Changes for page Notes for Helium

Last modified by Edwin Chen on 2024/03/25 08:22
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From version < 37.2 >
edited by Xiaoling
on 2022/05/26 09:46
To version < 57.6 >
edited by Xiaoling
on 2022/05/26 10:43
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Summary

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Content
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1 1  **~ Contents:**
2 2  
3 -{{toc/}}
3 +* [[1. Use Dragino Gateways/Hotspots with Helium>>path:#H1.UseDraginoGateways2FHotspotswithHelium]]
4 +** [[1.1 Support Models>>path:#H1.1SupportModels]]
5 +* [[2. Connect Data-Only Hotspot to Helium>>path:#H2.ConnectData-OnlyHotspottoHelium]]
6 +** [[2.1 Prerequisites>>path:#H2.1Prerequisites]]
7 +** [[2.2 Step 1:Configure Frequency Band>>path:#H2.2Step1:ConfigureFrequencyBand]]
8 +** [[2.3 Step 2: Download the Helium-gateway-rs>>path:#H2.3Step2:DownloadtheHelium-gateway-rs]]
9 +** [[2.4 Step 3: Install the Helium-gateway-rs>>path:#H2.4Step3:InstalltheHelium-gateway-rs]]
10 +** [[2.5 Step 4: Save&start the Helium Server>>path:#H2.5Step4:Save26starttheHeliumServer]]
11 +** [[2.6 Step 5: Check Gateway Connection before onboarding>>path:#H2.6Step5:CheckGatewayConnectionbeforeonboarding]]
12 +** [[2.7 Step 6: Onboarding Data-Only Hotspot>>path:#H2.7Step6:OnboardingData-OnlyHotspot]]
13 +** [[2.8 Debug Connection>>path:#H2.8DebugConnection]]
14 +*** [[2.8.1 Check pkt-fwd running Log>>path:#H2.8.1Checkpkt-fwdrunningLog]]
15 +*** [[2.8.2 Check gateway-rs Log>>path:#H2.8.2Checkgateway-rsLog]]
16 +*** [[2.8.3 View the public key address and animal name>>path:#H2.8.3Viewthepublickeyaddressandanimalname]]
17 +*** [[2.8.4 Backup/Restor gateway-rs key>>path:#H2.8.4Backup2FRestorgateway-rskey]]
18 +** [[2.9 Forward the data to the other server>>path:#H2.9Forwardthedatatotheotherserver]]
19 +*** [[2.9.1 Introduction>>path:#H2.9.1Introduction]]
20 +*** [[2.9.2 Example>>path:#H2.9.2Example]]
21 +**** [[2.9.2.1 Step 1: Back to Semtech UDP page>>path:#H2.9.2.1Step1:BacktoSemtechUDPpage]]
22 +**** [[2.9.2.2 Step 2: Configure the double server forwarding>>path:#H2.9.2.2Step2:Configurethedoubleserverforwarding]]
23 +** [[2.10 Connect Full Hotspot to Helium>>path:#H2.10ConnectFullHotspottoHelium]]
24 +* [[3. Use Dragino Sensors with Helium>>path:#H3.UseDraginoSensorswithHelium]]
25 +** [[3.1 How to add up user's end-node with Helium console>>path:#H3.1Howtoaddupuser27send-nodewithHeliumconsole]]
26 +*** [[3.1.1 Step 1:Login the Helium console>>path:#H3.1.1Step1:LogintheHeliumconsole]]
27 +*** [[3.1.2 Step 2:Add up your end-node's key>>path:#H3.1.2Step2:Addupyourend-node27skey]]
28 +*** [[3.1.3 Step 3:Activate the end-node>>path:#H3.1.3Step3:Activatetheend-node]]
29 +** [[3.2 How to use decoder>>path:#H3.2Howtousedecoder]]
30 +*** [[3.2.1 Step 1:Users can create decoders on functions>>path:#H3.2.1Step1:Userscancreatedecodersonfunctions]]
31 +*** [[3.2.2 Step 2:Add a decoder in functions and apply it to the specified label>>path:#H3.2.2Step2:Addadecoderinfunctionsandapplyittothespecifiedlabel]]
32 +** [[3.3 How to send a downlink to end device from Helium>>path:#H3.3HowtosendadownlinktoenddevicefromHelium]]
33 +** [[3.4 How to add integration to different IoT Servers>>path:#H3.4HowtoaddintegrationtodifferentIoTServers]]
34 +*** [[3.4.1 TagoIO>>path:#H3.4.1TagoIO]]
35 +*** [[3.4.2 Cayenne>>path:#H3.4.2Cayenne]]
36 +** [[3.5 Trouble Shooting>>path:#H3.5TroubleShooting]]
37 +*** [[3.5.1 Trouble to Join Helium>>path:#H3.5.1TroubletoJoinHelium]]
38 +*** [[3.5.2 Packet Loss for AU915 / US915 Band>>path:#H3.5.2PacketLossforAU9152FUS915Band]]
4 4  
5 5  
6 6  = 1. Use Dragino Gateways/Hotspots with Helium =
... ... @@ -13,7 +13,7 @@
13 13  Dragino has different gateway models that support different types.
