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Version 106.1 by Kilight Cao on 2025/04/28 17:11
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1 **Table of Contents:**
2
3 {{toc/}}
4
5
6
7
8 = 1.  Dragino Platform Monitor =
9
10
11 **Below list the support products and Requirements:**
12
13 1. LoRaWAN Gateway model:  **[[LG308N>>doc:Main.User Manual for All Gateway models.LG308N - LoRaWAN Gateway User Manual.WebHome]]**, **[[DLOS8N>>doc:Main.User Manual for All Gateway models.DLOS8N.WebHome]]**,**[[LPS8N>>doc:Main.User Manual for All Gateway models.LPS8N - LoRaWAN Gateway User Manual.WebHome]]**,**[[LPS8v2>>doc:Main.User Manual for All Gateway models.HP0C.WebHome]]**,**[[MS48-LR>>doc:Main.User Manual for All Gateway models.MS48-LR_LoRaWAN_To_Modbus_Gateway.WebHome]]**
14
15 The LG308,DLOS8N,LPS8N supports remote platform monitor functionality ,Since firmware: **[[lgw~~-~~-build-v5.4.1735869581>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/lgw--build-v5.4.1735869581-20250103-1003/]]**
16
17 The LPS8v2,MS48-LR supports remote platform monitor functionality,Since software version **dragino-ui : 2024-12-15 **
18
19
20 Once you have received your gateway and want to manage your gateway, you need to perform the following steps:
21
22
23 == 1.1 Create an account ==
24
25 Contact: (% style="color:blue" %)**[[support@dragino.cc>>mailto:support@dragino.cc]]**
26
27 We will create a gateway management platform for you.Once created we will give you a platform and you will need to enter a password and then your gateway management platform will be created.
28
29 Management platform entrance: **[[iot.dragino.com>>iot.dragino.com]]**
30
31 [[image:image-20250109152734-1.png||height="530" width="1331"]]
32
33 == 1.2 Configure gateway ==
34
35
36 To access the (% style="color:blue" %)**System~-~->Remote Mgmt**(%%) interface of the gateway, you can select "(% style="color:blue" %)**Enable**(%%)" and customize the owner,then click on "(% style="color:blue" %)**Save&Apply**(%%)".
37
38 ~1. Click "(% style="color:blue" %)**Enable**(%%)" ~-~-~-~-->  If this option is checked, the gateway will enable Remote Platform Monitor
39
40 2. Configure the (% style="color:blue" %)**Owner**(%%)  ~-~-~-~-->  Fill in the Owne given by the manufacturer, that's the only one.The default is: registered email
41
42 3. Click "(% style="color:blue" %)**Save&Apply**(%%)"
43
44 (% style="color:red" %)Note: If the Owner parameter is set to Dragino, the device will be registered with the Dragino account
45
46 [[image:image-20250107151805-1.png]]
47
48
49 Check the remote platform connection status
50
51 [[image:image-20241216162640-2.png]]
52
53 After the above configuration is complete, wait for 2-3 minutes, the gateway will be displayed on the dashboard
54
55
56 == 1.3 Check the dashboard. ==
57
58 Check if you can see your gateway information in the dashboard
59
60 [[image:image-20241216163331-3.png||height="578" width="1258"]]
61
62
63 And click on your device to go to the next level to see if the gateway specific information is displayed properly
64
65
66 **Chart function introduction:**
67
68 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__1.Gateway information:  __**(%%) Will show Gateway time, uptime, mac address, lorawan status, model and other gateway information
69
70 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__2. Line chart: __**(%%) Record free RAM, used Disk, and CPU load of the current gateway
71
72 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__3. Auto-Update:  __**(%%) After clicking, the gateway will be updated
73
74 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__4. Refresh: __**(%%) After clicking, the gateway will immediately update the data information and displays the current package version on the dashboard
75
76 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__5. Reboot gateway: __**(%%) After clicking, the gateway will reboot.
