<
From version < 88.12 >
edited by Xiaoling
on 2022/07/23 15:12
To version < 99.9 >
edited by Xiaoling
on 2023/04/21 17:10
>
Change comment: There is no comment for this version

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5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1.  Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1  Support Models ==
11 11  
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
13 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
14 14  
15 15  (((
16 -//Dragino has different gateway models that support different types.//
16 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 -(% border="1" style="background-color:#ffffcc; width:510px" %)
20 -|(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
21 -|(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
19 +(% border="1" style="background-color:#f2f2f2; width:510px" %)
20 +|(% colspan="4" style="background-color:#d9e2f3; color:#0070c0; width:589px" %)**Dragino Hotspots for Helium**
21 +|(% style="color:#0070c0; width:132px" %)**Model**|(% style="color:#0070c0; width:126px" %)**Hotspot Types**|(% style="color:#0070c0; width:121px" %)**Mining Ability**|(% style="color:#0070c0; width:203px" %)**Configure Instruction**
22 22  |(% style="width:132px" %)(((
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
26 +)))|Data-Only Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|Full Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 29  (% style="color:blue" %)**Frequencies on the Helium Network**
30 30  
31 31  * //The frequencies currently available are CN470/EU868/US915/AU915//
32 32  
33 -
34 -
35 35  (% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
36 36  
37 37  
36 += 2.  Connect Data-Only Hotspot to Helium =
38 38  
39 -= **2.  Connect Data-Only Hotspot to Helium** =
38 +== 2.1  Prerequisites ==
40 40  
41 -== **2.1  Prerequisites** ==
42 42  
41 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
43 43  
44 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
45 45  
46 46  
45 +== 2.2  Step 1: Configure Frequency Band ==
47 47  
48 48  
49 -== **2.2  Step 1: Configure Frequency Band** ==
48 +Each country has a requirement for frequency region. Choose the right one for your area.
50 50  
51 -
52 -//Each country has a requirement for frequency region. Choose the right one for your area.//
53 -
54 54  [[image:image-20220531175337-1.png]]
55 55  
56 56  
53 +== 2.3  Step 2: Download the Helium-gateway-rs ==
57 57  
58 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
59 59  
56 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
60 60  
61 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
62 62  
63 63  [[image:image-20220615150600-1.png||height="559" width="1045"]]
64 64  
... ... @@ -75,10 +75,10 @@
75 75  [[image:image-20220615150717-3.png||height="605" width="1039"]]
76 76  
77 77  
78 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
74 +== 2.4  Step 3: Install the Helium-gateway-rs ==
79 79  
80 80  
81 -//Click **Install Helium Server** to install gateway-rs.//
77 +Click (% style="color:blue" %)**Install Helium Server**(%%) to install gateway-rs.
82 82  
83 83  [[image:image-20220615150734-4.png||height="619" width="1035"]]
84 84  
... ... @@ -88,28 +88,28 @@
88 88  (% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
89 89  
90 90  
87 +== 2.5  Step 4: Save&start the Helium Server ==
91 91  
92 -== **2.5  Step 4: Save&start the Helium Server** ==
93 93  
90 +By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.
94 94  
95 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
96 96  
97 97  [[image:image-20220615150903-5.png||height="592" width="1031"]]
98 98  
99 99  
100 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
101 101  
97 +Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.
98 +
102 102  [[image:image-20220615151057-6.png||height="580" width="1026"]]
103 103  
104 104  
102 +== 2.6  Step 5: Check Gateway Connection before onboarding ==
105 105  
106 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
107 107  
105 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
108 108  
109 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
110 -
111 111  (((
112 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
108 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
113 113  )))
114 114  
115 115  [[image:image-20220526094537-1.png||height="395" width="1323"]]
... ... @@ -118,20 +118,19 @@
118 118  (% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
119 119  
120 120  
117 +== 2.7  Step 6: Onboarding Data-Only Hotspot ==
121 121  
122 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
123 123  
124 -
125 125  (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
126 126  
127 127  
128 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
123 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
129 129  
130 -//Below are the steps we do as per above link here.//
125 +Below are the steps we do as per above link here.
