<
From version < 88.11 >
edited by Xiaoling
on 2022/07/23 15:11
To version < 99.9 >
edited by Xiaoling
on 2023/04/21 17:10
>
Change comment: There is no comment for this version

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5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1.  Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1  Support Models ==
11 11  
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
13 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
14 14  
15 15  (((
16 -//Dragino has different gateway models that support different types.//
16 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 -(% border="1" style="background-color:#ffffcc; width:510px" %)
20 -|(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
21 -|(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
19 +(% border="1" style="background-color:#f2f2f2; width:510px" %)
20 +|(% colspan="4" style="background-color:#d9e2f3; color:#0070c0; width:589px" %)**Dragino Hotspots for Helium**
21 +|(% style="color:#0070c0; width:132px" %)**Model**|(% style="color:#0070c0; width:126px" %)**Hotspot Types**|(% style="color:#0070c0; width:121px" %)**Mining Ability**|(% style="color:#0070c0; width:203px" %)**Configure Instruction**
22 22  |(% style="width:132px" %)(((
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
26 +)))|Data-Only Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|Full Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 29  (% style="color:blue" %)**Frequencies on the Helium Network**
30 30  
31 31  * //The frequencies currently available are CN470/EU868/US915/AU915//
32 32  
33 -
34 -
35 35  (% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
36 36  
37 37  
36 += 2.  Connect Data-Only Hotspot to Helium =
38 38  
39 -= **2.  Connect Data-Only Hotspot to Helium** =
38 +== 2.1  Prerequisites ==
40 40  
41 -== **2.1  Prerequisites** ==
42 42  
41 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
43 43  
44 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
45 45  
46 -== **2.2  Step 1: Configure Frequency Band** ==
47 47  
45 +== 2.2  Step 1: Configure Frequency Band ==
48 48  
49 -//Each country has a requirement for frequency region. Choose the right one for your area.//
50 50  
48 +Each country has a requirement for frequency region. Choose the right one for your area.
49 +
51 51  [[image:image-20220531175337-1.png]]
52 52  
53 53  
53 +== 2.3  Step 2: Download the Helium-gateway-rs ==
54 54  
55 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
56 56  
56 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
57 57  
58 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
59 59  
60 60  [[image:image-20220615150600-1.png||height="559" width="1045"]]
61 61  
... ... @@ -72,10 +72,10 @@
72 72  [[image:image-20220615150717-3.png||height="605" width="1039"]]
73 73  
74 74  
75 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
74 +== 2.4  Step 3: Install the Helium-gateway-rs ==
76 76  
77 77  
78 -//Click **Install Helium Server** to install gateway-rs.//
77 +Click (% style="color:blue" %)**Install Helium Server**(%%) to install gateway-rs.
79 79  
80 80  [[image:image-20220615150734-4.png||height="619" width="1035"]]
81 81  
... ... @@ -85,28 +85,28 @@
85 85  (% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
86 86  
87 87  
87 +== 2.5  Step 4: Save&start the Helium Server ==
88 88  
89 -== **2.5  Step 4: Save&start the Helium Server** ==
90 90  
90 +By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.
91 91  
92 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
93 93  
94 94  [[image:image-20220615150903-5.png||height="592" width="1031"]]
95 95  
96 96  
97 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
98 98  
97 +Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.
98 +
99 99  [[image:image-20220615151057-6.png||height="580" width="1026"]]
100 100  
101 101  
102 +== 2.6  Step 5: Check Gateway Connection before onboarding ==
102 102  
103 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
104 104  
105 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
105 105  
106 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
107 -
108 108  (((
109 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
108 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
110 110  )))
111 111  
112 112  [[image:image-20220526094537-1.png||height="395" width="1323"]]
... ... @@ -115,20 +115,19 @@
115 115  (% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
116 116  
117 117  
117 +== 2.7  Step 6: Onboarding Data-Only Hotspot ==
118 118  
119 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
120 120  
121 -
122 122  (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
123 123  
124 124  
125 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
123 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
126 126  
127 -//Below are the steps we do as per above link here.//
125 +Below are the steps we do as per above link here.
