Last modified by Kilight Cao on 2025/03/28 09:44
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1 **Table of Contents:**
2
3 {{toc/}}
4
5
6
7
8 = 1.  Dragino Platform Monitor =
9
10
11 **Below list the support products and Requirements:**
12
13 1. LoRaWAN Gateway model:  **[[LG308N>>doc:Main.User Manual for All Gateway models.LG308N - LoRaWAN Gateway User Manual.WebHome]]**, **[[DLOS8N>>doc:Main.User Manual for All Gateway models.DLOS8N.WebHome]]**,**[[LPS8N>>doc:Main.User Manual for All Gateway models.LPS8N - LoRaWAN Gateway User Manual.WebHome]]**,**[[LPS8v2>>doc:Main.User Manual for All Gateway models.HP0C.WebHome]]**,**[[MS48-LR>>doc:Main.User Manual for All Gateway models.MS48-LR_LoRaWAN_To_Modbus_Gateway.WebHome]]**
14
15 The LG308,DLOS8N,LPS8N supports remote platform monitor functionality ,Since firmware: **[[lgw~~-~~-build-v5.4.1735869581>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/lgw--build-v5.4.1735869581-20250103-1003/]]**
16
17 The LPS8v2,MS48-LR supports remote platform monitor functionality,Since software version **dragino-ui : 2024-12-15 **
18
19
20 Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
21
22
23 == 1.1 Create an account ==
24
25 Contact: (% style="color:blue" %)**support@dragino.cc**
26
27 We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
28
29 [[image:image-20250109152734-1.png||height="530" width="1331"]]
30
31 == 1.2 Configure gateway ==
32
33
34 To access the (% style="color:blue" %)**System~-~->Remote Mgmt**(%%) interface of the gateway, you can select "(% style="color:blue" %)**Enable**(%%)" and customize the owner,then click on "(% style="color:blue" %)**Save&Apply**(%%)".
35
36 ~1. Click "(% style="color:blue" %)**Enable**(%%)" ~-~-~-~-->  If this option is checked, the gateway will enable Remote Platform Monitor
37
38 2. Configure the (% style="color:blue" %)**Owner**(%%)  ~-~-~-~-->  Fill in the Owne given by the manufacturer, that's the only one.The default is: registered email
39
40 3. Click "(% style="color:blue" %)**Save&Apply**(%%)"
41
42 (% style="color:red" %)Note: If the Owner parameter is set to Dragino, the device will be registered with the Dragino account
43
44 [[image:image-20250107151805-1.png]]
45
46
47 Check the remote platform connection status
48
49 [[image:image-20241216162640-2.png]]
50
51 After the above configuration is complete, wait for 2-3 minutes, the gateway will be displayed on the dashboard
52
53
54 == 1.3 Check the dashboard. ==
55
56 Check if you can see your gateway information in the dashboard
57
58 [[image:image-20241216163331-3.png||height="578" width="1258"]]
59
60
61 And click on your device to go to the next level to see if the gateway specific information is displayed properly
62
63
64 **Chart function introduction:**
65
66 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__1.Gateway information:  __**(%%) Will show Gateway time, uptime, mac address, lorawan status, model and other gateway information
67
68 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__2. Line chart: __**(%%) Record free RAM, used Disk, and CPU load of the current gateway
69
70 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__3. Auto-Update:  __**(%%) After clicking, the gateway will be updated
71
72 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__4. Refresh: __**(%%) After clicking, the gateway will immediately update the data information and displays the current package version on the dashboard
73
74 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__5. Reboot gateway: __**(%%) After clicking, the gateway will reboot.