14 14  )))
15 15  
16 -(% border="1" style="background-color:#ffffcc; width:570px" %)
51 +(% border="1" style="background-color:#ffffcc; width:510px" %)
17 17  |(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
18 18  |(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
19 19  |(% style="width:132px" %)(((
... ... @@ -20,8 +20,8 @@
20 20  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
21 21  
22 22  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
23 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>url:https://wiki.dragino.com/index.php/Notes_for_Helium#Connect_Data-Only_Hotspot_to_Helium]]
24 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>http://8.211.40.43/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0D/]]
58 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>path:#H2.ConnectData-OnlyHotspottoHelium]]
59 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>path:/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0D/]]
25 25  
26 26  **Frequencies on the Helium Network**
27 27  
... ... @@ -29,6 +29,7 @@
29 29  
30 30  **Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]
31 31  
67 +
32 32  = 2. Connect Data-Only Hotspot to Helium =
33 33  
34 34  == 2.1 Prerequisites ==
... ... @@ -39,46 +39,52 @@
39 39  
40 40  Each country has a requirement for frequency region. Choose the right one for your area.
41 41  
42 -[[image:image-20220524170317-1.png]]
78 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170317-1.png?rev=1.1||alt="image-20220524170317-1.png"]]
43 43  
44 44  Select fre
45 45  
82 +
46 46  == 2.3 Step 2: Download the Helium-gateway-rs ==
47 47  
48 48  Click Download Helium Server and the gateway will download the Helium-gateway-rs
49 49  
50 -[[image:image-20220524170337-2.png]]
87 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170337-2.png?rev=1.1||alt="image-20220524170337-2.png"]]
51 51  
52 52  Start download the Helium-gatewayrs
53 53  
54 -[[image:image-20220524170359-3.png]]
55 55  
92 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170359-3.png?rev=1.1||alt="image-20220524170359-3.png"]]
93 +
56 56  Helium-gatewayrs download success
57 57  
96 +
58 58  If download fails, click and download again
59 59  
60 -[[image:image-20220524170437-4.png]]
99 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170437-4.png?rev=1.1||alt="image-20220524170437-4.png"]]
61 61  
62 62  Helium-gatewayrs download fail
63 63  
103 +
64 64  == 2.4 Step 3: Install the Helium-gateway-rs ==
65 65  
66 66  Click **Install Helium Server** to install gateway-rs.
67 67  
68 -[[image:image-20220524170458-5.png]]
108 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170458-5.png?rev=1.1||alt="image-20220524170458-5.png"]]
69 69  
70 70  Install the Helium gateway-rs
71 71  
72 72  **Note**: User will see the echo characters of Helium gateway-rs have been installed successfully.
73 73  
114 +
74 74  == 2.5 Step 4: Save&start the Helium Server ==
75 75  
76 76  Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.
77 77  
78 -[[image:image-20220524170524-6.png]]
119 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170524-6.png?rev=1.1||alt="image-20220524170524-6.png"]]
79 79  
80 80  Start Helium-gateway-rs
81 81  
123 +
82 82  == 2.6 Step 5: Check Gateway Connection before onboarding ==
83 83  
84 84  A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
... ... @@ -87,12 +87,13 @@
87 87  Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
88 88  )))
89 89  
90 -[[image:image-20220526094537-1.png]]
132 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526094537-1.png?width=1323&height=395&rev=1.1||alt="image-20220526094537-1.png" height="395" width="1323"]]
91 91  
92 92  Check if the packet is transferred via LPS8
93 93  
94 94  **Note:** The hotspot is not valid for search in Helium Console before onboarding.