128 128  
129 129  
130 130  (((
131 -(% style="color:red" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
129 +(% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
132 132  )))
133 133  
134 134  (% class="box" %)
... ... @@ -155,6 +155,7 @@
155 155  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
156 156  )))
157 157  
156 +
158 158  (((
159 159  (% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
160 160  )))
... ... @@ -162,7 +162,7 @@
162 162  
163 163  
164 164  (((
165 -(% style="color:red" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
164 +(% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
166 166  )))
167 167  
168 168  (% class="box" %)
... ... @@ -198,13 +198,13 @@
198 198  
199 199  
200 200  
201 -(% style="color:red" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
200 +(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
202 202  
203 203  
204 204  (% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
205 205  
206 206  
207 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
206 +Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
208 208  )))
209 209  
210 210  (% class="box" %)
... ... @@ -249,7 +249,7 @@
249 249  (((
250 250  
251 251  
252 -(% style="color:red" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
251 +(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
253 253  )))
254 254  
255 255  (% class="box" %)
... ... @@ -303,26 +303,26 @@
303 303  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
304 304  )))
305 305  
305 +
306 306  (((
307 307  (% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
308 308  )))
309 309  
310 310  (((
311 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
311 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
312 312  
313 -
314 314  
315 315  )))
316 316  
317 -== **2.8  Debug Connection** ==
316 +== 2.8  Debug Connection ==
318 318  
319 -=== **2.8.1  Check pkt-fwd running Log** ===
318 +=== 2.8.1  Check pkt-fwd running Log ===
320 320  
321 321  
322 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
321 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
323 323  
324 324  (((
325 -//Below logs shows the gateway receive two LoRaWAN packets.//
324 +Below logs shows the gateway receive two LoRaWAN packets.
326 326  )))
327 327  
328 328  (% class="box" %)
... ... @@ -347,10 +347,9 @@
347 347  )))
348 348  
349 349  
349 +=== 2.8.2  Check gateway-rs Log ===
350 350  
351 -=== **2.8.2  Check gateway-rs Log** ===
352 352  
353 -
354 354  //SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
355 355  
356 356  [[image:image-20220531175809-7.png]]
... ... @@ -359,7 +359,7 @@
359 359  (% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
360 360  
361 361  
362 -=== **2.8.3  View the public key address and animal name** ===
360 +=== 2.8.3  View the public key address and animal name ===
363 363  
364 364  
365 365  (% class="box" %)
... ... @@ -383,37 +383,48 @@
383 383  Hostpot key and animal name
384 384  
385 385  
384 +=== 2.8.4  Backup/Restor gateway-rs key ===
386 386  
387 -=== **2.8.4  Backup/Restor gateway-rs key** ===
388 388  
389 -
390 390  (((
391 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
388 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
392 392  )))
393 393  
394 394  [[image:image-20220531175919-9.png]]
395 395  
396 396  
394 +=== 2.8.5  How to manually download helium gateway-rs via SSH access to the gateway Linux console ===
397 397  
398 -== **2.9  Forward the data to the other server** ==
399 399  
400 -=== **2.9.1  Introduction** ===
397 +(% class="box infomessage" %)
398 +(((
399 +**cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]]**
401 401  
401 +**opkg install helium-gateway-rs-dragino.ipk **
402 +)))
402 402  
404 +[[image:image-20230320141404-1.png]]
405 +
406 +
407 +== 2.9  Forward the data to the other server ==
408 +
409 +=== 2.9.1  Introduction ===
410 +
411 +
403 403  (((
404 -//The Dragino gateway has supports the double server settings.//
413 +The Dragino gateway has supports the double server settings.