131 131  
132 132  
133 133  (((
134 -(% style="color:red" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
129 +(% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
135 135  )))
136 136  
137 137  (% class="box" %)
... ... @@ -158,6 +158,7 @@
158 158  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
159 159  )))
160 160  
156 +
161 161  (((
162 162  (% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
163 163  )))
... ... @@ -165,7 +165,7 @@
165 165  
166 166  
167 167  (((
168 -(% style="color:red" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
164 +(% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
169 169  )))
170 170  
171 171  (% class="box" %)
... ... @@ -201,13 +201,13 @@
201 201  
202 202  
203 203  
204 -(% style="color:red" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
200 +(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
205 205  
206 206  
207 207  (% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
208 208  
209 209  
210 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
206 +Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
211 211  )))
212 212  
213 213  (% class="box" %)
... ... @@ -252,7 +252,7 @@
252 252  (((
253 253  
254 254  
255 -(% style="color:red" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
251 +(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
256 256  )))
257 257  
258 258  (% class="box" %)
... ... @@ -306,26 +306,26 @@
306 306  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
307 307  )))
308 308  
305 +
309 309  (((
310 310  (% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
311 311  )))
312 312  
313 313  (((
314 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
311 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
315 315  
316 -
317 317  
318 318  )))
319 319  
320 -== **2.8  Debug Connection** ==
316 +== 2.8  Debug Connection ==
321 321  
322 -=== **2.8.1  Check pkt-fwd running Log** ===
318 +=== 2.8.1  Check pkt-fwd running Log ===
323 323  
324 324  
325 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
321 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
326 326  
327 327  (((
328 -//Below logs shows the gateway receive two LoRaWAN packets.//
324 +Below logs shows the gateway receive two LoRaWAN packets.
329 329  )))
330 330  
331 331  (% class="box" %)
... ... @@ -350,10 +350,9 @@
350 350  )))
351 351  
352 352  
349 +=== 2.8.2  Check gateway-rs Log ===
353 353  
354 -=== **2.8.2  Check gateway-rs Log** ===
355 355  
356 -
357 357  //SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
358 358  
359 359  [[image:image-20220531175809-7.png]]
... ... @@ -362,7 +362,7 @@
362 362  (% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
363 363  
364 364  
365 -=== **2.8.3  View the public key address and animal name** ===
360 +=== 2.8.3  View the public key address and animal name ===
366 366  
367 367  
368 368  (% class="box" %)
... ... @@ -386,37 +386,48 @@
386 386  Hostpot key and animal name
387 387  
388 388  
384 +=== 2.8.4  Backup/Restor gateway-rs key ===
389 389  
390 -=== **2.8.4  Backup/Restor gateway-rs key** ===
391 391  
392 -
393 393  (((
394 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
388 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
395 395  )))
396 396  
397 397  [[image:image-20220531175919-9.png]]
398 398  
399 399  
394 +=== 2.8.5  How to manually download helium gateway-rs via SSH access to the gateway Linux console ===
400 400  
401 -== **2.9  Forward the data to the other server** ==
402 402  
403 -=== **2.9.1  Introduction** ===
397 +(% class="box infomessage" %)
398 +(((
399 +**cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]]**
404 404  
401 +**opkg install helium-gateway-rs-dragino.ipk **
402 +)))
405 405  
404 +[[image:image-20230320141404-1.png]]
405 +
406 +
407 +== 2.9  Forward the data to the other server ==
408 +
409 +=== 2.9.1  Introduction ===
410 +
411 +
406 406  (((
407 -//The Dragino gateway has supports the double server settings.//
413 +The Dragino gateway has supports the double server settings.
