<
From version < 1.15 >
edited by Xiaoling
on 2022/05/16 16:15
To version < 1.17 >
edited by Xiaoling
on 2022/05/16 16:26
>
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... ... @@ -300,12 +300,26 @@
300 300  
301 301  Helium-gatewayrs log
302 302  
303 -Note: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
303 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
304 304  
305 305  === 2.8.3 View the public key address and animal name ===
306 306  
307 -{{{root@123123:~# helium_gateway key info { "address": "13KmbKLdpDfECx19kB2nX4suSzz3GskA4JVqKHAKiJ89kuyJx8T", "name": "great-mint-lizard" }}}}
307 +(% class="box" %)
308 +(((
309 +(((
310 +(((
311 +{{{root@123123:~# helium_gateway key info }}}
312 +{
313 +)))
314 +)))
308 308  
316 +(((
317 +(% style="color:red" %){{{"address": "13KmbKLdpDfECx19kB2nX4suSzz3GskA4JVqKHAKiJ89kuyJx8T",}}}
318 +{{{"name": "great-mint-lizard"}}}(%%)
319 +(% style="color:black" %)}
320 +)))
321 +)))
322 +
309 309  [[image:https://wiki.dragino.com/images/thumb/c/ce/Hostpot_key_and_animal_name.png/600px-Hostpot_key_and_animal_name.png||height="323" width="600"]]
310 310  
311 311  Hostpot key and animal name
... ... @@ -312,7 +312,9 @@
312 312  
313 313  === 2.8.4 Backup/Restor gateway-rs key ===
314 314  
329 +(((
315 315  For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
331 +)))
316 316  
317 317  [[image:https://wiki.dragino.com/images/thumb/e/ef/Backup_and_restore_key.png/600px-Backup_and_restore_key.png||height="343" width="600"]]
318 318  
... ... @@ -368,7 +368,9 @@
368 368  
369 369  === 3.1.3 Step 3:Activate the end-node ===
370 370  
387 +(((
371 371  Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
389 +)))
372 372  
373 373  [[image:https://wiki.dragino.com/images/thumb/4/45/End-node_traffic.png/600px-End-node_traffic.png||height="239" width="600"]]
374 374  
... ... @@ -398,22 +398,29 @@
398 398  
399 399  Add decoder complete.
400 400  
401 -
402 402  == 3.3 How to send a downlink to end device from Helium ==
403 403  
421 +(((
404 404  The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
423 +)))
405 405  
425 +(((
406 406  The Downlink command comes from this link:[[https:~~/~~/wiki.dragino.com/index.php?title=End_Device_Downlink_Command>>url:https://wiki.dragino.com/index.php?title=End_Device_Downlink_Command]]
427 +)))
407 407  
429 +(((
408 408  Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
431 +)))
409 409  
433 +(% class="box" %)
434 +(((
410 410  01 00 00 3C ~-~-> AQAAPA==
436 +)))
411 411  
412 412  [[image:https://wiki.dragino.com/images/thumb/c/c5/Helium_downlink.png/600px-Helium_downlink.png||height="360" width="600"]]
413 413  
414 414  Downlink
415 415  
416 -
417 417  == 3.4 How to add integration to different IoT Servers ==
418 418  
419 419  === 3.4.1 TagoIO ===
... ... @@ -484,39 +484,72 @@
484 484  
485 485  === 3.5.1 Trouble to Join Helium ===
486 486  
512 +(((
487 487  Assume the device is powered correctly. If you don't see data in Helium. The possibilities are:
514 +)))
488 488  
516 +(((
489 489  1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
518 +)))
490 490  
520 +(((
491 491  2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
522 +)))
492 492  
524 +(((
493 493  3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
526 +)))
494 494  
495 -
496 496  === 3.5.2 Packet Loss for AU915 / US915 Band ===
497 497  
530 +(((
498 498  The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
532 +)))
499 499  
534 +(((
500 500  The reason for this problem is that the node does not lock the channel after joining the network.
536 +)))
501 501  
538 +(((
502 502  Solution:
540 +)))
503 503  
542 +(((
504 504  (1)If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
544 +)))
505 505  
506 -* AT Command: AT+CHE
546 +* (((
547 +AT Command: AT+CHE
548 +)))
507 507  
508 -* Example:AT+CHE=1 ~/~/set channel mode to 1
550 +* (((
551 +Example:AT+CHE=1 ~/~/set channel mode to 1
552 +)))
509 509  
510 -* Downlink Command: 0x24
554 +* (((
555 +Downlink Command: 0x24
556 +)))
511 511  
558 +(((
512 512  Format: Command Code (0x24) followed by 1 bytes channel value.
560 +)))
513 513  
562 +(((
514 514  If the downlink payload=2401, it means set channel mode to 1, while type code is 24.
564 +)))
515 515  
516 -* Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
566 +* (((
567 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
568 +)))
517 517  
518 -* Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
570 +* (((
571 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
572 +)))
519 519  
574 +(((
520 520  (2)If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
576 +)))
521 521  
578 +(((
522 522  The latest firmware for end node will have this bug fixed.
580 +)))
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