Last modified by Kilight Cao on 2025/01/14 10:25
<
From version < 44.10 >
edited by Xiaoling
on 2022/07/25 17:44
To version < 79.1 >
edited by Kilight Cao
on 2024/12/16 15:57
>
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1 -XWiki.Xiaoling
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5 5  
6 6  
7 7  
8 -= **1.  Monitor Gateway** =
8 += 1.  Monitor Gateway =
9 9  
10 -== **1.1  Introduction** ==
10 +== 1.1  Monitor Gateway ==
11 11  
12 12  
13 +Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
14 +
15 +
16 +== Step1.Create an account ==
17 +
18 +Contact: **support@dragino.cc**
19 +
20 +We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
21 +
22 +
23 +== Step2.Import Dashboard ==
24 +
25 +Before importing the dashboard we need to download the gateway management dashboard file from GitHub.
26 +
27 +where to get:[[https:~~/~~/github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management>>url:https://github.com/ThingsEye-io/te-platform/tree/main/Devices/Gateway/Gateway%20Management]]
28 +
29 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732848745971-712.png?rev=1.1||alt="1732848745971-712.png"]]
30 +
31 +Once the download is complete we need to import the dashboard into our gateway management account:
32 +
33 +Firstly, we need to open the dashboard module,
34 +
35 +click on the "**+**" in the upper right corner, select "**import dashboard**",
36 +
37 +then we shoud drag the downloaded _dashboard file into the text box.
38 +
39 +
40 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849072990-298.png?width=1168&height=549&rev=1.1||alt="1732849072990-298.png"]]
41 +
42 +
43 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849454521-821.png?width=1173&height=554&rev=1.1||alt="1732849454521-821.png"]]
44 +
45 +
46 +== Step3.Check the dashboard. ==
47 +
48 +Check if you can see your gateway information in the dashboard
49 +
50 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849588381-649.png?width=1173&height=533&rev=1.1||alt="1732849588381-649.png"]]
51 +
52 +And click on your device to go to the next level to see if the gateway specific information is displayed properly
53 +
54 +[[image:https://wiki.thingseye.io/xwiki/bin/download/Main/Gateway%20Management/WebHome/1732849704925-985.png?width=1174&height=625&rev=1.1||alt="1732849704925-985.png" height="627" width="1178"]]
55 +
56 +
57 +
58 +
59 +== 1.2  Monitor Gateway via ThingsSpeak ==
60 +
61 +
13 13  This introduction shows how to use a script to monitor the gateway. The video link for this instruction is: [[https:~~/~~/youtu.be/8PieIwfSF_g>>url:https://youtu.be/8PieIwfSF_g]]
14 14  
64 +
15 15  [[image:image-20220531155018-18.png]]
16 16  
17 17  
68 +== 1.2  Steps ==
18 18  
19 -== **1.2  Steps** ==
20 20  
21 -
22 22  * Create account in ThingsSpeak and creat channel.
72 +
23 23  * Download script from dragino site and move it to properly directory
24 24  
25 25  (% class="box infomessage" %)
... ... @@ -36,6 +36,7 @@
36 36  )))
37 37  
38 38  
89 +
39 39  * change the script monitor_gateway.sh with properly users setting:
40 40  
41 41  (% class="box infomessage" %)
... ... @@ -47,6 +47,7 @@
47 47  )))
48 48  
49 49  
101 +
50 50  * run (% style="color:blue" %)**/usr/bin/monitor_gateway.sh**(%%) to test if upload is good.
51 51  
52 52  * Add monitor_gateway.sh to cron work (% style="color:blue" %)**/etc/crontabs/root**(%%) to make this script runs perdiocally, below is an example to update every 20 minutes
... ... @@ -69,26 +69,24 @@
69 69  
70 70  * Reboot device.
71 71  
124 +== 1.3  Monitor Public IP ==
72 72  
73 -== **1.3  Monitor Public IP** ==
74 74  
75 -
76 76  The monitor_gateway.sh has been updated to upload the public ip of the device as well.