77
78 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__6. Get Latest Log File: __**(%%) After clicking, the gateway records a log for 5 minutes and uploads it to the dashboard
79
80 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__7. Change Server Address: __**(%%) Add the lorawan server address and the gateway will be configured and modified
81
82 The format is as follows:
83
84 **{"action":"set_server1_address","server_address":"10.130.2.123"}**
85
86 (% data-sider-select-id="31384c06-f8bc-420e-ba58-0a2d5916e600" style="color:#037691" %)**__8. Download Dragino Gateway log: __**(%%) After you complete "Get Latest Log File", Click "Click me" to download gateway logs
87
88
89 [[image:image-20241216170144-6.png||height="596" width="1258"]]
90
91
92 [[image:image-20241216170119-5.png||height="249" width="1259"]]
93
94
95
96
97 = 2.  Remote Access via Remote.it. =
98
99
100 Remote.it for remote access is available in the latest Dragino firmware for gateway. For security concern, the remote.it only available base on end user demand.
101
102
103 (% style="color:red" %)**Important Notice:**
104
105 * Remote.it access will give full control of your device to remote support.
106
107 * The Remote.it allows Dragino Support to remote access to the device, If user want to access himself, it need to sign up for an remote.it account.
108
109 * For how to use remote.it for (% style="color:blue" %)**general remote control**(%%), please see :  [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]].
110
111 * For Quick add remote.it to (% style="color:blue" %)**Dragino for remote debug**(%%), please see below:
112
113 (% style="color:blue" %)**1. Install the Remote.it software**
114
115 Users can directly click** "Install"** on the Web UI to install Remote. it.
116
117
118 [[image:image-20220725134300-1.png||height="438" width="905"]]
119
120
121
122 (% style="color:blue" %)**2. Enter the license key**
123
124 Users need to enter the license key in the box under **"2. Register"** section and click the **"Save"** button and** "Register"** button.
125
126 (% style="color:red" %)**When the user enters this license key, Dragino support will have access to your gateway.**
127
128
129 (% class="box infomessage" %)
130 (((
131 **fd173d1d-faed-493e-a868-c511a38aba45**
132 )))
133
134 [[image:image-20230607085305-1.png||height="555" width="993"]]
135
136
137
138 (% style="color:blue" %)**3. Connect and tell us your device ID or Hostname**
139
140 Users can view the device ID or Hostname of the gateway on** (% style="color:red" %)System ~-~-> System Overview(%%)** interface.Such as : dragino-1ef9ac
141
142
143 [[image:image-20220725115720-2.png||height="658" width="900"]]
144
145
146 == 2.1  How to save the registered remote after the gateway's firmware update. ==
147
148
149 Before version [[lgw~~-~~-build-v5.4.1668240318-20221112-1606>>http://repo.dragino.com/release/miscellaneous/remoteit/dragino-lgw--v5.4.1668240318-squashfs-sysupgrade.bin]], once the gateway firmware is upgraded the remote configuration is gone.
150
151 This issue is now corrected:
152
153
154
155 === **The gateway version is lower than** **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
156
157
158 **~1. upload the [[backup file>>http://repo.dragino.com/release/miscellaneous/remoteit/backup.tar.gz]] to update the configuration.**
159
160 [[image:image-20221112162644-4.png]]
161
162
163
164 **2. Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
165
166 [[image:image-20221112162543-2.png]]
167
168
169
170 === **The gateway version is greater or equal to**  **lgw~-~-build-v5.4.1668240318-20221112-1606:** ===
171
172
173
174 **~1. Only to do: Check the 'Preserver Settings' check box when you upgrade the gateway with the firmware. **
175
176 [[image:image-20221112162547-3.png]]
