Changes for page Notes for Helium
Last modified by Edwin Chen on 2024/03/25 08:22
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... ... @@ -1,6 +1,41 @@ 1 1 **~ Contents:** 2 2 3 -{{toc/}} 3 +* [[1. Use Dragino Gateways/Hotspots with Helium>>path:#H1.UseDraginoGateways2FHotspotswithHelium]] 4 +** [[1.1 Support Models>>path:#H1.1SupportModels]] 5 +* [[2. Connect Data-Only Hotspot to Helium>>path:#H2.ConnectData-OnlyHotspottoHelium]] 6 +** [[2.1 Prerequisites>>path:#H2.1Prerequisites]] 7 +** [[2.2 Step 1:Configure Frequency Band>>path:#H2.2Step1:ConfigureFrequencyBand]] 8 +** [[2.3 Step 2: Download the Helium-gateway-rs>>path:#H2.3Step2:DownloadtheHelium-gateway-rs]] 9 +** [[2.4 Step 3: Install the Helium-gateway-rs>>path:#H2.4Step3:InstalltheHelium-gateway-rs]] 10 +** [[2.5 Step 4: Save&start the Helium Server>>path:#H2.5Step4:Save26starttheHeliumServer]] 11 +** [[2.6 Step 5: Check Gateway Connection before onboarding>>path:#H2.6Step5:CheckGatewayConnectionbeforeonboarding]] 12 +** [[2.7 Step 6: Onboarding Data-Only Hotspot>>path:#H2.7Step6:OnboardingData-OnlyHotspot]] 13 +** [[2.8 Debug Connection>>path:#H2.8DebugConnection]] 14 +*** [[2.8.1 Check pkt-fwd running Log>>path:#H2.8.1Checkpkt-fwdrunningLog]] 15 +*** [[2.8.2 Check gateway-rs Log>>path:#H2.8.2Checkgateway-rsLog]] 16 +*** [[2.8.3 View the public key address and animal name>>path:#H2.8.3Viewthepublickeyaddressandanimalname]] 17 +*** [[2.8.4 Backup/Restor gateway-rs key>>path:#H2.8.4Backup2FRestorgateway-rskey]] 18 +** [[2.9 Forward the data to the other server>>path:#H2.9Forwardthedatatotheotherserver]] 19 +*** [[2.9.1 Introduction>>path:#H2.9.1Introduction]] 20 +*** [[2.9.2 Example>>path:#H2.9.2Example]] 21 +**** [[2.9.2.1 Step 1: Back to Semtech UDP page>>path:#H2.9.2.1Step1:BacktoSemtechUDPpage]] 22 +**** [[2.9.2.2 Step 2: Configure the double server forwarding>>path:#H2.9.2.2Step2:Configurethedoubleserverforwarding]] 23 +** [[2.10 Connect Full Hotspot to Helium>>path:#H2.10ConnectFullHotspottoHelium]] 24 +* [[3. Use Dragino Sensors with Helium>>path:#H3.UseDraginoSensorswithHelium]] 25 +** [[3.1 How to add up user's end-node with Helium console>>path:#H3.1Howtoaddupuser27send-nodewithHeliumconsole]] 26 +*** [[3.1.1 Step 1:Login the Helium console>>path:#H3.1.1Step1:LogintheHeliumconsole]] 27 +*** [[3.1.2 Step 2:Add up your end-node's key>>path:#H3.1.2Step2:Addupyourend-node27skey]] 28 +*** [[3.1.3 Step 3:Activate the end-node>>path:#H3.1.3Step3:Activatetheend-node]] 29 +** [[3.2 How to use decoder>>path:#H3.2Howtousedecoder]] 30 +*** [[3.2.1 Step 1:Users can create decoders on functions>>path:#H3.2.1Step1:Userscancreatedecodersonfunctions]] 31 +*** [[3.2.2 Step 2:Add a decoder in functions and apply it to the specified label>>path:#H3.2.2Step2:Addadecoderinfunctionsandapplyittothespecifiedlabel]] 32 +** [[3.3 How to send a downlink to end device from Helium>>path:#H3.3HowtosendadownlinktoenddevicefromHelium]] 33 +** [[3.4 How to add integration to different IoT Servers>>path:#H3.4HowtoaddintegrationtodifferentIoTServers]] 34 +*** [[3.4.1 TagoIO>>path:#H3.4.1TagoIO]] 35 +*** [[3.4.2 Cayenne>>path:#H3.4.2Cayenne]] 36 +** [[3.5 Trouble Shooting>>path:#H3.5TroubleShooting]] 37 +*** [[3.5.1 Trouble to Join Helium>>path:#H3.5.1TroubletoJoinHelium]] 38 +*** [[3.5.2 Packet Loss for AU915 / US915 Band>>path:#H3.5.2PacketLossforAU9152FUS915Band]] 4 4 5 5 6 6 = 1. Use Dragino Gateways/Hotspots with Helium = ... ... @@ -7,18 +7,22 @@ 7 7 8 8 == 1.1 Support Models == 9 9 10 -There are three types of hotspots that can connect to Helium. They are full-hotspot, light hotspot 45 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities. 