Last modified by Kilight Cao on 2025/01/14 10:25
<
From version < 72.2 >
edited by Xiaoling
on 2023/04/11 16:05
To version < 82.1 >
edited by Kilight Cao
on 2024/12/16 16:07
>
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
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5 5  
6 6  
7 7  
8 -= 1.  Monitor Gateway =
8 += 1.  Dragino Platform Monitor =
9 9  
10 -== 1.1  Introduction ==
10 +== 1.1  Monitor Gateway ==
11 11  
12 12  
13 +Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 +
15 +
16 +=== Step 1. Create an account ===
17 +
18 +Contact: **support@dragino.cc**
19 +
20 +We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 +
22 +
23 +=== Step 2. Import Dashboard ===
24 +
25 +Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 +
27 +where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 +
29 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 +
31 +Once the download is complete we need to import the dashboard into our gateway management account:
32 +
33 +Firstly, we need to open the dashboard module,
34 +
35 +click on the "**+**" in the upper right corner, select "**import dashboard**",
36 +
37 +then we shoud drag the downloaded _dashboard file into the text box.
38 +
39 +
40 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 +
42 +
43 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 +
45 +
46 +=== Step 3. Check the dashboard. ===
47 +
48 +Check if you can see your gateway information in the dashboard
49 +
50 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 +
52 +And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 +
54 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 +
56 +
57 +
58 +
59 +== 1.2  Monitor Gateway via ThingsSpeak ==
60 +
61 +
13 13  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
14 14  
15 15  
... ... @@ -16,10 +16,11 @@
16 16  [[image:image-20220531155018-18.png]]
17 17  
18 18  
19 -== 1.2  Steps ==
68 +=== 1.2.1  Steps ===
20 20  
21 21  
22 22  * Create account in ThingsSpeak and creat channel.
72 +
23 23  * Download script from dragino site and move it to properly directory
24 24  
25 25  (% class="box infomessage" %)
... ... @@ -71,26 +71,22 @@
71 71  
72 72  * Reboot device.
73 73  
124 +=== 1.2.3  Monitor Public IP ===
74 74  
75 75  
76 -== 1.3  Monitor Public IP ==
77 -
78 -
79 79  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
80 80  
81 81  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
82 82  
83 83  
84 -[[image:image-20220531145559-2.png]]
132 +[[image:image-20220531145559-2.png||height="658" width="1233"]]
85 85  
86 86  Find Public IP
87 87  
88 88  
89 -= 2.  Remote Access =
137 +== 1.3  Remote Access via Remote.it. ==
90 90  
91 -== 2.1  Remote Access via Remote.it. ==
92 92  
93 -
94 94  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
95 95  
96 96  
... ... @@ -97,8 +97,11 @@
97 97  (% style="color:red" %)**Important Notice:**
98 98  
99 99  * Remote.it access will give full control of your device to remote support.