77 77  
78 78  User can find the public ip in field7, the chart is not able to show the complete public ip, user can check that in the export.
79 79  
80 80  
81 -[[image:image-20220531145559-2.png]]
132 +[[image:image-20220531145559-2.png||height="658" width="1233"]]
82 82  
83 83  Find Public IP
84 84  
85 85  
137 += 2.  Remote Access =
86 86  
87 -= **2.  Remote Access** =
139 +== 2.1  Remote Access via Remote.it. ==
88 88  
89 -== **2.1  Remote Access via Remote.it.** ==
90 90  
91 -
92 92  Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
93 93  
94 94  
... ... @@ -95,13 +95,13 @@
95 95  (% style="color:red" %)**Important Notice:**
96 96  
97 97  * Remote.it access will give full control of your device to remote support.
148 +
98 98  * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
99 99  
100 -* For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/&file=Dragino-Remoteit_User_Manual.pdf]].
151 +* For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
152 +
101 101  * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
102 102  
103 -
104 -
105 105  (% style="color:blue" %)**1. Install the Remote.it software**
106 106  
107 107  Users can directly click** "Install"** on the Web UI to install Remote. it.
... ... @@ -120,10 +120,10 @@
120 120  
121 121  (% class="box infomessage" %)
122 122  (((
123 -**57F60715-606F-510D-A3D2-739860EBDB98**
173 +**fd173d1d-faed-493e-a868-c511a38aba45**
124 124  )))
125 125  
126 -[[image:image-20220725113010-1.png||height="455" width="899"]]
176 +[[image:image-20230607085305-1.png||height="555" width="993"]]
127 127  
128 128  
129 129  
... ... @@ -135,10 +135,147 @@
135 135  [[image:image-20220725115720-2.png||height="658" width="900"]]
136 136  
137 137  
188 +=== 2.1.1  How to save the registered remote after the gateway's firmware update. ===
138 138  
139 -== **2.2  RSSH Introduction** ==
140 140  
191 +Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
141 141  
193 +This issue is now corrected:
194 +
195 +
196 +
197 +==== **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
198 +
199 +
200 +**~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
201 +
202 +[[image:image-20221112162644-4.png]]
203 +
204 +
205 +
206 +**2. Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
207 +
208 +[[image:image-20221112162543-2.png]]
209 +
210 +
211 +
212 +==== **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ====
213 +
214 +
215 +
216 +**~1. Only to do: Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
217 +
218 +[[image:image-20221112162547-3.png]]
219 +
220 +
221 +=== 2.1.2  How to register hp0d with Remote.it ===
222 +
223 +
224 +(% style="color:blue" %)**Prerequisites:**
225 +
226 +Users must have an account and APP for remote.it
227 +
228 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
229 +
230 +
231 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
232 +
233 +
234 +Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
235 +
236 +
237 +[[image:image-20220815173938-1.jpeg||height="574" width="919"]]
238 +
239 +
240 +
241 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
242 +
243 +
244 +[[image:image-20220815173944-2.jpeg||height="556" width="923"]]
245 +
246 +
247 +
248 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ====
249 +
250 +
251 +[[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
252 +
253 +
254 +
255 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
256 +
257 +
258 +[[image:image-20220815173958-4.jpeg||height="580" width="964"]]
259 +
260 +
261 +=== 2.1.3  How to register the gateway with Remote.it via SSH Access for Linux console ===
262 +
263 +
264 +(% style="color:blue" %)**Prerequisites:**
265 +
266 +Users must have an account and APP for remote.it
267 +
268 +**[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
269 +
270 +For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
271 +
272 +
273 +==== (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ====
274 +
275 +
276 +Then click Add "OpenWrt" and the APP will generate a command to register the device.