408 408  )))
409 409  
410 410  (((
411 -//Users can back to the page of Semtech UDP to configure other server settings.//
417 +Users can back to the page of Semtech UDP to configure other server settings.
412 412  
413 413  
414 414  )))
415 415  
416 -=== **2.9.2  Example** ===
422 +=== 2.9.2  Example ===
417 417  
418 418  
419 -//The following takes The Things Network as another LoRaWAN server as an example.//
425 +The following takes The Things Network as another LoRaWAN server as an example.
420 420  
421 421  
422 422  
... ... @@ -435,22 +435,20 @@
435 435  [[image:image-20220531180048-11.png]]
436 436  
437 437  
438 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
444 +The user can configure the secondary server and then click the button of (% style="color:red" %)**Save&Apply**.
439 439  
440 440  
441 -== **2.10  Connect Full Hotspot to Helium** ==
447 +== 2.10  Connect Full Hotspot to Helium ==
442 442  
443 443  
444 444  
445 -= **3.  Use Dragino Sensors with Helium** =
451 += 3.  Use Dragino Sensors with Helium =
446 446  
453 +== 3.1  How to add up user's end-node with Helium console ==
447 447  
448 -== **3.1  How to add up user's end-node with Helium console** ==
455 +=== 3.1.1  Step 1: Login the Helium console ===
449 449  
450 450  
451 -=== **3.1.1  Step 1: Login the Helium console** ===
452 -
453 -
454 454  //User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
455 455  
456 456  [[image:image-20220531180150-12.png]]
... ... @@ -458,23 +458,21 @@
458 458  login Helium console
459 459  
460 460  
465 +=== 3.1.2  Step 2: Add up your end-node's key ===
461 461  
462 -=== **3.1.2  Step 2: Add up your end-node's key** ===
463 463  
468 +User add up end-node's key from console ~-~->dervice
464 464  
465 -//User add up end-node's key from console ~-~->dervice//
466 -
467 467  [[image:image-20220531180224-13.png]]
468 468  
469 469  To add a device
470 470  
471 471  
475 +=== 3.1.3  Step 3: Activate the end-node ===
472 472  
473 -=== **3.1.3  Step 3: Activate the end-node** ===
474 474  
475 -
476 476  (((
477 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
479 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
478 478  )))
479 479  
480 480  [[image:image-20220531105239-2.png]]
... ... @@ -482,21 +482,27 @@
482 482  end-node traffic.
483 483  
484 484  
487 +=== 3.1.4 Check Raw Payload for End Node ===
485 485  
486 -== **3.2  How to use decoder** ==
487 487  
488 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
489 489  
492 +[[image:image-20220912161818-1.png]]
490 490  
494 +
495 +== 3.2  How to use decoder ==
496 +
497 +=== 3.2.1  Step 1: Users can create decoders on functions ===
498 +
499 +
491 491  [[image:image-20220531105325-3.png]]
492 492  
493 493  Decoder.
494 494  
495 495  
505 +=== 3.2.2  Step 2: Add a decoder in functions and apply it to the specified label ===
496 496  
497 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
498 498  
499 -
500 500  [[image:image-20220526095629-6.png]]
501 501  
502 502  
... ... @@ -508,29 +508,27 @@
508 508  **//Add decoder complete.//**
509 509  
510 510  
519 +=== 3.2.3  Where is the decoder? ===
511 511  
512 -=== **3.2.3  Where is the decoder?** ===
513 513  
514 -
515 515  [[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
516 516  
517 517  [[image:image-20220617140118-1.png||height="550" width="883"]]
518 518  
519 519  
527 +== 3.3  How to send a downlink to end device from Helium ==
520 520  
521 -== **3.3  How to send a downlink to end device from Helium** ==
522 522  
523 -
524 524  (((
525 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
531 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
526 526  )))
527 527  
528 528  (((
529 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
535 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
530 530  )))
531 531  
532 532  (((
533 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
539 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
534 534  )))
535 535  
536 536  (% class="box" %)
... ... @@ -543,12 +543,11 @@
543 543  Downlink
544 544  
545 545  
552 +== 3.4  How to add integration to different IoT Servers ==
546 546  
547 -== **3.4  How to add integration to different IoT Servers** ==
554 +=== 3.4.1  TagoIO ===
548 548  
549 -=== **3.4.1  TagoIO** ===
550 550  
551 -
552 552  **//The steps to add integration are very simple. Please see the following process.//**
553 553  
554 554  
... ... @@ -589,12 +589,11 @@
589 589  TagoIO.