146 +
100 100  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
148 +
101 101  * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
150 +
102 102  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
103 103  
104 104  (% style="color:blue" %)**1. Install the Remote.it software**
... ... @@ -122,7 +122,7 @@
122 122  **fd173d1d-faed-493e-a868-c511a38aba45**
123 123  )))
124 124  
125 -[[image:image-20220725113010-1.png||height="455" width="899"]]
174 +[[image:image-20230607085305-1.png||height="555" width="993"]]
126 126  
127 127  
128 128  
... ... @@ -134,7 +134,7 @@
134 134  [[image:image-20220725115720-2.png||height="658" width="900"]]
135 135  
136 136  
137 -=== 2.1.1  How to save the registered remote after the gateway's firmware update. ===
186 +=== 1.3.1  How to save the registered remote after the gateway's firmware update. ===
138 138  
139 139  
140 140  Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
... ... @@ -167,10 +167,10 @@
167 167  [[image:image-20221112162547-3.png]]
168 168  
169 169  
170 -== 2.1.2  How to register hp0d with Remote.it ==
219 +=== 1.3.2  How to register hp0d with Remote.it ===
171 171  
172 172  
173 -**Prerequisites:**
222 +(% style="color:blue" %)**Prerequisites:**
174 174  
175 175  Users must have an account and APP for remote.it
176 176  
... ... @@ -177,7 +177,7 @@
177 177  **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
178 178  
179 179  
180 -=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
229 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
181 181  
182 182  
183 183  Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
... ... @@ -187,7 +187,7 @@
187 187  
188 188  
189 189  
190 -=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
239 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
191 191  
192 192  
193 193  [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
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194 194  
195 195  
196 196  
197 -=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ===
246 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
198 198  
199 199  
200 200  [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
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201 201  
202 202  
203 203  
204 -=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
253 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
205 205  
206 206  
207 207  [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
208 208  
209 209  
210 -== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ==
259 +=== 1.3.3 How to register the gateway with Remote.it via SSH Access for Linux console ===
211 211  
212 212  
213 -**Prerequisites:**
262 +(% style="color:blue" %)**Prerequisites:**
214 214  
215 215  Users must have an account and APP for remote.it
216 216  
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219 219  For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
220 220  
221 221  
222 -=== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
271 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
223 223  
224 224  
225 225  Then click Add "OpenWrt" and the APP will generate a command to register the device.
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227 227  [[image:image-20230320110123-4.png||height="657" width="1191"]]
228 228  
229 229  
230 -=== (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
231 231  
280 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
232 232  
282 +
233 233  [[image:image-20230320110309-5.png||height="635" width="1197"]]
234 234  
235 235  
236 -=== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ===
237 237  
238 -=== [[image:image-20230320105212-1.png||height="758" width="820"]] ===
287 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
239 239  
240 240  
241 -=== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
290 +(% class="wikigeneratedid" id="H" %)
291 +[[image:image-20230320105212-1.png||height="758" width="820"]]
242 242  
243 243  
294 +
295 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
296 +
297 +
244 244  [[image:image-20230320112057-6.png||height="603" width="1135"]]
245 245  
246 246  
247 -== 2.1.4  Trouble Shooting ==
301 +=== 1.3.4  Trouble Shooting ===
248 248  
249 249  
250 -=== **1. What should users do when gateway Remote.it installation fails** ===
304 +==== **1. What should users do when gateway Remote.it installation fails** ====
251 251  
252 252  
253 253  [[image:image-20220907162028-4.png||height="564" width="1148"]]
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267 267  (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
268 268  
269 269  
324 +== 1.4  RSSH Introduction ==
270 270  
271 -= 2.2  RSSH Introduction =
272 272  
273 -
274 274  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
275 275  
276 276  (% style="color:red" %)**Important Notice:**
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278 278  (% class="box warningmessage" %)
279 279  (((
280 280  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
281 -This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
334 +This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
335 +
336 +If user want to access himself, he need to set up the RSSH server himself.
282 282  )))
283 283  
284 284  
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292 292  * LIG16
293 293  * MS14 series if installed with the same firmware.
294 294  
295 -=== 2.2.1  End User Guide to use SSH access ===
350 +=== 1.4.1  End User Guide to use SSH access ===
296 296  
297 297  
298 298  Go to this the Reverse SSH page as below:
299 299  
355 +[[image:image-20231107200442-2.png||height="684" width="973"]]
300 300  
301 -[[image:image-20220531150151-3.png]]
302 302  
303 303  Get the RSSH configure page
304 304  
360 +[[image:image-20220531152815-14.png]]
305 305  
306 -
307 -[[image:image-20220531150338-4.png]]
308 -
309 309  Connection OK.
310 310  
364 +* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
365 +* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
366 +* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
367 +* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
368 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
311 311  
312 -* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
313 -* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
314 -* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
315 -* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
316 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
317 -
318 318  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
319 319  
320 320  
373 +=== 1.4.2  Set Up RSSH Server ===
321 321  
322 -=== 2.2.2  Set Up RSSH Server ===
323 323  
324 -
325 325  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
326 326  
327 327  
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