11 11 12 12 ((( 13 13 Dragino has different gateway models that support different types. 14 14 ))) 15 15 16 -(% border="1" style="background-color:#ffffcc; width: 785.989px" %)17 -|(% colspan="4" style="width: 783px" %)(% style="color:green" %)**Dragino Hotspots for Helium**18 -|(% style="color:green; width: 203px" %)**Model**|(% style="color:green; width:162px" %)**Hotspot Types**|(% style="color:green; width:134px" %)**Mining Ability**|(% style="color:green; width:250px" %)**Configure Instruction**19 -|(% style="width: 203px" %)[[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],[[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]|(% style="color:#4f81bd; width:162px" %)**Data-Only Hotspot**|(% style="width:134px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:250px" %)[[Data-Only Hotspot Instruction>>url:https://wiki.dragino.com/index.php/Notes_for_Helium#Connect_Data-Only_Hotspot_to_Helium]]20 - |(% style="width:203px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:162px" %)**Full Hotspo**t|(% style="width:134px" %)[[HeliumLink>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green;width:250px" %)[[Full Hotspot Instuction-NotFinish>>http://8.211.40.43/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0D/]]51 +(% border="1" style="background-color:#ffffcc; width:510px" %) 52 +|(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium** 53 +|(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction** 54 +|(% style="width:132px" %)((( 55 +[[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]], 21 21 57 +[[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]] 58 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>path:#H2.ConnectData-OnlyHotspottoHelium]] 59 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>path:/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0D/]] 60 + 22 22 **Frequencies on the Helium Network** 23 23 24 24 * The frequencies currently available are CN470/EU868/US915/AU915 ... ... @@ -25,6 +25,7 @@ 25 25 26 26 **Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]] 27 27 67 + 28 28 = 2. Connect Data-Only Hotspot to Helium = 29 29 30 30 == 2.1 Prerequisites == ... ... @@ -35,46 +35,52 @@ 35 35 36 36 Each country has a requirement for frequency region. Choose the right one for your area. 37 37 38 -[[image:image-20220524170317-1.png]] 78 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170317-1.png?rev=1.1||alt="image-20220524170317-1.png"]] 39 39 40 40 Select fre 41 41 82 + 42 42 == 2.3 Step 2: Download the Helium-gateway-rs == 43 43 44 44 Click Download Helium Server and the gateway will download the Helium-gateway-rs 45 45 46 -[[image:image-20220524170337-2.png]] 87 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170337-2.png?rev=1.1||alt="image-20220524170337-2.png"]] 47 47 48 48 Start download the Helium-gatewayrs 49 49 50 -[[image:image-20220524170359-3.png]] 51 51 92 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170359-3.png?rev=1.1||alt="image-20220524170359-3.png"]] 93 + 52 52 Helium-gatewayrs download success 53 53 96 + 54 54 If download fails, click and download again 55 55 56 -[[image:image-20220524170437-4.png]] 99 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170437-4.png?rev=1.1||alt="image-20220524170437-4.png"]] 57 57 58 58 Helium-gatewayrs download fail 59 59 103 + 60 60 == 2.4 Step 3: Install the Helium-gateway-rs == 61 61 62 62 Click **Install Helium Server** to install gateway-rs. 63 63 64 -[[image:image-20220524170458-5.png]] 108 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170458-5.png?rev=1.1||alt="image-20220524170458-5.png"]] 65 65 66 66 Install the Helium gateway-rs 67 67 68 68 **Note**: User will see the echo characters of Helium gateway-rs have been installed successfully. 