95 95  
138 +
96 96  == 2.7 Step 6: Onboarding Data-Only Hotspot ==
97 97  
98 98  (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .**
... ... @@ -240,7 +240,7 @@
240 240  ~| Hash  | none  |
241 241  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
242 242  \\Preview mode: use ~-~-commit to submit the transaction to the network
243 -[root@]# helium-wallet hotspots assert ~-~-gateway 146XjfUJXAkthGzBGnifwxWV4tVKyayN76JGZ21TE5jcoUNubJm ~-~-lat=22.706922 ~-~-lon=114.242538 ~-~-mode dataonly ~-~-commit
286 +//[root@]# helium-wallet hotspots assert ~-~-gateway 146XjfUJXAkthGzBGnifwxWV4tVKyayN76JGZ21TE5jcoUNubJm ~-~-lat=22.706922 ~-~-lon=114.242538 ~-~-mode dataonly ~-~-commit//
244 244  Password: [hidden]
245 245  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
246 246  ~| Key  | Value  |
... ... @@ -271,6 +271,8 @@
271 271  
272 272  (((
273 273  After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
317 +
318 +
274 274  )))
275 275  
276 276  == 2.8 Debug Connection ==
... ... @@ -304,16 +304,18 @@
304 304  Sun Nov 14 14:28:19 2021 daemon.info lora_pkt_fwd[3145]: REPORT~~ ~#~## [DOWNSTREAM] ~#~##
305 305  )))
306 306  
352 +
307 307  === 2.8.2 Check gateway-rs Log ===
308 308  
309 309  SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.
310 310  
311 -[[image:image-20220524170627-8.png]]
357 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170627-8.png?rev=1.1||alt="image-20220524170627-8.png"]]
312 312  
313 313  Helium-gatewayrs log
314 314  
315 315  **Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
316 316  
363 +
317 317  === 2.8.3 View the public key address and animal name ===
318 318  
319 319  (% class="box" %)
... ... @@ -332,10 +332,11 @@
332 332  )))
333 333  )))
334 334  
335 -[[image:image-20220524170640-9.png]]
382 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170640-9.png?rev=1.1||alt="image-20220524170640-9.png"]]
336 336  
337 337  Hostpot key and animal name
338 338  
386 +
339 339  === 2.8.4 Backup/Restor gateway-rs key ===
340 340  
341 341  (((
... ... @@ -342,10 +342,11 @@
342 342  For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
343 343  )))
344 344  
345 -[[image:image-20220524170701-10.png]]
393 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170701-10.png?rev=1.1||alt="image-20220524170701-10.png"]]
346 346  
347 347  Backup and restore key
348 348  
397 +
349 349  == 2.9 Forward the data to the other server ==
350 350  
351 351  === 2.9.1 Introduction ===
... ... @@ -356,26 +356,31 @@
356 356  
357 357  (((
358 358  Users can back to the page of Semtech UDP to configure other server settings.
408 +
409 +
359 359  )))
360 360  
361 361  === 2.9.2 Example ===
362 362  
363 -The following takes The Things Network as another LoRaWAN server as an example,
414 +The following takes The Things Network as another LoRaWAN server as an example.
364 364  
416 +
365 365  ==== 2.9.2.1 Step 1: Back to Semtech UDP page ====
366 366  
367 -[[image:image-20220524170722-11.png]]
419 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170722-11.png?rev=1.1||alt="image-20220524170722-11.png"]]
368 368  
369 369  Back to Semtech UDP page
370 370  
423 +
371 371  ==== 2.9.2.2 Step 2: Configure the double server forwarding ====
372 372  
373 -[[image:image-20220524170800-12.png]]
426 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170800-12.png?rev=1.1||alt="image-20220524170800-12.png"]]
374 374  
375 375  Configure the double server
376 376  
377 377  The user can configure the secondary server and then click the button of Save&Apply.
378 378  
432 +
379 379  == 2.10 Connect Full Hotspot to Helium ==
380 380  
381 381  = 3. Use Dragino Sensors with Helium =
... ... @@ -386,18 +386,20 @@
386 386  
387 387  User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]
388 388  
389 -[[image:image-20220524170958-13.png]]
443 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170958-13.png?rev=1.1||alt="image-20220524170958-13.png"]]
390 390  
391 391  login Helium console
392 392  
447 +
393 393  === 3.1.2 Step 2:Add up your end-node's key ===
394 394  
395 395  User add up end-node's key from console ~-~->dervice
396 396  
397 -[[image:image-20220524171027-14.png]]
452 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171027-14.png?rev=1.1||alt="image-20220524171027-14.png"]]
398 398  
399 399  To add a device
400 400  
456 +
401 401  === 3.1.3 Step 3:Activate the end-node ===
402 402  
403 403  (((
... ... @@ -404,7 +404,7 @@
404 404  Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
405 405  )))
406 406  
407 -[[image:image-20220524171045-15.png]]
463 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095413-2.png?width=1352&height=555&rev=1.1||alt="image-20220526095413-2.png" height="555" width="1352"]]
408 408  
409 409  end-node traffic.
410 410  
... ... @@ -412,22 +412,25 @@
412 412  
413 413  === 3.2.1 Step 1:Users can create decoders on functions ===
414 414  
415 -[[image:image-20220524171109-16.png]]
471 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171109-16.png?rev=1.1||alt="image-20220524171109-16.png"]]
416 416  
417 417  Decoder.
