Last modified by Kilight Cao on 2025/03/28 09:44
<
From version < 48.1 >
edited by Kilight Cao
on 2022/08/15 17:39
To version < 90.1 >
edited by Kilight Cao
on 2024/12/16 17:16
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5 5  
6 6  
7 7  
8 -= **1.  Monitor Gateway** =
8 += 1.  Dragino Platform Monitor =
9 9  
10 -== **1.1  Introduction** ==
10 +== 1.1  Monitor Gateway via TE ==
11 11  
12 12  
13 +**Below list the support products and Requirements:**
14 +
15 +1. LoRaWAN Gateway model:  **[[LG308N>>doc:Main.User Manual for All Gateway models.LG308N - LoRaWAN Gateway User Manual.WebHome]]**, **[[DLOS8N>>doc:Main.User Manual for All Gateway models.DLOS8N.WebHome]]**,**[[LPS8N>>doc:Main.User Manual for All Gateway models.LPS8N - LoRaWAN Gateway User Manual.WebHome]]**,**[[LPS8v2>>doc:Main.User Manual for All Gateway models.HP0C.WebHome]]**,**[[MS48-LR>>doc:Main.User Manual for All Gateway models.MS48-LR_LoRaWAN_To_Modbus_Gateway.WebHome]]**
16 +
17 +The LG308,DLOS8N,LPS8N supports remote platform functionality ,Since firmware: **lgw~-~-v5.4.1734082928**
18 +
19 +The LPS8v2, MS48-LR supports remote platform functionality,Since software version **dragino-ui : 2024-12-15 **
20 +
21 +
22 +Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
23 +
24 +
25 +=== Step 1. Create an account ===
26 +
27 +Contact: (% style="color:blue" %)**support@dragino.cc**
28 +
29 +We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
30 +
31 +
32 +=== Step 2. Import Dashboard ===
33 +
34 +Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
35 +
36 +where to get:**[[https:~~/~~/github.com/dragino/dragino-end-node-decoder/blob/main/Gateway%20Management/>>https://github.com/dragino/dragino-end-node-decoder/blob/main/Gateway%20Management/monitor_gateway_dashboard.json]]**
37 +
38 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
39 +
40 +Once the download is complete we need to import the dashboard into our gateway management account:
41 +
42 +Firstly, we need to open the dashboard module,
43 +
44 +click on the "(% style="color:blue" %)**+**(%%)" in the upper right corner, select "(% style="color:blue" %)**import dashboard**(%%)",
45 +
46 +then we shoud drag the downloaded _dashboard file into the text box.
47 +
48 +
49 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
50 +
51 +
52 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
53 +
54 +
55 +=== Step 3. Configure gateway. ===
56 +
57 +To access the (% style="color:blue" %)**System~-~->Remote Mgmt**(%%) interface of the gateway, you can select "(% style="color:blue" %)**Enable**(%%)" and customize the owner,then click on "(% style="color:blue" %)**Save&Apply**(%%)".
58 +
59 +[[image:image-20241216161649-1.png]]
60 +
61 +
62 +Check the remote platform connection status
63 +
64 +[[image:image-20241216162640-2.png]]
65 +
66 +After the above configuration is complete, wait for 2-3 minutes, the gateway will be displayed on the dashboard
67 +
68 +
69 +=== Step 4. Check the dashboard. ===
70 +
71 +Check if you can see your gateway information in the dashboard
72 +
73 +[[image:image-20241216163331-3.png||height="578" width="1258"]]
74 +
75 +
76 +And click on your device to go to the next level to see if the gateway specific information is displayed properly
77 +
78 +
79 +**Chart function introduction:**
80 +
81 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__1.Gateway information:  __**(%%) Will show Gateway time, uptime, mac address, lorawan status, model and other gateway information
82 +
83 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__2. Line chart: __**(%%) Record free RAM, used Disk, and CPU load of the current gateway
84 +
85 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__3. Auto-Update:  __**(%%) After clicking, the gateway will be updated
86 +
87 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__4. Refresh: __**(%%) After clicking, the gateway will immediately update the data information on the dashboard
88 +
89 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__5. Reboot gateway: __**(%%) After clicking, the gateway will reboot.