69 69 114 + 70 70 == 2.5 Step 4: Save&start the Helium Server == 71 71 72 72 Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status. 73 73 74 -[[image:image-20220524170524-6.png]] 119 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170524-6.png?rev=1.1||alt="image-20220524170524-6.png"]] 75 75 76 76 Start Helium-gateway-rs 77 77 123 + 78 78 == 2.6 Step 5: Check Gateway Connection before onboarding == 79 79 80 80 A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info. ... ... @@ -83,12 +83,13 @@ 83 83 Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot. 84 84 ))) 85 85 86 -[[image:image-20220524 170553-7.png]]132 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526094537-1.png?width=1323&height=395&rev=1.1||alt="image-20220526094537-1.png" height="395" width="1323"]] 87 87 88 88 Check if the packet is transferred via LPS8 89 89 90 90 **Note:** The hotspot is not valid for search in Helium Console before onboarding. 91 91 138 + 92 92 == 2.7 Step 6: Onboarding Data-Only Hotspot == 93 93 94 94 (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .** ... ... @@ -236,7 +236,7 @@ 236 236 ~| Hash | none | 237 237 +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+ 238 238 \\Preview mode: use ~-~-commit to submit the transaction to the network 239 -[root@]# helium-wallet hotspots assert ~-~-gateway 146XjfUJXAkthGzBGnifwxWV4tVKyayN76JGZ21TE5jcoUNubJm ~-~-lat=22.706922 ~-~-lon=114.242538 ~-~-mode dataonly ~-~-commit 286 +//[root@]# helium-wallet hotspots assert ~-~-gateway 146XjfUJXAkthGzBGnifwxWV4tVKyayN76JGZ21TE5jcoUNubJm ~-~-lat=22.706922 ~-~-lon=114.242538 ~-~-mode dataonly ~-~-commit// 240 240 Password: [hidden] 241 241 +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+ 242 242 ~| Key | Value | ... ... @@ -267,6 +267,8 @@ 267 267 268 268 ((( 269 269 After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain. 317 + 318 + 270 270 ))) 271 271 272 272 == 2.8 Debug Connection == ... ... @@ -300,16 +300,18 @@ 300 300 Sun Nov 14 14:28:19 2021 daemon.info lora_pkt_fwd[3145]: REPORT~~ ~#~## [DOWNSTREAM] ~#~## 301 301 ))) 302 302 352 + 303 303 === 2.8.2 Check gateway-rs Log === 304 304 305 305 SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log. 306 306 307 -[[image:image-20220524170627-8.png]] 357 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170627-8.png?rev=1.1||alt="image-20220524170627-8.png"]] 308 308 309 309 Helium-gatewayrs log 310 310 311 311 **Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system. 312 312 363 + 313 313 === 2.8.3 View the public key address and animal name === 314 314 315 315 (% class="box" %) ... ... @@ -328,10 +328,11 @@ 328 328 ))) 329 329 ))) 330 330 331 -[[image:image-20220524170640-9.png]] 382 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170640-9.png?rev=1.1||alt="image-20220524170640-9.png"]] 332 332 333 333 Hostpot key and animal name 334 334 386 + 335 335 === 2.8.4 Backup/Restor gateway-rs key === 336 336 337 337 ((( ... ... @@ -338,10 +338,11 @@ 338 338 For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload. 339 339 ))) 340 340 341 -[[image:image-20220524170701-10.png]] 393 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170701-10.png?rev=1.1||alt="image-20220524170701-10.png"]] 342 342 343 343 Backup and restore key 344 344 397 + 345 345 == 2.9 Forward the data to the other server == 346 346 347 347 === 2.9.1 Introduction === ... ... @@ -352,26 +352,31 @@ 352 352 353 353 ((( 354 354 Users can back to the page of Semtech UDP to configure other server settings. 