<
From version < 88.11 >
edited by Xiaoling
on 2022/07/23 15:11
To version < 77.1 >
edited by Kilight Cao
on 2022/06/15 15:07
>
Change comment: Uploaded new attachment "image-20220615150734-4.png", version {1}

Summary

Details

Page properties
Author
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
Content
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1 -**~ Table of Contents:**
1 +**~ Contents:**
2 2  
3 3  {{toc/}}
4 4  
... ... @@ -5,15 +5,14 @@
5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1. Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1 Support Models ==
11 11  
12 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
14 -
15 15  (((
16 -//Dragino has different gateway models that support different types.//
15 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 19  (% border="1" style="background-color:#ffffcc; width:510px" %)
... ... @@ -23,112 +23,97 @@
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
25 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]]
27 27  |(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 -(% style="color:blue" %)**Frequencies on the Helium Network**
28 +**Frequencies on the Helium Network**
30 30  
31 -* //The frequencies currently available are CN470/EU868/US915/AU915//
30 +* The frequencies currently available are CN470/EU868/US915/AU915
32 32  
32 +**Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]
33 33  
34 34  
35 -(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
35 += 2. Connect Data-Only Hotspot to Helium =
36 36  
37 +== 2.1 Prerequisites ==
37 37  
39 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
38 38  
39 -= **2.  Connect Data-Only Hotspot to Helium** =
41 +== 2.2 Step 1: Configure Frequency Band ==
40 40  
41 -== **2.1  Prerequisites** ==
43 +Each country has a requirement for frequency region. Choose the right one for your area.
42 42  
43 -
44 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
45 -
46 -== **2.2  Step 1: Configure Frequency Band** ==
47 -
48 -
49 -//Each country has a requirement for frequency region. Choose the right one for your area.//
50 -
51 51  [[image:image-20220531175337-1.png]]
52 52  
47 +Select fre
53 53  
54 54  
55 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
50 +== 2.3 Step 2: Download the Helium-gateway-rs ==
56 56  
52 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
57 57  
58 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
54 +[[image:image-20220531175421-2.png]]
59 59  
60 -[[image:image-20220615150600-1.png||height="559" width="1045"]]
56 +Start download the Helium-gatewayrs
61 61  
62 62  
63 -//**Start download to Helium-gateway-rs**//
59 +[[image:image-20220531175500-3.png]]
64 64  
65 -[[image:image-20220615150627-2.png||height="598" width="1044"]]
61 +Helium-gatewayrs download success
66 66  
67 -//**Helium-gatewayrs download success**//
68 68  
64 +If download fails, click and download again
69 69  
70 -//**If download fails, click and download again**//
66 +[[image:image-20220531175530-4.png]]
71 71  
72 -[[image:image-20220615150717-3.png||height="605" width="1039"]]
68 +Helium-gatewayrs download fail
73 73  
74 74  
75 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
71 +== 2.4 Step 3: Install the Helium-gateway-rs ==
76 76  
73 +Click **Install Helium Server** to install gateway-rs.
77 77  
78 -//Click **Install Helium Server** to install gateway-rs.//
75 +[[image:image-20220531175610-5.png]]
79 79  
80 -[[image:image-20220615150734-4.png||height="619" width="1035"]]
81 -
82 82  Install the Helium gateway-rs
83 83  
79 +**Note**: User will see the echo characters of Helium gateway-rs have been installed successfully.
84 84  
85 -(% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
86 86  
82 +== 2.5 Step 4: Save&start the Helium Server ==
87 87  
84 +Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.
88 88  
89 -== **2.5  Step 4: Save&start the Helium Server** ==
86 +[[image:image-20220531175650-6.png]]
90 90  
88 +Start Helium-gateway-rs
91 91  
92 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
93 93  
94 -[[image:image-20220615150903-5.png||height="592" width="1031"]]
91 +== 2.6 Step 5: Check Gateway Connection before onboarding ==
95 95  
93 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
96 96  
97 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
98 -
99 -[[image:image-20220615151057-6.png||height="580" width="1026"]]
100 -
101 -
102 -
103 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
104 -
105 -
106 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
107 -
108 108  (((
109 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
96 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
110 110  )))
111 111  
112 112  [[image:image-20220526094537-1.png||height="395" width="1323"]]
113 113  
101 +Check if the packet is transferred via LPS8
114 114  
115 -(% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
103 +**Note:** The hotspot is not valid for search in Helium Console before onboarding.