75
76 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__6. Get Latest Log File: __**(%%) After clicking, the gateway records a log for 5 minutes and uploads it to the dashboard
77
78 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__7. Change Server Address: __**(%%) Add the lorawan server address and the gateway will be configured and modified
79
80 The format is as follows:
81
82 **{"action":"set_server1_address","server_address":"10.130.2.123"}**
83
84 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__8. Download Dragino Gateway log: __**(%%) After you complete "Get Latest Log File", Click "Click me" to download gateway logs
85
86
87 [[image:image-20241216170144-6.png||height="596" width="1258"]]
88
89
90 [[image:image-20241216170119-5.png||height="249" width="1259"]]
91
92
93
94
95 = 2.  Remote Access via Remote.it. =
96
97
98 Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
99
100
101 (% style="color:red" %)**Important Notice:**
102
103 * Remote.it access will give full control of your device to remote support.
104
105 * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
106
107 * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
108
109 * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
110
111 (% style="color:blue" %)**1. Install the Remote.it software**
112
113 Users can directly click** "Install"** on the Web UI to install Remote. it.
114
115
116 [[image:image-20220725134300-1.png||height="438" width="905"]]
117
118
119
120 (% style="color:blue" %)**2. Enter the license key**
121
122 Users need to enter the license key in the box under **"2. Register"** section and click the **"Save"** button and** "Register"** button.
123
124 (% style="color:red" %)**When the user enters this license key, Dragino support will have access to your gateway.**
125
126
127 (% class="box infomessage" %)
128 (((
129 **fd173d1d-faed-493e-a868-c511a38aba45**
130 )))
131
132 [[image:image-20230607085305-1.png||height="555" width="993"]]
133
134
135
136 (% style="color:blue" %)**3. Connect and tell us your device ID or Hostname**
137
138 Users can view the device ID or Hostname of the gateway on** (% style="color:red" %)System ~-~-> System Overview(%%)** interface.Such as : dragino-1ef9ac
139
140
141 [[image:image-20220725115720-2.png||height="658" width="900"]]
142
143
144 == 2.1  How to save the registered remote after the gateway's firmware update. ==
145
146
147 Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
148
149 This issue is now corrected:
150
151
152
153 === **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
154
155
156 **~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
157
158 [[image:image-20221112162644-4.png]]
159
160
161
162 **2. Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
163
164 [[image:image-20221112162543-2.png]]
165
166
167
168 === **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
169
170
171
172 **~1. Only to do: Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
173
174 [[image:image-20221112162547-3.png]]
175
176
177 == 2.2  How to register hp0d with Remote.it ==
178
179
180 (% style="color:blue" %)**Prerequisites:**
181
182 Users must have an account and APP for remote.it
183
184 **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
185
186
187 === (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
188
189
190 Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
191
192
193 [[image:image-20220815173938-1.jpeg||height="574" width="919"]]
194
195
196
197 === (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
198
199
200 [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
201
202
203
204 === (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ===
205
206
207 [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
208
209
210
211 === (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
212
213
214 [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
215
216
217 == 2.3 How to register the gateway with Remote.it via SSH Access for Linux console ==
218
219
220 (% style="color:blue" %)**Prerequisites:**
221
222 Users must have an account and APP for remote.it
223
224 **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
225
226 For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
227
228
229 === (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
230
231
232 Then click Add "OpenWrt" and the APP will generate a command to register the device.
233
234 [[image:image-20230320110123-4.png||height="657" width="1191"]]
235
236
237
238 === (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
239
240
241 [[image:image-20230320110309-5.png||height="635" width="1197"]]
242
243
244
245 === (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ===
246
247
248 (% class="wikigeneratedid" id="H" %)
249 [[image:image-20230320105212-1.png||height="758" width="820"]]
250
251
252
253 === (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
254
255
256 [[image:image-20230320112057-6.png||height="603" width="1135"]]
257
258
259 == 2.4  Trouble Shooting ==
260
261
262 === **1. What should users do when gateway Remote.it installation fails** ===
263
264
265 [[image:image-20220907162028-4.png||height="564" width="1148"]]
266
267
268 (% style="color:blue" %)**Step 1:  **(%%)Users can download the archive and upload it to the gateway:** [[attach:backup.tar.gz||target="_blank"]]**
269
270 [[image:image-20220907161050-2.png]]
271
272
273
274 (% style="color:blue" %)**Step 2:  **(%%)Back to the Remote.it screen, and click **"Install"** again.