408 + 409 + 355 355 ))) 356 356 357 357 === 2.9.2 Example === 358 358 359 -The following takes The Things Network as another LoRaWAN server as an example ,414 +The following takes The Things Network as another LoRaWAN server as an example. 360 360 416 + 361 361 ==== 2.9.2.1 Step 1: Back to Semtech UDP page ==== 362 362 363 -[[image:image-20220524170722-11.png]] 419 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170722-11.png?rev=1.1||alt="image-20220524170722-11.png"]] 364 364 365 365 Back to Semtech UDP page 366 366 423 + 367 367 ==== 2.9.2.2 Step 2: Configure the double server forwarding ==== 368 368 369 -[[image:image-20220524170800-12.png]] 426 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170800-12.png?rev=1.1||alt="image-20220524170800-12.png"]] 370 370 371 371 Configure the double server 372 372 373 373 The user can configure the secondary server and then click the button of Save&Apply. 374 374 432 + 375 375 == 2.10 Connect Full Hotspot to Helium == 376 376 377 377 = 3. Use Dragino Sensors with Helium = ... ... @@ -382,18 +382,20 @@ 382 382 383 383 User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]] 384 384 385 -[[image:image-20220524170958-13.png]] 443 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524170958-13.png?rev=1.1||alt="image-20220524170958-13.png"]] 386 386 387 387 login Helium console 388 388 447 + 389 389 === 3.1.2 Step 2:Add up your end-node's key === 390 390 391 391 User add up end-node's key from console ~-~->dervice 392 392 393 -[[image:image-20220524171027-14.png]] 452 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171027-14.png?rev=1.1||alt="image-20220524171027-14.png"]] 394 394 395 395 To add a device 396 396 456 + 397 397 === 3.1.3 Step 3:Activate the end-node === 398 398 399 399 ((( ... ... @@ -400,7 +400,7 @@ 400 400 Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic** 401 401 ))) 402 402 403 -[[image:image-202205241 71045-15.png]]463 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095413-2.png?width=1352&height=555&rev=1.1||alt="image-20220526095413-2.png" height="555" width="1352"]] 404 404 405 405 end-node traffic. 406 406 ... ... @@ -408,22 +408,25 @@ 408 408 409 409 === 3.2.1 Step 1:Users can create decoders on functions === 410 410 411 -[[image:image-20220524171109-16.png]] 471 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171109-16.png?rev=1.1||alt="image-20220524171109-16.png"]] 412 412 413 413 Decoder. 414 414 415 415 === 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label === 416 416 417 -[[image:image-2022052 4171130-17.png]]477 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095629-6.png?rev=1.1||alt="image-20220526095629-6.png"]] 418 418 419 -[[image:image-20220524171156-18.png]] 420 420 421 -[[image:image-2022052 4171317-20.png]]480 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526095553-5.png?rev=1.1||alt="image-20220526095553-5.png"]] 422 422 482 + 483 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100057-8.png?width=1133&height=352&rev=1.1||alt="image-20220526100057-8.png" height="352" width="1133"]] 484 + 423 423 Decoder. 424 424 425 425 Add decoder complete. 426 426 489 + 427 427 == 3.3 How to send a downlink to end device from Helium == 428 428 429 429 ((( ... ... @@ -443,10 +443,11 @@ 443 443 01 00 00 3C ~-~-> AQAAPA== 444 444 ))) 445 445 446 -[[image:image-20220524171341-21.png]] 509 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220524171341-21.png?rev=1.1||alt="image-20220524171341-21.png"]] 447 447 448 448 Downlink 449 449 513 + 450 450 == 3.4 How to add integration to different IoT Servers == 451 451 452 452 === 3.4.1 TagoIO === ... ... @@ -453,66 +453,79 @@ 453 453 454 454 The steps to add integration are very simple. Please see the following process. 