Last modified by Kilight Cao on 2025/01/14 10:25
<
From version < 82.1 >
edited by Kilight Cao
on 2024/12/16 16:07
To version < 72.1 >
edited by Kilight Cao
on 2023/04/11 14:54
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5 5  
6 6  
7 7  
8 -= 1.  Dragino Platform Monitor =
8 += 1.  Monitor Gateway =
9 9  
10 -== 1.1  Monitor Gateway ==
10 +== 1.1  Introduction ==
11 11  
12 12  
13 -Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 -
15 -
16 -=== Step 1. Create an account ===
17 -
18 -Contact: **support@dragino.cc**
19 -
20 -We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 -
22 -
23 -=== Step 2. Import Dashboard ===
24 -
25 -Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 -
27 -where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 -
29 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 -
31 -Once the download is complete we need to import the dashboard into our gateway management account:
32 -
33 -Firstly, we need to open the dashboard module,
34 -
35 -click on the "**+**" in the upper right corner, select "**import dashboard**",
36 -
37 -then we shoud drag the downloaded _dashboard file into the text box.
38 -
39 -
40 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 -
42 -
43 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 -
45 -
46 -=== Step 3. Check the dashboard. ===
47 -
48 -Check if you can see your gateway information in the dashboard
49 -
50 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 -
52 -And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 -
54 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 -
56 -
57 -
58 -
59 -== 1.2  Monitor Gateway via ThingsSpeak ==
60 -
61 -
62 62  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
63 63  
64 64  
... ... @@ -65,11 +65,10 @@
65 65  [[image:image-20220531155018-18.png]]
66 66  
67 67  
68 -=== 1.2.1  Steps ===
19 +== 1.2  Steps ==
69 69  
70 70  
71 71  * Create account in ThingsSpeak and creat channel.
72 -
73 73  * Download script from dragino site and move it to properly directory
74 74  
75 75  (% class="box infomessage" %)
... ... @@ -121,22 +121,25 @@
121 121  
122 122  * Reboot device.
123 123  
124 -=== 1.2.3  Monitor Public IP ===
125 125  
75 +== 1.3  Monitor Public IP ==
126 126  
77 +
127 127  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
128 128  
129 129  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
130 130  
131 131  
132 -[[image:image-20220531145559-2.png||height="658" width="1233"]]
83 +[[image:image-20220531145559-2.png]]
133 133  
134 134  Find Public IP
135 135  
136 136  
137 -== 1.3  Remote Access via Remote.it. ==
88 += 2.  Remote Access =
138 138  
90 += 2.1  Remote Access via Remote.it. =
139 139  
92 +
140 140  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
141 141  
142 142  
... ... @@ -143,11 +143,8 @@
143 143  (% style="color:red" %)**Important Notice:**
144 144  
145 145  * Remote.it access will give full control of your device to remote support.
146 -
147 147  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
148 -
149 149  * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
150 -
151 151  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
152 152  
153 153  (% style="color:blue" %)**1. Install the Remote.it software**
... ... @@ -171,7 +171,7 @@
171 171  **fd173d1d-faed-493e-a868-c511a38aba45**
172 172  )))
173 173  
174 -[[image:image-20230607085305-1.png||height="555" width="993"]]
124 +[[image:image-20220725113010-1.png||height="455" width="899"]]
175 175  
176 176  
177 177  
... ... @@ -183,9 +183,10 @@
183 183  [[image:image-20220725115720-2.png||height="658" width="900"]]
184 184  
185 185  
186 -=== 1.3.1  How to save the registered remote after the gateway's firmware update. ===
187 187  
137 +== 2.1.1  How to save the registered remote after the gateway's firmware update. ==
188 188  
139 +
189 189  Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
190 190  
191 191  This issue is now corrected:
... ... @@ -192,7 +192,7 @@
192 192  
193 193  
194 194  
195 -==== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
146 +=== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
196 196  
197 197  
198 198  **~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
... ... @@ -207,7 +207,7 @@
207 207  
208 208  
209 209  
210 -==== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
161 +=== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
211 211  
212 212  
213 213  
... ... @@ -216,10 +216,10 @@
216 216  [[image:image-20221112162547-3.png]]
217 217  
218 218  
219 -=== 1.3.2  How to register hp0d with Remote.it ===
170 +== 2.1.2  How to register hp0d with Remote.it ==
220 220  
221 221  
222 -(% style="color:blue" %)**Prerequisites:**
173 +**Prerequisites:**
223 223  
224 224  Users must have an account and APP for remote.it
225 225  
... ... @@ -226,7 +226,7 @@
226 226  **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
227 227  
228 228  
229 -==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
180 +=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
230 230  
231 231  
232 232  Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