277 +
278 +[[image:image-20230320110123-4.png||height="657" width="1191"]]
279 +
280 +
281 +
282 +==== (% style="color:blue" %)**2.  Copy the register device command**(%%) ====
283 +
284 +
285 +[[image:image-20230320110309-5.png||height="635" width="1197"]]
286 +
287 +
288 +
289 +==== (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ====
290 +
291 +
292 +(% class="wikigeneratedid" id="H" %)
293 +[[image:image-20230320105212-1.png||height="758" width="820"]]
294 +
295 +
296 +
297 +==== (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ====
298 +
299 +
300 +[[image:image-20230320112057-6.png||height="603" width="1135"]]
301 +
302 +
303 +=== 2.1.4  Trouble Shooting ===
304 +
305 +
306 +==== **1. What should users do when gateway Remote.it installation fails** ====
307 +
308 +
309 +[[image:image-20220907162028-4.png||height="564" width="1148"]]
310 +
311 +
312 +(% style="color:blue" %)**Step 1:  **(%%)Users can download the archive and upload it to the gateway:** [[attach:backup.tar.gz||target="_blank"]]**
313 +
314 +[[image:image-20220907161050-2.png]]
315 +
316 +
317 +
318 +(% style="color:blue" %)**Step 2:  **(%%)Back to the Remote.it screen, and click **"Install"** again.
319 +
320 +[[image:image-20220907161352-3.png]]
321 +
322 +
323 +(% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
324 +
325 +
326 +== 2.2  RSSH Introduction ==
327 +
328 +
142 142  Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
143 143  
144 144  (% style="color:red" %)**Important Notice:**
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146 146  (% class="box warningmessage" %)
147 147  (((
148 148  RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
149 -This RSSH allow Dragino Support to remote access to the device, If user want to access himself, he need to set up the RSSH server himself.
336 +This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
337 +
338 +If user want to access himself, he need to set up the RSSH server himself.
150 150  )))
151 151  
152 152  
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160 160  * LIG16
161 161  * MS14 series if installed with the same firmware.
162 162  
352 +=== 2.2.1  End User Guide to use SSH access ===
163 163  
164 164  
165 -=== **2.2.1  End User Guide to use SSH access** ===
166 -
167 -
168 168  Go to this the Reverse SSH page as below:
169 169  
357 +[[image:image-20231107200442-2.png||height="684" width="973"]]
170 170  
171 -[[image:image-20220531150151-3.png]]
172 172  
173 173  Get the RSSH configure page
174 174  
362 +[[image:image-20220531152815-14.png]]
175 175  
176 -
177 -[[image:image-20220531150338-4.png]]
178 -
179 179  Connection OK.
180 180  
366 +* (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
367 +* (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
368 +* (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
369 +* (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
370 +* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
181 181  
182 -* (% style="color:#037691" %)**Login ID**(%%):  Input sshuser
183 -* (% style="color:#037691" %)**Host Address**(%%):  Input support.dragino.com
184 -* (% style="color:#037691" %)**Host Port** (%%):  Please email to support @ dragino.com to get a valid host port.
185 -* (% style="color:#037691" %)**Connect at Startup**(%%) : Choose to enable connect once the device is powered.
186 -* (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
187 -
188 -
189 189  After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
190 190  
191 191  
375 +=== 2.2.2  Set Up RSSH Server ===
192 192  
193 -=== **2.2.2  Set Up RSSH Server** ===
194 194  
195 -
196 196  Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
197 197  
198 198  
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318 318  
319 319  **1):**  sudo mkdir /home/xxxxx/.ssh; sudo touch /home/xxxxx/.ssh/authorizedkey
320 320  
503 +
321 321  **Debug:**
322 322  
323 323  {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
324 324  
325 325  
509 +=== 2.2.3  How does user get the gateway to connect to a user's private server ===
326 326  
327 -=== **2.2.3  How does user get the gateway to connect to a user's private server** ===
328 328  
329 329  
330 -
331 331  ==== (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ====
332 332  
333 333  
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