455 455 456 -[[image:image-202205241 71412-22.png]]520 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102429-23.png?width=1198&height=630&rev=1.1||alt="image-20220526102429-23.png" height="630" width="1198"]] 457 457 458 458 TagoIO. 459 459 524 + 460 460 Generate the authorization code and then copy it. 461 461 462 -[[image:image-202205241 71432-23.png]]527 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100452-10.png?width=1188&height=314&rev=1.1||alt="image-20220526100452-10.png" height="314" width="1188"]] 463 463 464 464 TagoIO. 465 465 531 + 466 466 Apply Integration to Label. 467 467 468 -[[image:image-2022052 4171451-24.png]]534 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100802-13.png?rev=1.1||alt="image-20220526100802-13.png"]] 469 469 536 + 470 470 TagoIO. 471 471 472 -[[image:image-20220524171510-25.png]] 473 473 540 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526100927-14.png?rev=1.1||alt="image-20220526100927-14.png"]] 541 + 474 474 TagoIO. 475 475 544 + 476 476 Click LoRaWAN Helium,select the device. 477 477 478 -[[image:image-2022052 4171614-26.png]]547 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101215-15.png?width=1117&height=599&rev=1.1||alt="image-20220526101215-15.png" height="599" width="1117"]] 479 479 480 480 TagoIO. 481 481 551 + 482 482 Fill in DEVEUI and create my device. 483 483 484 -[[image:image-202205241 71650-27.png]]554 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101419-16.png?rev=1.1||alt="image-20220526101419-16.png"]] 485 485 486 486 TagoIO. 487 487 558 + 488 488 === 3.4.2 Cayenne === 489 489 490 490 The process of creating devices is similar to Tago. 491 491 492 -[[image:image-2022052 4171744-29.png]]563 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101616-18.png?width=1097&height=456&rev=1.1||alt="image-20220526101616-18.png" height="456" width="1097"]] 493 493 494 494 Cayenne. 495 495 496 -[[image:image-20220524171826-30.png]] 497 497 568 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101547-17.png?width=1092&height=656&rev=1.1||alt="image-20220526101547-17.png" height="656" width="1092"]] 569 + 498 498 Cayenne. 499 499 500 -[[image:image-20220524171852-31.png]] 501 501 573 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101702-19.png?width=1109&height=528&rev=1.1||alt="image-20220526101702-19.png" height="528" width="1109"]] 574 + 502 502 Cayenne. 503 503 504 -[[image:image-20220524171915-32.png]] 505 505 578 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102303-22.png?rev=1.1||alt="image-20220526102303-22.png"]] 579 + 506 506 Cayenne. 507 507 508 -[[image:image-20220524171942-33.png]] 509 509 583 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526102114-21.png?rev=1.1||alt="image-20220526102114-21.png"]] 584 + 510 510 Cayenne. 511 511 512 -[[image:image-20220524172009-34.png]] 513 513 588 +[[image:/xwiki/bin/download/Main/Notes%20for%20Helium/WebHome/image-20220526101940-20.png?width=1044&height=543&rev=1.1||alt="image-20220526101940-20.png" height="543" width="1044"]] 589 + 514 514 Cayenne. 515 515 592 + 516 516 == 3.5 Trouble Shooting == 517 517 518 518 === 3.5.1 Trouble to Join Helium === ... ... @@ -531,6 +531,8 @@ 531 531 532 532 ((( 533 533 3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you) 611 + 612 + 534 534 ))) 535 535 536 536 === 3.5.2 Packet Loss for AU915 / US915 Band ===
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