177
178
179 == 2.2  How to register hp0d with Remote.it ==
180
181
182 (% style="color:blue" %)**Prerequisites:**
183
184 Users must have an account and APP for remote.it
185
186 **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
187
188
189 === (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
190
191
192 Then click Add "Linux & Raspberry Pi" and the APP will generate a command to register the device.
193
194
195 [[image:image-20220815173938-1.jpeg||height="574" width="919"]]
196
197
198
199 === (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
200
201
202 [[image:image-20220815173944-2.jpeg||height="556" width="923"]]
203
204
205
206 === (% style="color:blue" %)**3.  Enter the command copied from the previous step on the HP0D Linux command line**(%%) ===
207
208
209 [[image:image-20220815173951-3.jpeg||height="424" width="1147"]]
210
211
212
213 === (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
214
215
216 [[image:image-20220815173958-4.jpeg||height="580" width="964"]]
217
218
219 == 2.3 How to register the gateway with Remote.it via SSH Access for Linux console ==
220
221
222 (% style="color:blue" %)**Prerequisites:**
223
224 Users must have an account and APP for remote.it
225
226 **[[https:~~/~~/app.remote.it>>https://app.remote.it]]**
227
228 For detailed examples, please see: **[[OpenWrt How to Connect Guide (remote.it)>>url:https://www.remote.it/getting-started/openwrt]]**
229
230
231 === (% style="color:blue" %)**1.  Click "+" in the APP to add a device**(%%) ===
232
233
234 Then click Add "OpenWrt" and the APP will generate a command to register the device.
235
236 [[image:image-20230320110123-4.png||height="657" width="1191"]]
237
238
239
240 === (% style="color:blue" %)**2.  Copy the register device command**(%%) ===
241
242
243 [[image:image-20230320110309-5.png||height="635" width="1197"]]
244
245
246
247 === (% style="color:blue" %)**3.  Enter the command copied from the previous step on the gateway Linux command line**(%%) ===
248
249
250 (% class="wikigeneratedid" id="H" %)
251 [[image:image-20230320105212-1.png||height="758" width="820"]]
252
253
254
255 === (% style="color:blue" %)**4.  Check whether the device is successfully registered on the Remote.it APP**(%%) ===
256
257
258 [[image:image-20230320112057-6.png||height="603" width="1135"]]
259
260
261 == 2.4  Trouble Shooting ==
262
263
264 === **1. What should users do when gateway Remote.it installation fails** ===
265
266
267 [[image:image-20220907162028-4.png||height="564" width="1148"]]
268
269
270 (% style="color:blue" %)**Step 1:  **(%%)Users can download the archive and upload it to the gateway:** [[attach:backup.tar.gz||target="_blank"]]**
271
272 [[image:image-20220907161050-2.png]]
273
274
275
276 (% style="color:blue" %)**Step 2:  **(%%)Back to the Remote.it screen, and click **"Install"** again.
277
278 [[image:image-20220907161352-3.png]]
279
280
281 (% style="color:blue" %)**Step 3:**(%%) Follow the [[Remoteit user instruction for Dragino Gateway>>https://www.remote.it/getting-started/dragino]] steps to reconfigure
282
283
284 = 3.  RSSH Introduction =
285
286
287 Reverse SSH for remote access is available in the latest Dragino firmware for gateway. For security concern, the RSSH only available base on end user demand.
288
289 (% style="color:red" %)**Important Notice:**
290
291 (% class="box warningmessage" %)
292 (((
293 RSSH access will give full control of your device to remote support. Please remove sensitivity info before perform this
294 This RSSH allow Dragino Support Team to remote access to customer's device. Customer is not able to remote access it via Dragino Server.
295
296 If user want to access himself, he need to set up the RSSH server himself.
297 )))
298
299
300 **Below gateway support reverse SSH access:**
301
302 * Firmware Version > lgw~-~-build-v5.4.1618196981-20210412-1111 [[Firmware Download>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
303 * LG01N, OLG01N (Note: LG01-P LG01-S doesn't support)
304 * LG02, OLG02
305 * LG308, DLOS8
306 * LPS8
307 * LIG16
308 * MS14 series if installed with the same firmware.