116 116  
117 117  
106 +== 2.7 Step 6: Onboarding Data-Only Hotspot ==
118 118  
119 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
108 +(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .**
120 120  
110 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
121 121  
122 -(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
112 +Below are the steps we do as per above link here.
123 123  
124 -
125 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
126 -
127 -//Below are the steps we do as per above link here.//
128 -
129 -
130 130  (((
131 -(% style="color:red" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
115 +~1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.
132 132  )))
133 133  
134 134  (% class="box" %)
... ... @@ -156,13 +156,12 @@
156 156  )))
157 157  
158 158  (((
159 -(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
143 +**Note**: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.
160 160  )))
161 161  
162 162  
163 -
164 164  (((
165 -(% style="color:red" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
148 +2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.
166 166  )))
167 167  
168 168  (% class="box" %)
... ... @@ -194,17 +194,8 @@
194 194  )))
195 195  
196 196  (((
197 -//We got the txn info from this step.//
198 -
199 -
200 -
201 -(% style="color:red" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
202 -
203 -
204 -(% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
205 -
206 -
207 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
180 +We got the txn info from this step.
181 +\\3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step. Note, below are two commands, the command without ~-~-commit is the preview mode. Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
208 208  )))
209 209  
210 210  (% class="box" %)
... ... @@ -247,9 +247,7 @@
247 247  )))
248 248  
249 249  (((
250 -
251 -
252 -(% style="color:red" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
224 +4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.
253 253  )))
254 254  
255 255  (% class="box" %)
... ... @@ -304,25 +304,23 @@
304 304  )))
305 305  
306 306  (((
307 -(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
279 +Note: The add hotspot and assert location step might need some time to be effect.
308 308  )))
309 309  
310 310  (((
311 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
283 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
312 312  
313 -
314 314  
315 315  )))
316 316  
317 -== **2.8  Debug Connection** ==
288 +== 2.8 Debug Connection ==
318 318  
319 -=== **2.8.1  Check pkt-fwd running Log** ===
290 +=== 2.8.1 Check pkt-fwd running Log ===
320 320  
292 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
321 321  
322 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
323 -
324 324  (((
325 -//Below logs shows the gateway receive two LoRaWAN packets.//
295 +Below logs shows the gateway receive two LoRaWAN packets.
326 326  )))
327 327  
328 328  (% class="box" %)
... ... @@ -347,21 +347,19 @@
347 347  )))
348 348  
349 349  
320 +=== 2.8.2 Check gateway-rs Log ===
350 350  
351 -=== **2.8.2  Check gateway-rs Log** ===
322 +SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.
352 352  
353 -
354 -//SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
355 -
356 356  [[image:image-20220531175809-7.png]]
357 357  
326 +Helium-gatewayrs log
358 358  
359 -(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
328 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
360 360  
361 361  
362 -=== **2.8.3  View the public key address and animal name** ===
331 +=== 2.8.3 View the public key address and animal name ===
363 363  
364 -
365 365  (% class="box" %)
366 366  (((
367 367  (((
... ... @@ -383,95 +383,80 @@
383 383  Hostpot key and animal name
384 384  
385 385  
354 +=== 2.8.4 Backup/Restor gateway-rs key ===
386 386  
387 -=== **2.8.4  Backup/Restor gateway-rs key** ===
388 -
389 -
390 390  (((
391 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
357 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
392 392  )))
393 393  
394 394  [[image:image-20220531175919-9.png]]
395 395  
362 +Backup and restore key
396 396  
397 397  
398 -== **2.9  Forward the data to the other server** ==
365 +== 2.9 Forward the data to the other server ==
399 399  
400 -=== **2.9.1  Introduction** ===
367 +=== 2.9.1 Introduction ===
401 401  
402 -
403 403  (((
404 -//The Dragino gateway has supports the double server settings.//
370 +The Dragino gateway has supports the double server settings.
405 405  )))
406 406  
407 407  (((
408 -//Users can back to the page of Semtech UDP to configure other server settings.//
374 +Users can back to the page of Semtech UDP to configure other server settings.
409 409  
410 410  
411 411  )))
412 412  
413 -=== **2.9.2  Example** ===
379 +=== 2.9.2 Example ===
414 414  
381 +The following takes The Things Network as another LoRaWAN server as an example.