405 405  )))
406 406  
407 407  (((
408 -//Users can back to the page of Semtech UDP to configure other server settings.//
417 +Users can back to the page of Semtech UDP to configure other server settings.
409 409  
410 410  
411 411  )))
412 412  
413 -=== **2.9.2  Example** ===
422 +=== 2.9.2  Example ===
414 414  
415 415  
416 -//The following takes The Things Network as another LoRaWAN server as an example.//
425 +The following takes The Things Network as another LoRaWAN server as an example.
417 417  
418 418  
419 419  
... ... @@ -432,22 +432,20 @@
432 432  [[image:image-20220531180048-11.png]]
433 433  
434 434  
435 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
444 +The user can configure the secondary server and then click the button of (% style="color:red" %)**Save&Apply**.
436 436  
437 437  
438 -== **2.10  Connect Full Hotspot to Helium** ==
447 +== 2.10  Connect Full Hotspot to Helium ==
439 439  
440 440  
441 441  
442 -= **3.  Use Dragino Sensors with Helium** =
451 += 3.  Use Dragino Sensors with Helium =
443 443  
453 +== 3.1  How to add up user's end-node with Helium console ==
444 444  
445 -== **3.1  How to add up user's end-node with Helium console** ==
455 +=== 3.1.1  Step 1: Login the Helium console ===
446 446  
447 447  
448 -=== **3.1.1  Step 1: Login the Helium console** ===
449 -
450 -
451 451  //User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
452 452  
453 453  [[image:image-20220531180150-12.png]]
... ... @@ -455,23 +455,21 @@
455 455  login Helium console
456 456  
457 457  
465 +=== 3.1.2  Step 2: Add up your end-node's key ===
458 458  
459 -=== **3.1.2  Step 2: Add up your end-node's key** ===
460 460  
468 +User add up end-node's key from console ~-~->dervice
461 461  
462 -//User add up end-node's key from console ~-~->dervice//
463 -
464 464  [[image:image-20220531180224-13.png]]
465 465  
466 466  To add a device
467 467  
468 468  
475 +=== 3.1.3  Step 3: Activate the end-node ===
469 469  
470 -=== **3.1.3  Step 3: Activate the end-node** ===
471 471  
472 -
473 473  (((
474 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
479 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
475 475  )))
476 476  
477 477  [[image:image-20220531105239-2.png]]
... ... @@ -479,21 +479,27 @@
479 479  end-node traffic.
480 480  
481 481  
487 +=== 3.1.4 Check Raw Payload for End Node ===
482 482  
483 -== **3.2  How to use decoder** ==
484 484  
485 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
486 486  
492 +[[image:image-20220912161818-1.png]]
487 487  
494 +
495 +== 3.2  How to use decoder ==
496 +
497 +=== 3.2.1  Step 1: Users can create decoders on functions ===
498 +
499 +
488 488  [[image:image-20220531105325-3.png]]
489 489  
490 490  Decoder.
491 491  
492 492  
505 +=== 3.2.2  Step 2: Add a decoder in functions and apply it to the specified label ===
493 493  
494 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
495 495  
496 -
497 497  [[image:image-20220526095629-6.png]]
498 498  
499 499  
... ... @@ -505,29 +505,27 @@
505 505  **//Add decoder complete.//**
506 506  
507 507  
519 +=== 3.2.3  Where is the decoder? ===
508 508  
509 -=== **3.2.3  Where is the decoder?** ===
510 510  
511 -
512 512  [[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
513 513  
514 514  [[image:image-20220617140118-1.png||height="550" width="883"]]
515 515  
516 516  
527 +== 3.3  How to send a downlink to end device from Helium ==
517 517  
518 -== **3.3  How to send a downlink to end device from Helium** ==
519 519  
520 -
521 521  (((
522 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
531 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
523 523  )))
524 524  
525 525  (((
526 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
535 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
527 527  )))
528 528  
529 529  (((
530 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
539 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
531 531  )))
532 532  
533 533  (% class="box" %)
... ... @@ -540,12 +540,11 @@
540 540  Downlink
541 541  
542 542  
552 +== 3.4  How to add integration to different IoT Servers ==
543 543  
544 -== **3.4  How to add integration to different IoT Servers** ==
554 +=== 3.4.1  TagoIO ===
545 545  
546 -=== **3.4.1  TagoIO** ===
547 547  
548 -
549 549  **//The steps to add integration are very simple. Please see the following process.//**
550 550  
551 551  
... ... @@ -586,12 +586,11 @@
586 586  TagoIO.