309
310 == 3.1  End User Guide to use SSH access ==
311
312
313 Go to this the Reverse SSH page as below:
314
315 [[image:image-20231107200442-2.png||height="684" width="973"]]
316
317
318 Get the RSSH configure page
319
320 [[image:image-20220531152815-14.png]]
321
322 Connection OK.
323
324 * (% style="color:#037691" %)**ConnectionType**(%%):  Select a type
325 * (% style="color:#037691" %)**Login ID**(%%):  Input the rssh server minimal ssh user
326 * (% style="color:#037691" %)**Host Address**(%%):  Input rssh server public IP address/domain name
327 * (% style="color:#037691" %)**Connect at Startup**(%%) :  Choose to enable connect once the device is powered.
328 * (% style="color:#037691" %)**Network Keys**(%%):  Click the Generate keys to generate the keys and download / mail it to Dragino support so Dragino can prepare the remote access to
329
330 After doing above, please download and mail the public keys to Dragino support and wait for our mail for the valid host port. Input the valid host port got from our support and click connect so we can remote access to your gateway.
331
332
333 == 3.2  Set Up RSSH Server ==
334
335
336 Advance administrator can config a SSH server to provide support their end user themselves., Steps as below
337
338
339
340 === (% style="color:blue" %)**Step 1 :  Download the SSH service code**(%%) ===
341
342
343 **1).**  git clone [[https:~~/~~/github.com/dragino/rssh-server.git>>url:https://github.com/dragino/rssh-server.git]] rssh-server
344
345 [[image:image-20220531150750-5.png]]
346
347
348 **2).**  cd rssh-server; sudo make ~-~--> to Generate the execute file：rssh_serv
349
350 [[image:image-20220531150811-6.png]]
351
352
353 **Debug** :
354
355 (((
356 (% class="box" %)
357 (((
358 if you git fail.  ~-~->  (% style="color:#037691" %)**sudo: git: command not found**(%%).
359 please install git.  ~-~->    (% style="color:#037691" %)**yum install git -y  or  apt-get install git -y**(%%).
360 if you make error 127,it** (% style="color:#037691" %)lack of gcc(%%)**.
361 please install gcc.  ~-~->  (% style="color:#037691" %)**yum install gcc**(%%).
362 )))
363 )))
364
365 [[image:image-20220531151516-7.png]]
366
367
368 (((
369 (% class="box" %)
370 (((
371 if you make a fatal error : sqlite3.h,it (% style="color:#037691" %)**lack of sqlite3**(%%).
372 please insatell sqlite3.
373 )))
374 )))
375
376 [[image:image-20220531151628-8.png]]
377
378
379 (% style="color:blue" %)**How to install Sqlit3:**
380
381 (% class="box infomessage" %)
382 (((
383 **~ Step 1:** Download the SQLit3 installation package
384 sudo wget **[[https:~~/~~/www.sqlite.org/2021/sqlite-autoconf-3350400.tar.gz>>url:https://www.sqlite.org/2021/sqlite-autoconf-3350400.tar.gz]]**
385
386 **Step 2: **tar the SQLit3 installation package
387 sudo tar -zxvf sqlite-autoconf-3350300.tar.gz
388
389 **Step 3:** Generate the makefile
390 cd sqlite-autoconf-3350300/;./configure
391
392 **Step 4:** Compile makefile
393 sudo make
394
395 **Step 5:** Install makefile
396 sudo make install
397
398 **Check:**
399 cd /usr/local/bin;ls -al  ~-~->    Check to see if there is a file for sqlite3
400 cd sqlite-autoconf-3350300/;./sqlite3 test.db        ~-~->    Test whether the sqlite3 was installed successfully
