Last modified by Kilight Cao on 2025/01/14 10:25
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From version < 80.1 >
edited by Kilight Cao
on 2024/12/16 15:58
To version < 71.1 >
edited by Kilight Cao
on 2023/03/20 11:21
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5 5  
6 6  
7 7  
8 -= 1.  Monitor Gateway =
8 += **1.  Monitor Gateway** =
9 9  
10 -== 1.1  Monitor Gateway ==
10 +== **1.1  Introduction** ==
11 11  
12 12  
13 -Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 -
15 -
16 -=== Step 1. Create an account ===
17 -
18 -Contact: **support@dragino.cc**
19 -
20 -We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 -
22 -
23 -=== Step 2. Import Dashboard ===
24 -
25 -Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 -
27 -where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 -
29 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 -
31 -Once the download is complete we need to import the dashboard into our gateway management account:
32 -
33 -Firstly, we need to open the dashboard module,
34 -
35 -click on the "**+**" in the upper right corner, select "**import dashboard**",
36 -
37 -then we shoud drag the downloaded _dashboard file into the text box.
38 -
39 -
40 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 -
42 -
43 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 -
45 -
46 -=== Step 3. Check the dashboard. ===
47 -
48 -Check if you can see your gateway information in the dashboard
49 -
50 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 -
52 -And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 -
54 -[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 -
56 -
57 -
58 -
59 -== 1.2  Monitor Gateway via ThingsSpeak ==
60 -
61 -
62 62  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
63 63  
64 64  
... ... @@ -65,11 +65,11 @@
65 65  [[image:image-20220531155018-18.png]]
66 66  
67 67  
68 -== 1.2  Steps ==
69 69  
20 +== **1.2  Steps** ==
70 70  
71 -* Create account in ThingsSpeak and creat channel.
72 72  
23 +* Create account in ThingsSpeak and creat channel.
73 73  * Download script from dragino site and move it to properly directory
74 74  
75 75  (% class="box infomessage" %)
... ... @@ -121,24 +121,26 @@
121 121  
122 122  * Reboot device.
123 123  
124 -== 1.3  Monitor Public IP ==
125 125  
76 +== **1.3  Monitor Public IP** ==
126 126  
78 +
127 127  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
128 128  
129 129  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
130 130  
131 131  
132 -[[image:image-20220531145559-2.png||height="658" width="1233"]]
84 +[[image:image-20220531145559-2.png]]
133 133  
134 134  Find Public IP
135 135  
136 136  
137 -= 2.  Remote Access =
138 138  
139 -== 2.1  Remote Access via Remote.it. ==
90 += **2.  Remote Access** =
140 140  
92 += **2.1  Remote Access via Remote.it.** =
141 141  
94 +
142 142  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
143 143  
144 144  
... ... @@ -145,11 +145,8 @@
145 145  (% style="color:red" %)**Important Notice:**
146 146  
147 147  * Remote.it access will give full control of your device to remote support.
148 -
149 149  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
150 -
151 151  * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
152 -
153 153  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
154 154  
155 155  (% style="color:blue" %)**1. Install the Remote.it software**
... ... @@ -170,10 +170,10 @@
170 170  
171 171  (% class="box infomessage" %)
172 172  (((
173 -**fd173d1d-faed-493e-a868-c511a38aba45**
123 +**57F60715-606F-510D-A3D2-739860EBDB98**
174 174  )))
175 175  
176 -[[image:image-20230607085305-1.png||height="555" width="993"]]
126 +[[image:image-20220725113010-1.png||height="455" width="899"]]
177 177  
178 178  
179 179  
... ... @@ -185,9 +185,10 @@
185 185  [[image:image-20220725115720-2.png||height="658" width="900"]]
186 186  
187 187  
188 -=== 2.1.1  How to save the registered remote after the gateway's firmware update. ===
189 189  
139 +== **2.1.1  How to save the registered remote after the gateway's firmware update.** ==
190 190  
141 +
191 191  Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
192 192  
193 193  This issue is now corrected:
... ... @@ -194,7 +194,7 @@
194 194  
195 195  
196 196  
197 -==== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
148 +=== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
198 198  
199 199  
200 200  **~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
... ... @@ -209,7 +209,7 @@
209 209  
210 210  
211 211  
212 -==== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
163 +=== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
213 213  
214 214  
215 215  
... ... @@ -218,17 +218,18 @@
218 218  [[image:image-20221112162547-3.png]]
219 219  
220 220  
221 -=== 2.1.2  How to register hp0d with Remote.it ===
222 222  
173 +== **2.1.2  How to register hp0d with Remote.it** ==
223 223  
224 -(% style="color:blue" %)**Prerequisites:**
225 225  
176 +**Prerequisites:**
177 +
226 226  Users must have an account and APP for remote.it
227 227  
228 228  **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
229 229  
230 230  
231 -==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
183 +=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
232 232  
233 233  
234 234  Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
... ... @@ -238,7 +238,7 @@
238 238  
239 239  
240 240  
241 -==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
193 +=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
242 242  
243 243  
244 244  [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
... ... @@ -245,7 +245,7 @@
245 245  
246 246  
247 247  
248 -==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
200 +=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ===
249 249  
250 250  
251 251  [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
... ... @@ -252,16 +252,16 @@
252 252  
253 253  
254 254  
255 -==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
207 +=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
256 256  
257 257  
258 258  [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
259 259  
260 260  
261 -=== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ===
213 +== **2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console** ==
262 262  
263 263  
264 -(% style="color:blue" %)**Prerequisites:**
216 +**Prerequisites:**
265 265  
266 266  Users must have an account and APP for remote.it
267 267  
... ... @@ -270,7 +270,7 @@
270 270  For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
271 271  
272 272  
273 -==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
225 +=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
274 274  
275 275  
276 276  Then click Add "OpenWrt" and the APP will generate a command to register the device.