275
276 [[image:image-20220907161352-3.png]]
277
278
279 (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
280
281
282 = 3.  RSSH Introduction =
283
284
285 Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
286
287 (% style="color:red" %)**Important Notice:**
288
289 (% class="box warningmessage" %)
290 (((
291 RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
292 This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
293
294 If user want to access himself, he need to set up the RSSH server himself.
295 )))
296
297
298 **Below gateway support reverse SSH access:**
299
300 * Firmware Version > lgw~-~-build-v5.4.1618196981-20210412-1111 [[Firmware Download>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
301 * LG01N, OLG01N (Note: LG01-P LG01-S doesn't support)
302 * LG02, OLG02
303 * LG308, DLOS8
304 * LPS8
305 * LIG16
306 * MS14 series if installed with the same firmware.
307
308 == 3.1  End User Guide to use SSH access ==
309
310
311 Go to this the Reverse SSH page as below:
312
313 [[image:image-20231107200442-2.png||height="684" width="973"]]
314
315
316 Get the RSSH configure page
317
318 [[image:image-20220531152815-14.png]]
319
320 Connection OK.
321
322 * (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
323 * (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
324 * (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
325 * (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
326 * (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
327
328 After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
329
330
331 == 3.2  Set Up RSSH Server ==
332
333
334 Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
335
336
337
338 === (% style="color:blue" %)**Step 1 :  Download the SSH service code**(%%) ===
339
340
341 **1).**  git clone [[https:~~/~~/github.com/dragino/rssh-server.git>>url:https://github.com/dragino/rssh-server.git]] rssh-server
342
343 [[image:image-20220531150750-5.png]]
344
345
346 **2).**  cd rssh-server; sudo make ~-~--> to Generate the execute file：rssh_serv
347
348 [[image:image-20220531150811-6.png]]
349
350
351 **Debug** :
352
353 (((
354 (% class="box" %)
355 (((
356 if you git fail.  ~-~->  (% style="color:#037691" %)**sudo: git: command not found**(%%).
357 please install git.  ~-~->    (% style="color:#037691" %)**yum install git -y  or  apt-get install git -y**(%%).
358 if you make error 127,it** (% style="color:#037691" %)lack of gcc(%%)**.
359 please install gcc.  ~-~->  (% style="color:#037691" %)**yum install gcc**(%%).
360 )))
361 )))
362
363 [[image:image-20220531151516-7.png]]
364
365
366 (((
367 (% class="box" %)
368 (((
369 if you make a fatal error : sqlite3.h,it (% style="color:#037691" %)**lack of sqlite3**(%%).
370 please insatell sqlite3.
371 )))
372 )))
373
374 [[image:image-20220531151628-8.png]]
375
376
377 (% style="color:blue" %)**How to install Sqlit3:**
378
379 (% class="box infomessage" %)
380 (((
381 **~ Step 1:** Download the SQLit3 installation package
382 sudo wget **[[https:~~/~~/www.sqlite.org/2021/sqlite-autoconf-3350400.tar.gz>>url:https://www.sqlite.org/2021/sqlite-autoconf-3350400.tar.gz]]**
383
384 **Step 2: **tar the SQLit3 installation package
385 sudo tar -zxvf sqlite-autoconf-3350300.tar.gz
386
387 **Step 3:** Generate the makefile
388 cd sqlite-autoconf-3350300/;./configure
389
390 **Step 4:** Compile makefile
391 sudo make
392
393 **Step 5:** Install makefile
394 sudo make install
395
396 **Check:**
397 cd /usr/local/bin;ls -al  ~-~->    Check to see if there is a file for sqlite3
398 cd sqlite-autoconf-3350300/;./sqlite3 test.db        ~-~->    Test whether the sqlite3 was installed successfully