401
402 **debug:**
403 If you get the imformation that is SQLite header and source version mismatch, when you execute./sqlite3 test.db.
404 Please execute the command /sbin/ldconfig.
405 After that execute the command ./sqlite3 test.db again.
406 )))
407
408
409
410 === (% style="color:blue" %)**Step 2 :  Install and run the RSS service**(%%) ===
411
412
413 **1). ** install database for /var/rsshdb.sqlite3 and Server development port for 3721(The default is 3721)
414
415 user must enter the root account and run the following commands
416
417 (% class="box infomessage" %)
418 (((
419 **$ ./create_sqlite3_db.sh
420 $ ./rssh_serv -p  3721 2>&1 &
421 $ ps -ef | grep rssh_serv check 3721 port**
422 )))
423
424 [[image:image-20220531151958-10.png]]
425
426
427 **Debug:**
428
429 {{{ Check /var/rsshdb.sqlite3 --> ls /var/rsshdb.sqlite3
430 Check ls /var/rsshdb.sqlite3 --> sudo chmod 777 rssh_serv
431 }}}
432
433 {{{ if fail to open dpvlry or to bind to it
434 please kill rssh_serv,and run ./rssh_serv -p 3721 2>&1 & again
435 }}}
436
437
438
439 === (% style="color:blue" %)**Step 3 :  Create a minimal SSH user (reverse SSH proxy for the gateway)**(%%) ===
440
441
442 (% class="box infomessage" %)
443 (((
444 **1):**  sudo useradd XXXXX (custom user name)
445 **2):**  sudo passwd xxxxxx
446 **3):**  cp /bin/bash /bin/rbash
447 **4):**  sudo nano /etc/passwd ~-~-> Change /bin/bash to /bin/rbash
448 **5):**  sudo nano /home/xxxxx/.bashrc **empty it,and input export PATH=$HOME/bin**
449 **6):**  sudo nano /home/xxxxx/.bash_profile **empty it,and input export PATH=$HOME/bin**
450 )))
451
452 (% style="color:red" %)**Now user "XXXXX" is the user with limited permissions of the current system**
453
454
455
456 === (% style="color:blue" %)**Step 4 :  Create an authorization key file**(%%) ===
457
458
459 **1):**  sudo mkdir /home/xxxxx/.ssh; sudo touch /home/xxxxx/.ssh/authorizedkey
460
461
462 **Debug:**
463
464 {{{ check: sudo ls /home/xxxxx/.ssh/authorizedkey}}}
465
466
467 == 3.3  How does user get the gateway to connect to a user's private server ==
468
469
470
471 === (% style="color:blue" %)**Step 1 :  Come back the gateway web UI to get the gateway Public key**(%%) ===
472
473
474 **1)**  in the system ~-~-> (% style="color:#037691" %)**Remote Mgmt/span**
475
476 [[image:image-20220531152419-11.png]]
477
478
479
480 === (% style="color:blue" %)**Step 2 :  Authorization server**(%%) ===
481
482
483 Input the Gateway Publickey into user's private server "/home/XXXXX/.ssh/authorized_keys" file.
484
485 [[image:image-20220531152549-12.png]]
486
487
488
489 === (% style="color:blue" %)**Step 3 :  Connect private server**(%%) ===
490
491
492 This is same as connect Dragino Support Server but just change the server address to customize server address.
493
494 [[image:image-20220531152633-13.png]]
495
496
497
498 === (% style="color:blue" %)**Step 4 :  Check Connection**(%%) ===
499
500
501 Rssh Host connection Ok
502
503 [[image:image-20220531152815-14.png]]
504
505
506 User can use common ps | grep ssh to check it in the gateway.
507
508 [[image:image-20220531152840-15.png]]
509
510
511
512 === (% style="color:blue" %)**Step 5 :  Access the gateway from customized server**(%%) ===
513
514
515 Check what gateways link to server.
516
517 (% class="box infomessage" %)
518 (((
519 **$ ./connect-gw.sh -l**
520 )))
521
522 [[image:image-20220531153016-16.png]]
523
524
525
526 Access the gateway
527
528 (% class="box infomessage" %)
529 (((
530 **$ ./connect-gw.sh <GWID>**
531 )))
532
533 [[image:image-20220531153219-17.png]]