708	708	)))
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714	714	(((
715	715	//The latest firmware for end node will have this bug fixed.//
	737	+
	738	+
	739	+=== **3.5.5  ADR doesn't work in EU868 band.** ===
	740	+
	741	+See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
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	743	+
	744	+
716	716	)))