90 +
91 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__6. Get Latest Log File: __**(%%) After clicking, the gateway records a log for 5 minutes and uploads it to the dashboard
92 +
93 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__7. Change Server Address: __**(%%) Add the lorawan server address and the gateway will be configured and modified
94 +
95 +The format is as follows:
96 +
97 +**{"action":"set_server1_address","server_address":"10.130.2.123"}**
98 +
99 +(% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__8. Download Dragino Gateway log: __**(%%) After you complete "Get Latest Log File", Click "Click me" to download gateway logs
100 +
101 +
102 +[[image:image-20241216170144-6.png||height="596" width="1258"]]
103 +
104 +
105 +[[image:image-20241216170119-5.png||height="249" width="1259"]]
106 +
107 +
108 +
109 +== 1.2  Monitor Gateway via ThingsSpeak ==
110 +
111 +
13 13  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
14 14  
114 +
15 15  [[image:image-20220531155018-18.png]]
16 16  
17 17  
118 +=== 1.2.1  Steps ===
18 18  
19 -== **1.2  Steps** ==
20 20  
21 -
22 22  * Create account in ThingsSpeak and creat channel.
122 +
23 23  * Download script from dragino site and move it to properly directory
24 24  
25 25  (% class="box infomessage" %)
... ... @@ -36,6 +36,7 @@
36 36  )))
37 37  
38 38  
139 +
39 39  * change the script monitor_gateway.sh with properly users setting:
40 40  
41 41  (% class="box infomessage" %)
... ... @@ -47,6 +47,7 @@
47 47  )))
48 48  
49 49  
151 +
50 50  * run (% style="color:blue" %)**/usr/bin/monitor_gateway.sh**(%%) to test if upload is good.
51 51  
52 52  * Add monitor_gateway.sh to cron work (% style="color:blue" %)**/etc/crontabs/root**(%%) to make this script runs perdiocally, below is an example to update every 20 minutes
... ... @@ -69,28 +69,22 @@
69 69  
70 70  * Reboot device.
71 71  
174 +=== 1.2.3  Monitor Public IP ===
72 72  
73 73  
74 -
75 -== **1.3  Monitor Public IP** ==
76 -
77 -
78 78  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
79 79  
80 80  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
81 81  
82 82  
83 -[[image:image-20220531145559-2.png]]
182 +[[image:image-20220531145559-2.png||height="658" width="1233"]]
84 84  
85 85  Find Public IP
86 86  
87 87  
187 +== 1.3  Remote Access via Remote.it. ==
88 88  
89 -= **2.  Remote Access** =
90 90  
91 -== **2.1  Remote Access via Remote.it.** ==
92 -
93 -
94 94  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
95 95  
96 96  
... ... @@ -97,13 +97,13 @@
97 97  (% style="color:red" %)**Important Notice:**
98 98  
99 99  * Remote.it access will give full control of your device to remote support.
196 +
100 100  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
101 101  
102 -* For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/&file=Dragino-Remoteit_User_Manual.pdf]].
199 +* For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
200 +
103 103  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
104 104  
105 -
106 -
107 107  (% style="color:blue" %)**1. Install the Remote.it software**
108 108  
109 109  Users can directly click** "Install"** on the Web UI to install Remote. it.
... ... @@ -122,10 +122,10 @@
122 122  
123 123  (% class="box infomessage" %)
124 124  (((
125 -**57F60715-606F-510D-A3D2-739860EBDB98**
221 +**fd173d1d-faed-493e-a868-c511a38aba45**
126 126  )))
127 127  
128 -[[image:image-20220725113010-1.png||height="455" width="899"]]
224 +[[image:image-20230607085305-1.png||height="555" width="993"]]
129 129  
130 130  
131 131  
... ... @@ -137,10 +137,147 @@
137 137  [[image:image-20220725115720-2.png||height="658" width="900"]]
138 138  
139 139  
236 +=== 1.3.1  How to save the registered remote after the gateway's firmware update. ===
140 140  
141 -== **2.2  RSSH Introduction** ==
142 142  
239 +Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
143 143  
241 +This issue is now corrected:
242 +
243 +
244 +
245 +==== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
246 +
247 +
248 +**~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
249 +
250 +[[image:image-20221112162644-4.png]]
251 +
252 +
253 +
254 +**2. Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
255 +
256 +[[image:image-20221112162543-2.png]]
257 +
258 +
259 +
260 +==== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
261 +
262 +
263 +
264 +**~1. Only to do: Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
265 +
266 +[[image:image-20221112162547-3.png]]
267 +
268 +
269 +=== 1.3.2  How to register hp0d with Remote.it ===
270 +
271 +
272 +(% style="color:blue" %)**Prerequisites:**
273 +
274 +Users must have an account and APP for remote.it
275 +
276 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
277 +
278 +
279 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
280 +
281 +
282 +Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
283 +
284 +
285 +[[image:image-20220815173938-1.jpeg||height="574" width="919"]]
286 +
287 +
288 +
289 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
290 +
291 +
292 +[[image:image-20220815173944-2.jpeg||height="556" width="923"]]
293 +
294 +
295 +
296 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
297 +
298 +
299 +[[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
300 +
301 +
302 +
303 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
304 +
305 +
306 +[[image:image-20220815173958-4.jpeg||height="580" width="964"]]
307 +
308 +
309 +=== 1.3.3 How to register the gateway with Remote.it via SSH Access for Linux console ===
310 +
311 +
312 +(% style="color:blue" %)**Prerequisites:**
313 +
314 +Users must have an account and APP for remote.it
315 +
316 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
317 +
318 +For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
319 +
320 +
321 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
322 +
323 +
324 +Then click Add "OpenWrt" and the APP will generate a command to register the device.