415 415  
416 -//The following takes The Things Network as another LoRaWAN server as an example.//
417 417  
384 +==== 2.9.2.1 Step 1: Back to Semtech UDP page ====
418 418  
419 -
420 -==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ====
421 -
422 -
423 423  [[image:image-20220531180002-10.png]]
424 424  
425 425  Back to Semtech UDP page
426 426  
427 427  
391 +==== 2.9.2.2 Step 2: Configure the double server forwarding ====
428 428  
429 -==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ====
430 -
431 -
432 432  [[image:image-20220531180048-11.png]]
433 433  
395 +Configure the double server
434 434  
435 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
397 +The user can configure the secondary server and then click the button of Save&Apply.
436 436  
437 437  
438 -== **2.10  Connect Full Hotspot to Helium** ==
400 +== 2.10 Connect Full Hotspot to Helium ==
439 439  
402 += 3. Use Dragino Sensors with Helium =
440 440  
404 +== 3.1 How to add up user's end-node with Helium console ==
441 441  
442 -= **3.  Use Dragino Sensors with Helium** =
406 +=== 3.1.1 Step 1: Login the Helium console ===
443 443  
408 +User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]
444 444  
445 -== **3.1  How to add up user's end-node with Helium console** ==
446 -
447 -
448 -=== **3.1.1  Step 1: Login the Helium console** ===
449 -
450 -
451 -//User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
452 -
453 453  [[image:image-20220531180150-12.png]]
454 454  
455 455  login Helium console
456 456  
457 457  
415 +=== 3.1.2 Step 2: Add up your end-node's key ===
458 458  
459 -=== **3.1.2  Step 2: Add up your end-node's key** ===
417 +User add up end-node's key from console ~-~->dervice
460 460  
461 -
462 -//User add up end-node's key from console ~-~->dervice//
463 -
464 464  [[image:image-20220531180224-13.png]]
465 465  
466 466  To add a device
467 467  
468 468  
424 +=== 3.1.3 Step 3:Activate the end-node ===
469 469  
470 -=== **3.1.3  Step 3: Activate the end-node** ===
471 -
472 -
473 473  (((
474 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
427 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
475 475  )))
476 476  
477 477  [[image:image-20220531105239-2.png]]
... ... @@ -479,21 +479,17 @@
479 479  end-node traffic.
480 480  
481 481  
435 +== 3.2 How to use decoder ==
482 482  
483 -== **3.2  How to use decoder** ==
437 +=== 3.2.1 Step 1:Users can create decoders on functions ===
484 484  
485 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
486 -
487 -
488 488  [[image:image-20220531105325-3.png]]
489 489  
490 490  Decoder.
491 491  
492 492  
444 +=== 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label ===
493 493  
494 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
495 -
496 -
497 497  [[image:image-20220526095629-6.png]]
498 498  
499 499  
... ... @@ -502,37 +502,28 @@
502 502  
503 503  [[image:image-20220526100057-8.png||height="352" width="1133"]]
504 504  
505 -**//Add decoder complete.//**
454 +Decoder.
506 506  
456 +Add decoder complete.
507 507  
508 508  
509 -=== **3.2.3  Where is the decoder?** ===
459 +== 3.3 How to send a downlink to end device from Helium ==
510 510  
511 -
512 -[[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
513 -
514 -[[image:image-20220617140118-1.png||height="550" width="883"]]
515 -
516 -
517 -
518 -== **3.3  How to send a downlink to end device from Helium** ==
519 -
520 -
521 521  (((
522 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
462 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
523 523  )))
524 524  
525 525  (((
526 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
466 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
527 527  )))
528 528  
529 529  (((
530 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
470 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
531 531  )))
532 532  
533 533  (% class="box" %)
534 534  (((
535 -**01 00 00 3C ~-~-> AQAAPA==**
475 +01 00 00 3C ~-~-> AQAAPA==
536 536  )))
537 537  
538 538  [[image:image-20220524171341-21.png]]
... ... @@ -540,58 +540,55 @@
540 540  Downlink
541 541  
542 542  
483 +== 3.4 How to add integration to different IoT Servers ==
543 543  
544 -== **3.4  How to add integration to different IoT Servers** ==
485 +=== 3.4.1 TagoIO ===
545 545  
546 -=== **3.4.1  TagoIO** ===
487 +The steps to add integration are very simple. Please see the following process.