587 587  
588 588  
597 +=== 3.4.2  Cayenne ===
589 589  
590 -=== **3.4.2  Cayenne** ===
591 591  
600 +The process of creating devices is similar to Tago.
592 592  
593 -//The process of creating devices is similar to Tago.//
594 -
595 595  [[image:image-20220526101616-18.png||height="456" width="1097"]]
596 596  
597 597  Cayenne.
... ... @@ -622,12 +622,31 @@
622 622  Cayenne.
623 623  
624 624  
632 +== 3.5  Trouble Shooting ==
625 625  
626 -== **3.5  Trouble Shooting** ==
634 +=== 3.5.1  Data-Only Hotspot is not connecting to Helium console ===
627 627  
628 -=== **3.5.1  Trouble to Join Helium** ===
629 629  
637 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
630 630  
639 +
640 +1). The hotspot does not finish the onboarding to the helium blockchain.
641 +
642 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
643 +
644 +
645 +=== 3.5.2  End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ===
646 +
647 +
648 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +
650 +
651 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
652 +
653 +
654 +=== 3.5.3  Trouble to Join Helium ===
655 +
656 +
631 631  (((
632 632  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
633 633  
... ... @@ -635,79 +635,84 @@
635 635  )))
636 636  
637 637  (((
638 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
664 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
639 639  )))
640 640  
641 641  (((
642 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
668 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
643 643  )))
644 644  
645 645  (((
646 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
672 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
647 647  
648 -
649 649  
650 650  )))
651 651  
652 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
677 +=== 3.5.4  Packet Loss for AU915 / US915 Band ===
653 653  
654 654  
655 655  (((
656 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
681 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
657 657  )))
658 658  
659 659  (((
660 -//The reason for this problem is that the node does not lock the channel after joining the network.//
685 +The reason for this problem is that the node does not lock the channel after joining the network.
661 661  
662 662  
663 663  )))
664 664  
665 665  (((
666 -**Solution:**
691 +(% style="color:red" %)**Solution:**
667 667  
668 668  
669 669  )))
670 670  
671 671  (((
672 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
697 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
673 673  )))
674 674  
675 675  * (((
676 -(% style="color:blue" %)**//AT Command: AT+CHE//**
701 +(% style="color:blue" %)**AT Command: AT+CHE**
677 677  )))
678 678  
679 679  * (((
680 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
705 +**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1
681 681  )))
682 682  
683 683  * (((
684 -(% style="color:blue" %)**//Downlink Command: 0x24//**
709 +(% style="color:blue" %)**Downlink Command: 0x24**
685 685  
686 -
687 -
688 688  
689 689  )))
690 690  
691 691  (((
692 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
715 +Format: Command Code (0x24) followed by 1 bytes channel value.
693 693  )))
694 694  
695 695  
696 696  (((
697 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
720 +If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.
698 698  )))
699 699  
700 700  * (((
701 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
724 +**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2
702 702  
703 -
704 704  
705 705  )))
706 706  
707 707  (((
708 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
730 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
709 709  )))
710 710  
711 711  (((
712 -//The latest firmware for end node will have this bug fixed.//
734 +The latest firmware for end node will have this bug fixed.
735 +
736 +
737 +=== 3.5.5  ADR doesn't work in EU868 band. ===
738 +
739 +
740 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
741 +
742 +
743 +
713 713  )))
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