Last modified by Kilight Cao on 2025/01/14 10:25
<
From version < 51.1 >
edited by Edwin Chen
on 2022/08/23 11:27
To version < 80.1 >
edited by Kilight Cao
on 2024/12/16 15:58
>
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1 -XWiki.Edwin
1 +XWiki.Kilight
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5 5  
6 6  
7 7  
8 -= **1.  Monitor Gateway** =
8 += 1.  Monitor Gateway =
9 9  
10 -== **1.1  Introduction** ==
10 +== 1.1  Monitor Gateway ==
11 11  
12 12  
13 +Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 +
15 +
16 +=== Step 1. Create an account ===
17 +
18 +Contact: **support@dragino.cc**
19 +
20 +We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 +
22 +
23 +=== Step 2. Import Dashboard ===
24 +
25 +Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 +
27 +where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 +
29 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 +
31 +Once the download is complete we need to import the dashboard into our gateway management account:
32 +
33 +Firstly, we need to open the dashboard module,
34 +
35 +click on the "**+**" in the upper right corner, select "**import dashboard**",
36 +
37 +then we shoud drag the downloaded _dashboard file into the text box.
38 +
39 +
40 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 +
42 +
43 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 +
45 +
46 +=== Step 3. Check the dashboard. ===
47 +
48 +Check if you can see your gateway information in the dashboard
49 +
50 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 +
52 +And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 +
54 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 +
56 +
57 +
58 +
59 +== 1.2  Monitor Gateway via ThingsSpeak ==
60 +
61 +
13 13  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
14 14  
64 +
15 15  [[image:image-20220531155018-18.png]]
16 16  
17 17  
68 +== 1.2  Steps ==
18 18  
19 -== **1.2  Steps** ==
20 20  
21 -
22 22  * Create account in ThingsSpeak and creat channel.
72 +
23 23  * Download script from dragino site and move it to properly directory
24 24  
25 25  (% class="box infomessage" %)
... ... @@ -36,6 +36,7 @@
36 36  )))
37 37  
38 38  
89 +
39 39  * change the script monitor_gateway.sh with properly users setting:
40 40  
41 41  (% class="box infomessage" %)
... ... @@ -47,6 +47,7 @@
47 47  )))
48 48  
49 49  
101 +
50 50  * run (% style="color:blue" %)**/usr/bin/monitor_gateway.sh**(%%) to test if upload is good.
51 51  
52 52  * Add monitor_gateway.sh to cron work (% style="color:blue" %)**/etc/crontabs/root**(%%) to make this script runs perdiocally, below is an example to update every 20 minutes
... ... @@ -69,7 +69,7 @@
69 69  
70 70  * Reboot device.
71 71  
72 -== **1.3  Monitor Public IP** ==
124 +== 1.3  Monitor Public IP ==
73 73  
74 74  
75 75  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
... ... @@ -77,17 +77,16 @@
77 77  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
78 78  
79 79  
80 -[[image:image-20220531145559-2.png]]
132 +[[image:image-20220531145559-2.png||height="658" width="1233"]]
81 81  
82 82  Find Public IP
83 83  
84 84  
137 += 2.  Remote Access =
85 85  
86 -= **2.  Remote Access** =
139 +== 2.1  Remote Access via Remote.it. ==
87 87  
88 -== **2.1  Remote Access via Remote.it.** ==
89 89  
90 -
91 91  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
92 92  
93 93  
... ... @@ -94,9 +94,11 @@
94 94  (% style="color:red" %)**Important Notice:**
95 95  
96 96  * Remote.it access will give full control of your device to remote support.