418 418  
419 419  === 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label ===
420 420  
421 -[[image:image-20220524171130-17.png]]
477 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095629-6.png?rev=1.1||alt="image-20220526095629-6.png"]]
422 422  
423 -[[image:image-20220524171156-18.png]]
424 424  
425 -[[image:image-20220524171317-20.png]]
480 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095553-5.png?rev=1.1||alt="image-20220526095553-5.png"]]
426 426  
482 +
483 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100057-8.png?width=1133&height=352&rev=1.1||alt="image-20220526100057-8.png" height="352" width="1133"]]
484 +
427 427  Decoder.
428 428  
429 429  Add decoder complete.
430 430  
489 +
431 431  == 3.3 How to send a downlink to end device from Helium ==
432 432  
433 433  (((
... ... @@ -447,10 +447,11 @@
447 447  01 00 00 3C ~-~-> AQAAPA==
448 448  )))
449 449  
450 -[[image:image-20220524171341-21.png]]
509 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171341-21.png?rev=1.1||alt="image-20220524171341-21.png"]]
451 451  
452 452  Downlink
453 453  
513 +
454 454  == 3.4 How to add integration to different IoT Servers ==
455 455  
456 456  === 3.4.1 TagoIO ===
... ... @@ -457,66 +457,79 @@
457 457  
458 458  The steps to add integration are very simple. Please see the following process.
459 459  
460 -[[image:image-20220524171412-22.png]]
520 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102429-23.png?width=1198&height=630&rev=1.1||alt="image-20220526102429-23.png" height="630" width="1198"]]
461 461  
462 462  TagoIO.
463 463  
524 +
464 464  Generate the authorization code and then copy it.
465 465  
466 -[[image:image-20220524171432-23.png]]
527 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100452-10.png?width=1188&height=314&rev=1.1||alt="image-20220526100452-10.png" height="314" width="1188"]]
467 467  
468 468  TagoIO.
469 469  
531 +
470 470  Apply Integration to Label.
471 471  
472 -[[image:image-20220524171451-24.png]]
534 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100802-13.png?rev=1.1||alt="image-20220526100802-13.png"]]
473 473  
536 +
474 474  TagoIO.
475 475  
476 -[[image:image-20220524171510-25.png]]
477 477  
540 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100927-14.png?rev=1.1||alt="image-20220526100927-14.png"]]
541 +
478 478  TagoIO.
479 479  
544 +
480 480  Click LoRaWAN Helium,select the device.
481 481  
482 -[[image:image-20220524171614-26.png]]
547 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101215-15.png?width=1117&height=599&rev=1.1||alt="image-20220526101215-15.png" height="599" width="1117"]]
483 483  
484 484  TagoIO.
485 485  
551 +
486 486  Fill in DEVEUI and create my device.
487 487  
488 -[[image:image-20220524171650-27.png]]
554 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101419-16.png?rev=1.1||alt="image-20220526101419-16.png"]]
489 489  
490 490  TagoIO.
491 491  
558 +
492 492  === 3.4.2 Cayenne ===
493 493  
494 494  The process of creating devices is similar to Tago.
495 495  
496 -[[image:image-20220524171744-29.png]]
563 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101616-18.png?width=1097&height=456&rev=1.1||alt="image-20220526101616-18.png" height="456" width="1097"]]
497 497  
498 498  Cayenne.
499 499  
500 -[[image:image-20220524171826-30.png]]
501 501  
568 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101547-17.png?width=1092&height=656&rev=1.1||alt="image-20220526101547-17.png" height="656" width="1092"]]
569 +
502 502  Cayenne.
503 503  
504 -[[image:image-20220524171852-31.png]]
505 505  
573 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101702-19.png?width=1109&height=528&rev=1.1||alt="image-20220526101702-19.png" height="528" width="1109"]]
574 +
506 506  Cayenne.
507 507  
508 -[[image:image-20220524171915-32.png]]
509 509  
578 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102303-22.png?rev=1.1||alt="image-20220526102303-22.png"]]
579 +
510 510  Cayenne.
511 511  
512 -[[image:image-20220524171942-33.png]]
513 513  
583 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102114-21.png?rev=1.1||alt="image-20220526102114-21.png"]]
584 +
514 514  Cayenne.
515 515  
516 -[[image:image-20220524172009-34.png]]
517 517  
588 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101940-20.png?width=1044&height=543&rev=1.1||alt="image-20220526101940-20.png" height="543" width="1044"]]
589 +
518 518  Cayenne.
519 519  
592 +
520 520  == 3.5 Trouble Shooting ==
521 521  
522 522  === 3.5.1 Trouble to Join Helium ===
... ... @@ -535,6 +535,8 @@
535 535  
536 536  (((
537 537  3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
611 +
612 +
538 538  )))
539 539  
540 540  === 3.5.2 Packet Loss for AU915 / US915 Band ===
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