590 590  
591 591  
597 +=== 3.4.2  Cayenne ===
592 592  
593 -=== **3.4.2  Cayenne** ===
594 594  
600 +The process of creating devices is similar to Tago.
595 595  
596 -//The process of creating devices is similar to Tago.//
597 -
598 598  [[image:image-20220526101616-18.png||height="456" width="1097"]]
599 599  
600 600  Cayenne.
... ... @@ -625,12 +625,31 @@
625 625  Cayenne.
626 626  
627 627  
632 +== 3.5  Trouble Shooting ==
628 628  
629 -== **3.5  Trouble Shooting** ==
634 +=== 3.5.1  Data-Only Hotspot is not connecting to Helium console ===
630 630  
631 -=== **3.5.1  Trouble to Join Helium** ===
632 632  
637 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
633 633  
639 +
640 +1). The hotspot does not finish the onboarding to the helium blockchain.
641 +
642 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
643 +
644 +
645 +=== 3.5.2  End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ===
646 +
647 +
648 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +
650 +
651 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
652 +
653 +
654 +=== 3.5.3  Trouble to Join Helium ===
655 +
656 +
634 634  (((
635 635  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
636 636  
... ... @@ -638,79 +638,84 @@
638 638  )))
639 639  
640 640  (((
641 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
664 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
642 642  )))
643 643  
644 644  (((
645 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
668 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
646 646  )))
647 647  
648 648  (((
649 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
672 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
650 650  
651 -
652 652  
653 653  )))
654 654  
655 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
677 +=== 3.5.4  Packet Loss for AU915 / US915 Band ===
656 656  
657 657  
658 658  (((
659 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
681 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
660 660  )))
661 661  
662 662  (((
663 -//The reason for this problem is that the node does not lock the channel after joining the network.//
685 +The reason for this problem is that the node does not lock the channel after joining the network.
664 664  
665 665  
666 666  )))
667 667  
668 668  (((
669 -**Solution:**
691 +(% style="color:red" %)**Solution:**
670 670  
671 671  
672 672  )))
673 673  
674 674  (((
675 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
697 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
676 676  )))
677 677  
678 678  * (((
679 -(% style="color:blue" %)**//AT Command: AT+CHE//**
701 +(% style="color:blue" %)**AT Command: AT+CHE**
680 680  )))
681 681  
682 682  * (((
683 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
705 +**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1
684 684  )))
685 685  
686 686  * (((
687 -(% style="color:blue" %)**//Downlink Command: 0x24//**
709 +(% style="color:blue" %)**Downlink Command: 0x24**
688 688  
689 -
690 -
691 691  
692 692  )))
693 693  
694 694  (((
695 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
715 +Format: Command Code (0x24) followed by 1 bytes channel value.
696 696  )))
697 697  
698 698  
699 699  (((
700 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
720 +If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.
701 701  )))
702 702  
703 703  * (((
704 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
724 +**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2
705 705  
706 -
707 707  
708 708  )))
709 709  
710 710  (((
711 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
730 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
712 712  )))
713 713  
714 714  (((
715 -//The latest firmware for end node will have this bug fixed.//
734 +The latest firmware for end node will have this bug fixed.
735 +
736 +
737 +=== 3.5.5  ADR doesn't work in EU868 band. ===
738 +
739 +
740 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
741 +
742 +
743 +
716 716  )))
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