148 +
97 97  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
98 98  
99 99  * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
152 +
100 100  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
101 101  
102 102  (% style="color:blue" %)**1. Install the Remote.it software**
... ... @@ -117,10 +117,10 @@
117 117  
118 118  (% class="box infomessage" %)
119 119  (((
120 -**57F60715-606F-510D-A3D2-739860EBDB98**
173 +**fd173d1d-faed-493e-a868-c511a38aba45**
121 121  )))
122 122  
123 -[[image:image-20220725113010-1.png||height="455" width="899"]]
176 +[[image:image-20230607085305-1.png||height="555" width="993"]]
124 124  
125 125  
126 126  
... ... @@ -132,18 +132,52 @@
132 132  [[image:image-20220725115720-2.png||height="658" width="900"]]
133 133  
134 134  
135 -=== **How to register hp0d with Remote.it** ===
188 +=== 2.1.1  How to save the registered remote after the gateway's firmware update. ===
136 136  
137 137  
138 -**Prerequisites:**
191 +Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
139 139  
193 +This issue is now corrected:
194 +
195 +
196 +
197 +==== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
198 +
199 +
200 +**~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
201 +
202 +[[image:image-20221112162644-4.png]]
203 +
204 +
205 +
206 +**2. Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
207 +
208 +[[image:image-20221112162543-2.png]]
209 +
210 +
211 +
212 +==== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
213 +
214 +
215 +
216 +**~1. Only to do: Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
217 +
218 +[[image:image-20221112162547-3.png]]
219 +
220 +
221 +=== 2.1.2  How to register hp0d with Remote.it ===
222 +
223 +
224 +(% style="color:blue" %)**Prerequisites:**
225 +
140 140  Users must have an account and APP for remote.it
141 141  
142 -[[https:~~/~~/app.remote.it>>https://app.remote.it]]
228 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
143 143  
144 144  
145 -(% style="color:blue" %)**1. Click "+" in the APP to add a device**
231 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
146 146  
233 +
147 147  Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
148 148  
149 149  
... ... @@ -150,26 +150,95 @@
150 150  [[image:image-20220815173938-1.jpeg||height="574" width="919"]]
151 151  
152 152  
153 -(% style="color:blue" %)**2.Copy the register device command**
154 154  
241 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
155 155  
243 +
156 156  [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
157 157  
158 158  
159 -(% style="color:blue" %)**3.Enter the command copied from the previous step on the HP0D Linux command line**
160 160  
248 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
249 +
250 +
161 161  [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
162 162  
163 163  
164 -(% style="color:blue" %)**4.Check whether the device is successfully registered on the Remote.it APP**
165 165  
255 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
166 166  
257 +
167 167  [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
168 168  
169 169  
170 -== **2.2  RSSH Introduction** ==
261 +=== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ===
171 171  
172 172  
264 +(% style="color:blue" %)**Prerequisites:**
265 +
266 +Users must have an account and APP for remote.it
267 +
268 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
269 +
270 +For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
271 +
272 +
273 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
274 +
275 +
276 +Then click Add "OpenWrt" and the APP will generate a command to register the device.
277 +
278 +[[image:image-20230320110123-4.png||height="657" width="1191"]]
279 +
280 +
281 +
282 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
283 +
284 +
285 +[[image:image-20230320110309-5.png||height="635" width="1197"]]
286 +
287 +
288 +
289 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
290 +
291 +
292 +(% class="wikigeneratedid" id="H" %)
293 +[[image:image-20230320105212-1.png||height="758" width="820"]]
294 +
295 +
296 +
297 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
298 +
299 +
300 +[[image:image-20230320112057-6.png||height="603" width="1135"]]
301 +
302 +
303 +=== 2.1.4  Trouble Shooting ===
304 +
305 +
306 +==== **1. What should users do when gateway Remote.it installation fails** ====
307 +
308 +
309 +[[image:image-20220907162028-4.png||height="564" width="1148"]]
310 +
311 +
312 +(% style="color:blue" %)**Step 1:  **(%%)Users can download the archive and upload it to the gateway:** [[attach:backup.tar.gz||target="_blank"]]**
313 +
314 +[[image:image-20220907161050-2.png]]
315 +
316 +
317 +
318 +(% style="color:blue" %)**Step 2:  **(%%)Back to the Remote.it screen, and click **"Install"** again.
319 +
320 +[[image:image-20220907161352-3.png]]
321 +
322 +
323 +(% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
324 +
325 +
326 +== 2.2  RSSH Introduction ==
327 +
328 +
173 173  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
174 174  
175 175  (% style="color:red" %)**Important Notice:**
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177 177  (% class="box warningmessage" %)
178 178  (((
179 179  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
180 -This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
336 +This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
337 +
338 +If user want to access himself, he need to set up the RSSH server himself.
181 181  )))
182 182  
183 183  
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191 191  * LIG16
192 192  * MS14 series if installed with the same firmware.
193 193  
352 +=== 2.2.1  End User Guide to use SSH access ===
194 194  
195 -=== **2.2.1  End User Guide to use SSH access** ===
196 196  
197 -
198 198  Go to this the Reverse SSH page as below:
199 199  
357 +[[image:image-20231107200442-2.png||height="684" width="973"]]
200 200  
201 -[[image:image-20220531150151-3.png]]
202 202  
203 203  Get the RSSH configure page
204 204  
362 +[[image:image-20220531152815-14.png]]
205 205  
206 -
207 -[[image:image-20220531150338-4.png]]
208 -
209 209  Connection OK.
210 210  
366 +* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
367 +* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
368 +* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
369 +* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
370 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
211 211  
212 -* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
213 -* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
214 -* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
215 -* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
216 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
217 -
218 218  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
219 219  
220 220  
375 +=== 2.2.2  Set Up RSSH Server ===
221 221  
222 -=== **2.2.2  Set Up RSSH Server** ===
223 223  
224 -
225 225  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
226 226  
227 227  
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353 353  {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
354 354  
355 355  
509 +=== 2.2.3  How does user get the gateway to connect to a user's private server ===
356 356  
357 -=== **2.2.3  How does user get the gateway to connect to a user's private server** ===
358 358  
359 359  
360 -
361 361  ==== (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ====
362 362  
363 363  
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