... ... @@ -278,32 +278,27 @@
278 278  [[image:image-20230320110123-4.png||height="657" width="1191"]]
279 279  
280 280  
233 +=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
281 281  
282 -==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
283 283  
284 -
285 285  [[image:image-20230320110309-5.png||height="635" width="1197"]]
286 286  
287 287  
239 +=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ===
288 288  
289 -==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
241 +=== [[image:image-20230320105212-1.png||height="758" width="820"]] ===
290 290  
291 291  
292 -(% class="wikigeneratedid" id="H" %)
293 -[[image:image-20230320105212-1.png||height="758" width="820"]]
244 +=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
294 294  
295 295  
296 -
297 -==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
298 -
299 -
300 300  [[image:image-20230320112057-6.png||height="603" width="1135"]]
301 301  
302 302  
303 -=== 2.1.4  Trouble Shooting ===
250 +== **2.1.4  Trouble Shooting** ==
304 304  
305 305  
306 -==== **1. What should users do when gateway Remote.it installation fails** ====
253 +=== **1. What should users do when gateway Remote.it installation fails** ===
307 307  
308 308  
309 309  [[image:image-20220907162028-4.png||height="564" width="1148"]]
... ... @@ -323,9 +323,10 @@
323 323  (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
324 324  
325 325  
326 -== 2.2  RSSH Introduction ==
327 327  
274 += **2.2  RSSH Introduction** =
328 328  
276 +
329 329  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
330 330  
331 331  (% style="color:red" %)**Important Notice:**
... ... @@ -333,9 +333,7 @@
333 333  (% class="box warningmessage" %)
334 334  (((
335 335  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
336 -This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
337 -
338 -If user want to access himself, he need to set up the RSSH server himself.
284 +This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
339 339  )))
340 340  
341 341  
... ... @@ -349,32 +349,36 @@
349 349  * LIG16
350 350  * MS14 series if installed with the same firmware.
351 351  
352 -=== 2.2.1  End User Guide to use SSH access ===
298 +=== **2.2.1  End User Guide to use SSH access** ===
353 353  
354 354  
355 355  Go to this the Reverse SSH page as below:
356 356  
357 -[[image:image-20231107200442-2.png||height="684" width="973"]]
358 358  
304 +[[image:image-20220531150151-3.png]]
359 359  
360 360  Get the RSSH configure page
361 361  
362 -[[image:image-20220531152815-14.png]]
363 363  
309 +
310 +[[image:image-20220531150338-4.png]]
311 +
364 364  Connection OK.
365 365  
366 -* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
367 -* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
368 -* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
369 -* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
370 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
371 371  
315 +* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
316 +* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
317 +* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
318 +* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
319 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
320 +
372 372  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
373 373  
374 374  
375 -=== 2.2.2  Set Up RSSH Server ===
376 376  
325 +=== **2.2.2  Set Up RSSH Server** ===
377 377  
327 +
378 378  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
379 379  
380 380  
... ... @@ -506,10 +506,11 @@
506 506  {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
507 507  
508 508  
509 -=== 2.2.3  How does user get the gateway to connect to a user's private server ===
510 510  
460 +=== **2.2.3  How does user get the gateway to connect to a user's private server** ===
511 511  
512 512  
463 +
513 513  ==== (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ====
514 514  
515 515  
... ... @@ -573,5 +573,3 @@
573 573  )))
574 574  
575 575  [[image:image-20220531153219-17.png]]
576 -
577 -
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