547 547  
548 -
549 -**//The steps to add integration are very simple. Please see the following process.//**
550 -
551 -
552 552  [[image:image-20220526102429-23.png||height="630" width="1198"]]
553 553  
491 +TagoIO.
554 554  
555 555  
556 -**//Generate the authorization code and then copy it.//**
494 +Generate the authorization code and then copy it.
557 557  
558 -
559 559  [[image:image-20220526100452-10.png||height="314" width="1188"]]
560 560  
498 +TagoIO.
561 561  
562 562  
563 -//**Apply Integration to Label.**//
501 +Apply Integration to Label.
564 564  
565 -
566 566  [[image:image-20220526100802-13.png]]
567 567  
568 568  
506 +TagoIO.
569 569  
508 +
570 570  [[image:image-20220526100927-14.png]]
571 571  
511 +TagoIO.
572 572  
573 573  
574 -**//Click LoRaWAN Helium,select the device.//**
514 +Click LoRaWAN Helium,select the device.
575 575  
576 -
577 577  [[image:image-20220526101215-15.png||height="599" width="1117"]]
578 578  
518 +TagoIO.
579 579  
580 580  
581 -**//Fill in DEVEUI and create my device.//**
521 +Fill in DEVEUI and create my device.
582 582  
583 -
584 584  [[image:image-20220526101419-16.png]]
585 585  
586 586  TagoIO.
587 587  
588 588  
528 +=== 3.4.2 Cayenne ===
589 589  
590 -=== **3.4.2  Cayenne** ===
530 +The process of creating devices is similar to Tago.
591 591  
592 -
593 -//The process of creating devices is similar to Tago.//
594 -
595 595  [[image:image-20220526101616-18.png||height="456" width="1097"]]
596 596  
597 597  Cayenne.
... ... @@ -622,92 +622,78 @@
622 622  Cayenne.
623 623  
624 624  
562 +== 3.5 Trouble Shooting ==
625 625  
626 -== **3.5  Trouble Shooting** ==
564 +=== 3.5.1 Trouble to Join Helium ===
627 627  
628 -=== **3.5.1  Trouble to Join Helium** ===
629 -
630 -
631 631  (((
632 -**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
633 -
634 -
567 +Assume the device is powered correctly. If you don't see data in Helium. The possibilities are:
635 635  )))
636 636  
637 637  (((
638 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
571 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
639 639  )))
640 640  
641 641  (((
642 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
575 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
643 643  )))
644 644  
645 645  (((
646 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
579 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
647 647  
648 -
649 649  
650 650  )))
651 651  
652 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
584 +=== 3.5.2 Packet Loss for AU915 / US915 Band ===
653 653  
654 -
655 655  (((
656 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
587 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
657 657  )))
658 658  
659 659  (((
660 -//The reason for this problem is that the node does not lock the channel after joining the network.//
661 -
662 -
591 +The reason for this problem is that the node does not lock the channel after joining the network.
663 663  )))
664 664  
665 665  (((
666 -**Solution:**
667 -
668 -
595 +Solution:
669 669  )))
670 670  
671 671  (((
672 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
599 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
673 673  )))
674 674  
675 675  * (((
676 -(% style="color:blue" %)**//AT Command: AT+CHE//**
603 +AT Command: AT+CHE
677 677  )))
678 678  
679 679  * (((
680 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
607 +Example:AT+CHE=1 ~/~/set channel mode to 1
681 681  )))
682 682  
683 683  * (((
684 -(% style="color:blue" %)**//Downlink Command: 0x24//**
685 -
686 -
687 -
688 -
611 +Downlink Command: 0x24
689 689  )))
690 690  
691 691  (((
692 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
615 +Format: Command Code (0x24) followed by 1 bytes channel value.
693 693  )))
694 694  
695 -
696 696  (((
697 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
619 +If the downlink payload=2401, it means set channel mode to 1, while type code is 24.
698 698  )))
699 699  
700 700  * (((
701 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
623 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
624 +)))
702 702  
703 -
704 -
626 +* (((
627 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
705 705  )))
706 706  
707 707  (((
708 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
631 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
709 709  )))
710 710  
711 711  (((
712 -//The latest firmware for end node will have this bug fixed.//
635 +The latest firmware for end node will have this bug fixed.
713 713  )))
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