399
400 **debug:**
401 If you get the imformation that is SQLite header and source version mismatch, when you execute./sqlite3 test.db.
402 Please execute the command /sbin/ldconfig.
403 After that execute the command ./sqlite3 test.db again.
404 )))
405
406
407
408 === (% style="color:blue" %)**Step 2 :  Install and run the RSS service**(%%) ===
409
410
411 **1). ** install database for /var/rsshdb.sqlite3 and Server development port for 3721(The default is 3721)
412
413 user must enter the root account and run the following commands
414
415 (% class="box infomessage" %)
416 (((
417 **$ ./create_sqlite3_db.sh
418 $ ./rssh_serv -p  3721 2>&1 &
419 $ ps -ef | grep rssh_serv check 3721 port**
420 )))
421
422 [[image:image-20220531151958-10.png]]
423
424
425 **Debug:**
426
427 {{{ Check /var/rsshdb.sqlite3 --> ls /var/rsshdb.sqlite3
428 Check ls /var/rsshdb.sqlite3 --> sudo chmod 777 rssh_serv
429 }}}
430
431 {{{ if fail to open dpvlry or to bind to it
432 please kill rssh_serv,and run ./rssh_serv -p 3721 2>&1 & again
433 }}}
434
435
436
437 === (% style="color:blue" %)**Step 3 :  Create a minimal SSH user (reverse SSH proxy for the gateway)**(%%) ===
438
439
440 (% class="box infomessage" %)
441 (((
442 **1):**  sudo useradd XXXXX (custom user name)
443 **2):**  sudo passwd xxxxxx
444 **3):**  cp /bin/bash /bin/rbash
445 **4):**  sudo nano /etc/passwd ~-~-> Change /bin/bash to /bin/rbash
446 **5):**  sudo nano /home/xxxxx/.bashrc **empty it,and input export PATH=$HOME/bin**
447 **6):**  sudo nano /home/xxxxx/.bash_profile **empty it,and input export PATH=$HOME/bin**
448 )))
449
450 (% style="color:red" %)**Now user "XXXXX" is the user with limited permissions of the current system**
451
452
453
454 === (% style="color:blue" %)**Step 4 :  Create an authorization key file**(%%) ===
455
456
457 **1):**  sudo mkdir /home/xxxxx/.ssh; sudo touch /home/xxxxx/.ssh/authorizedkey
458
459
460 **Debug:**
461
462 {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
463
464
465 == 3.3  How does user get the gateway to connect to a user's private server ==
466
467
468
469 === (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ===
470
471
472 **1)**  in the system ~-~-> (% style="color:#037691" %)**Remote Mgmt/span**
473
474 [[image:image-20220531152419-11.png]]
475
476
477
478 === (% style="color:blue" %)**Step 2 :  Authorization server**(%%) ===
479
480
481 Input the Gateway Publickey into user's private server "/home/XXXXX/.ssh/authorized_keys" file.
482
483 [[image:image-20220531152549-12.png]]
484
485
486
487 === (% style="color:blue" %)**Step 3 :  Connect private server**(%%) ===
488
489
490 This is same as connect Dragino Support Server but just change the server address to customize server address.
491
492 [[image:image-20220531152633-13.png]]
493
494
495
496 === (% style="color:blue" %)**Step 4 :  Check Connection**(%%) ===
497
498
499 Rssh Host connection Ok
500
501 [[image:image-20220531152815-14.png]]
502
503
504 User can use common ps | grep ssh to check it in the gateway.
505
506 [[image:image-20220531152840-15.png]]
507
508
509
510 === (% style="color:blue" %)**Step 5 :  Access the gateway from customized server**(%%) ===
511
512
513 Check what gateways link to server.
514
515 (% class="box infomessage" %)
516 (((
517 **$ ./connect-gw.sh -l**
518 )))
519
520 [[image:image-20220531153016-16.png]]
521
522
523
524 Access the gateway
525
526 (% class="box infomessage" %)
527 (((
528 **$ ./connect-gw.sh <GWID>**
529 )))
530
531 [[image:image-20220531153219-17.png]]

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