Last modified by Kilight Cao on 2025/01/14 10:25
<
From version < 72.4 >
edited by Xiaoling
on 2023/04/11 16:10
To version < 82.1 >
edited by Kilight Cao
on 2024/12/16 16:07
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
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5 5  
6 6  
7 7  
8 -= 1.  Monitor Gateway =
8 += 1.  Dragino Platform Monitor =
9 9  
10 -== 1.1  Introduction ==
10 +== 1.1  Monitor Gateway ==
11 11  
12 12  
13 +Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 +
15 +
16 +=== Step 1. Create an account ===
17 +
18 +Contact: **support@dragino.cc**
19 +
20 +We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 +
22 +
23 +=== Step 2. Import Dashboard ===
24 +
25 +Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 +
27 +where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 +
29 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 +
31 +Once the download is complete we need to import the dashboard into our gateway management account:
32 +
33 +Firstly, we need to open the dashboard module,
34 +
35 +click on the "**+**" in the upper right corner, select "**import dashboard**",
36 +
37 +then we shoud drag the downloaded _dashboard file into the text box.
38 +
39 +
40 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 +
42 +
43 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 +
45 +
46 +=== Step 3. Check the dashboard. ===
47 +
48 +Check if you can see your gateway information in the dashboard
49 +
50 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 +
52 +And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 +
54 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 +
56 +
57 +
58 +
59 +== 1.2  Monitor Gateway via ThingsSpeak ==
60 +
61 +
13 13  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
14 14  
15 15  
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16 16  [[image:image-20220531155018-18.png]]
17 17  
18 18  
19 -== 1.2  Steps ==
68 +=== 1.2.1  Steps ===
20 20  
21 21  
22 22  * Create account in ThingsSpeak and creat channel.
72 +
23 23  * Download script from dragino site and move it to properly directory
24 24  
25 25  (% class="box infomessage" %)
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71 71  
72 72  * Reboot device.
73 73  
124 +=== 1.2.3  Monitor Public IP ===
74 74  
75 75  
76 -== 1.3  Monitor Public IP ==
77 -
78 -
79 79  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
80 80  
81 81  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
82 82  
83 83  
84 -[[image:image-20220531145559-2.png]]
132 +[[image:image-20220531145559-2.png||height="658" width="1233"]]
85 85  
86 86  Find Public IP
87 87  
88 88  
89 -= 2.  Remote Access =
137 +== 1.3  Remote Access via Remote.it. ==
90 90  
91 -== 2.1  Remote Access via Remote.it. ==
92 92  
93 -
94 94  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
95 95  
96 96  
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97 97  (% style="color:red" %)**Important Notice:**
98 98  
99 99  * Remote.it access will give full control of your device to remote support.
146 +
100 100  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
148 +
101 101  * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
150 +
102 102  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
103 103  
104 104  (% style="color:blue" %)**1. Install the Remote.it software**
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122 122  **fd173d1d-faed-493e-a868-c511a38aba45**
123 123  )))
124 124  
125 -[[image:image-20220725113010-1.png||height="455" width="899"]]
174 +[[image:image-20230607085305-1.png||height="555" width="993"]]
126 126  
127 127  
128 128  
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134 134  [[image:image-20220725115720-2.png||height="658" width="900"]]
135 135  
136 136  
137 -=== 2.1.1  How to save the registered remote after the gateway's firmware update. ===
186 +=== 1.3.1  How to save the registered remote after the gateway's firmware update. ===
138 138  
139 139  
140 140  Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
... ... @@ -167,10 +167,10 @@
167 167  [[image:image-20221112162547-3.png]]
168 168  
169 169  
170 -=== 2.1.2  How to register hp0d with Remote.it ===
219 +=== 1.3.2  How to register hp0d with Remote.it ===
171 171  
172 172  
173 -**Prerequisites:**
222 +(% style="color:blue" %)**Prerequisites:**
174 174  
175 175  Users must have an account and APP for remote.it
176 176  
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207 207  [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
208 208  
209 209  
210 -=== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ===
259 +=== 1.3.3 How to register the gateway with Remote.it via SSH Access for Linux console ===
211 211  
212 212  
213 -**Prerequisites:**
262 +(% style="color:blue" %)**Prerequisites:**
214 214  
215 215  Users must have an account and APP for remote.it
216 216  
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249 249  [[image:image-20230320112057-6.png||height="603" width="1135"]]
250 250  
251 251  
252 -=== 2.1.4  Trouble Shooting ===
301 +=== 1.3.4  Trouble Shooting ===
253 253  
254 254  
255 255  ==== **1. What should users do when gateway Remote.it installation fails** ====
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272 272  (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
273 273  
274 274  
275 -== 2.2  RSSH Introduction ==
324 +== 1.4  RSSH Introduction ==
276 276  
277 277  
278 278  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
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282 282  (% class="box warningmessage" %)
283 283  (((
284 284  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
285 -This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
334 +This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
335 +
336 +If user want to access himself, he need to set up the RSSH server himself.
286 286  )))
287 287  
288 288  
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296 296  * LIG16
297 297  * MS14 series if installed with the same firmware.
298 298  
350 +=== 1.4.1  End User Guide to use SSH access ===
299 299  
300 300  
301 -=== 2.2.1  End User Guide to use SSH access ===
302 -
303 -
304 304  Go to this the Reverse SSH page as below:
305 305  
355 +[[image:image-20231107200442-2.png||height="684" width="973"]]
306 306  
307 -[[image:image-20220531150151-3.png]]
308 308  
309 309  Get the RSSH configure page
310 310  
360 +[[image:image-20220531152815-14.png]]
311 311  
312 -
313 -[[image:image-20220531150338-4.png]]
314 -
315 315  Connection OK.
316 316  
364 +* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
365 +* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
366 +* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
367 +* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
368 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
317 317  
318 -* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
319 -* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
320 -* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
321 -* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
322 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
323 -
324 324  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
325 325  
326 326  
327 -=== 2.2.2  Set Up RSSH Server ===
373 +=== 1.4.2  Set Up RSSH Server ===
328 328  
329 329  
330 330  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
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526 526  
527 527  [[image:image-20220531153219-17.png]]
528 528  
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