325 +
326 +[[image:image-20230320110123-4.png||height="657" width="1191"]]
327 +
328 +
329 +
330 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
331 +
332 +
333 +[[image:image-20230320110309-5.png||height="635" width="1197"]]
334 +
335 +
336 +
337 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
338 +
339 +
340 +(% class="wikigeneratedid" id="H" %)
341 +[[image:image-20230320105212-1.png||height="758" width="820"]]
342 +
343 +
344 +
345 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
346 +
347 +
348 +[[image:image-20230320112057-6.png||height="603" width="1135"]]
349 +
350 +
351 +=== 1.3.4  Trouble Shooting ===
352 +
353 +
354 +==== **1. What should users do when gateway Remote.it installation fails** ====
355 +
356 +
357 +[[image:image-20220907162028-4.png||height="564" width="1148"]]
358 +
359 +
360 +(% style="color:blue" %)**Step 1:  **(%%)Users can download the archive and upload it to the gateway:** [[attach:backup.tar.gz||target="_blank"]]**
361 +
362 +[[image:image-20220907161050-2.png]]
363 +
364 +
365 +
366 +(% style="color:blue" %)**Step 2:  **(%%)Back to the Remote.it screen, and click **"Install"** again.
367 +
368 +[[image:image-20220907161352-3.png]]
369 +
370 +
371 +(% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
372 +
373 +
374 +== 1.4  RSSH Introduction ==
375 +
376 +
144 144  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
145 145  
146 146  (% style="color:red" %)**Important Notice:**
... ... @@ -148,7 +148,9 @@
148 148  (% class="box warningmessage" %)
149 149  (((
150 150  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
151 -This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
384 +This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
385 +
386 +If user want to access himself, he need to set up the RSSH server himself.
152 152  )))
153 153  
154 154  
... ... @@ -162,40 +162,32 @@
162 162  * LIG16
163 163  * MS14 series if installed with the same firmware.
164 164  
400 +=== 1.4.1  End User Guide to use SSH access ===
165 165  
166 166  
167 -
168 -
169 -=== **2.2.1  End User Guide to use SSH access** ===
170 -
171 -
172 172  Go to this the Reverse SSH page as below:
173 173  
405 +[[image:image-20231107200442-2.png||height="684" width="973"]]
174 174  
175 -[[image:image-20220531150151-3.png]]
176 176  
177 177  Get the RSSH configure page
178 178  
410 +[[image:image-20220531152815-14.png]]
179 179  
180 -
181 -[[image:image-20220531150338-4.png]]
182 -
183 183  Connection OK.
184 184  
414 +* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
415 +* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
416 +* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
417 +* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
418 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
185 185  
186 -* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
187 -* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
188 -* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
189 -* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
190 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
191 -
192 192  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
193 193  
194 194  
423 +=== 1.4.2  Set Up RSSH Server ===
195 195  
196 -=== **2.2.2  Set Up RSSH Server** ===
197 197  
198 -
199 199  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
200 200  
201 201  
... ... @@ -327,11 +327,10 @@
327 327  {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
328 328  
329 329  
557 +=== 2.2.3  How does user get the gateway to connect to a user's private server ===
330 330  
331 -=== **2.2.3  How does user get the gateway to connect to a user's private server** ===
332 332  
333 333  
334 -
335 335  ==== (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ====
336 336  
337 337  
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