... ... @@ -236,7 +236,7 @@
236 236  
237 237  
238 238  
239 -==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
190 +=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
240 240  
241 241  
242 242  [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
... ... @@ -243,7 +243,7 @@
243 243  
244 244  
245 245  
246 -==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
197 +=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ===
247 247  
248 248  
249 249  [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
... ... @@ -250,16 +250,16 @@
250 250  
251 251  
252 252  
253 -==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
204 +=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
254 254  
255 255  
256 256  [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
257 257  
258 258  
259 -=== 1.3.3 How to register the gateway with Remote.it via SSH Access for Linux console ===
210 +== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ==
260 260  
261 261  
262 -(% style="color:blue" %)**Prerequisites:**
213 +**Prerequisites:**
263 263  
264 264  Users must have an account and APP for remote.it
265 265  
... ... @@ -268,7 +268,7 @@
268 268  For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
269 269  
270 270  
271 -==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
222 +=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
272 272  
273 273  
274 274  Then click Add "OpenWrt" and the APP will generate a command to register the device.
... ... @@ -276,32 +276,27 @@
276 276  [[image:image-20230320110123-4.png||height="657" width="1191"]]
277 277  
278 278  
230 +=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
279 279  
280 -==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
281 281  
282 -
283 283  [[image:image-20230320110309-5.png||height="635" width="1197"]]
284 284  
285 285  
236 +=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ===
286 286  
287 -==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
238 +=== [[image:image-20230320105212-1.png||height="758" width="820"]] ===
288 288  
289 289  
290 -(% class="wikigeneratedid" id="H" %)
291 -[[image:image-20230320105212-1.png||height="758" width="820"]]
241 +=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
292 292  
293 293  
294 -
295 -==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
296 -
297 -
298 298  [[image:image-20230320112057-6.png||height="603" width="1135"]]
299 299  
300 300  
301 -=== 1.3.4  Trouble Shooting ===
247 +== 2.1.4  Trouble Shooting ==
302 302  
303 303  
304 -==== **1. What should users do when gateway Remote.it installation fails** ====
250 +=== **1. What should users do when gateway Remote.it installation fails** ===
305 305  
306 306  
307 307  [[image:image-20220907162028-4.png||height="564" width="1148"]]
... ... @@ -321,9 +321,10 @@
321 321  (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
322 322  
323 323  
324 -== 1.4  RSSH Introduction ==
325 325  
271 += 2.2  RSSH Introduction =
326 326  
273 +
327 327  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
328 328  
329 329  (% style="color:red" %)**Important Notice:**
... ... @@ -331,9 +331,7 @@
331 331  (% class="box warningmessage" %)
332 332  (((
333 333  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
334 -This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
335 -
336 -If user want to access himself, he need to set up the RSSH server himself.
281 +This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
337 337  )))
338 338  
339 339  
... ... @@ -347,32 +347,37 @@
347 347  * LIG16
348 348  * MS14 series if installed with the same firmware.
349 349  
350 -=== 1.4.1  End User Guide to use SSH access ===
351 351  
296 +=== 2.2.1  End User Guide to use SSH access ===
352 352  
298 +
353 353  Go to this the Reverse SSH page as below:
354 354  
355 -[[image:image-20231107200442-2.png||height="684" width="973"]]
356 356  
302 +[[image:image-20220531150151-3.png]]
357 357  
358 358  Get the RSSH configure page
359 359  
360 -[[image:image-20220531152815-14.png]]
361 361  
307 +
308 +[[image:image-20220531150338-4.png]]
309 +
362 362  Connection OK.
363 363  
364 -* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
365 -* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
366 -* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
367 -* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
368 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
369 369  
313 +* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
314 +* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
315 +* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
316 +* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
317 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
318 +
370 370  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
371 371  
372 372  
373 -=== 1.4.2  Set Up RSSH Server ===
374 374  
323 +=== 2.2.2  Set Up RSSH Server ===
375 375  
325 +
376 376  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
377 377  
378 378  
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