Wiki source code of LoRaWAN Communication Debug

Version 50.1 by Mengting Qiu on 2024/01/23 17:11

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Xiaoling 32.2 1 **~ Table of Contents:**
Xiaoling 1.1 2
3 {{toc/}}
4
5
Xiaoling 30.2 6
Mengting Qiu 50.1 7 = 1.Join process page check =
Xiaoling 1.1 8
9 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 2.1 10 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 11
12 * End node console to show the Join freuqency and DR. (If possible)
Xiaoling 37.3 13
Xiaoling 1.1 14 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
Xiaoling 37.3 15
Xiaoling 1.1 16 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
Xiaoling 37.3 17
Xiaoling 1.1 18 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
Xiaoling 37.3 19
Xiaoling 1.1 20 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
21
Xiaoling 32.14 22 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
23
Xiaoling 1.1 24 * If the device is sending join request to server?
Xiaoling 37.3 25
Xiaoling 1.1 26 * What frequency the device is sending?
27
Xiaoling 37.2 28 [[image:image-20220526164956-15.png||height="591" width="1153"]]
Xiaoling 1.1 29
30 Console Output from End device to see the transmit frequency
31
32
Xiaoling 32.16 33
Xiaoling 32.14 34 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
Xiaoling 1.1 35
36 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
Xiaoling 37.3 37
Xiaoling 1.1 38 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
39
Xiaoling 10.2 40 [[image:image-20220526163608-2.png]]
Xiaoling 1.1 41
42 Console Output from Gateway to see packets between end node and server.
43
44
Xiaoling 35.2 45
Mengting Qiu 49.1 46 (% style="color:blue" %)**3. Gateway Live data in LoRaWAN Server**
Xiaoling 1.1 47
Mengting Qiu 49.1 48 * Does the gateway real-time data contain information about Join Request? If not, check the internet connection and gateway LoRaWAN server Settings.
Xiaoling 37.3 49
Mengting Qiu 49.1 50 * Does the server send back a Join Accept for the Join Request? If not, check that the key from the device matches the key you put into the server, or try to choose a different server route for that end device.
Xiaoling 37.3 51
Xiaoling 1.1 52 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
53
Xiaoling 13.2 54 [[image:image-20220526163633-3.png]]
Xiaoling 1.1 55
Mengting Qiu 49.1 56 The Traffic for the End node in the server, use TTN as example.
Xiaoling 1.1 57
58
Xiaoling 35.2 59
Xiaoling 32.14 60 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
Xiaoling 1.1 61
62 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
63
Mengting Qiu 49.1 64 [[image:image-20240123150720-1.png||height="459" width="1182"]]
Xiaoling 1.1 65
66 The data for the end device set in server
67
Xiaoling 35.2 68
Mengting Qiu 49.1 69 [[image:image-20240123150943-2.png||height="556" width="1179"]]
Xiaoling 1.1 70
Mengting Qiu 49.1 71 Check if OTAA Keys match the keys in device.
Xiaoling 1.1 72
73
Xiaoling 2.1 74 = 2. Notice of US915/CN470/AU915 Frequency band =
Xiaoling 1.1 75
Xiaoling 32.3 76
Xiaoling 4.2 77 (((
Mengting Qiu 50.1 78 If user has problem to work with LoRaWAN server in band US915/AU915/CN470, he can check:
Xiaoling 4.2 79 )))
Xiaoling 1.1 80
Xiaoling 4.2 81 * (((
Mengting Qiu 50.1 82 What **sub-band** the server support?
Xiaoling 4.2 83 )))
84 * (((
Mengting Qiu 50.1 85 What is the **sub-band** the gateway support?
Xiaoling 4.2 86 )))
87 * (((
Mengting Qiu 50.1 88 What is the **sub-band** the end node is using?
Xiaoling 4.2 89 )))
Xiaoling 1.1 90
Xiaoling 4.2 91 (((
Xiaoling 1.1 92 All of above should match so End Node can properly Join the server and don't have packet lost.
Xiaoling 4.2 93 )))
Xiaoling 1.1 94
Xiaoling 4.2 95 (((
96
97 )))
98
99 (((
Mengting Qiu 50.1 100 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn't support.
Xiaoling 4.2 101 )))
Xiaoling 1.1 102
Xiaoling 4.2 103 (((
104
105 )))
106
107 (((
Mengting Qiu 50.1 108 Here are the frequency tables for these bands as reference:
Xiaoling 4.2 109 )))
Xiaoling 1.1 110
Xiaoling 14.2 111 [[image:image-20220526163801-6.png]]
Xiaoling 1.1 112
113 US915 Channels
114
Xiaoling 35.2 115
Xiaoling 18.2 116 [[image:image-20220526163926-7.png]]
Xiaoling 1.1 117
118 AU915 Channels
119
Xiaoling 32.3 120
Xiaoling 18.2 121 [[image:image-20220526163941-8.png]]
Xiaoling 1.1 122
Xiaoling 4.4 123 (((
Xiaoling 1.1 124 CN470 Channels
Xiaoling 32.3 125
126
Xiaoling 4.4 127 )))
Xiaoling 1.1 128
Xiaoling 4.3 129 (((
Xiaoling 1.1 130 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
Xiaoling 4.3 131 )))
Xiaoling 1.1 132
Mengting Qiu 49.1 133 [[image:image-20240123151225-3.png||height="434" width="902"]]
Xiaoling 1.1 134
Xiaoling 4.4 135 (((
Xiaoling 1.1 136 TTN FREQUENCY PLAN
Xiaoling 32.3 137
Xiaoling 37.2 138 (% style="display:none" %) (%%)
Xiaoling 4.4 139 )))
Xiaoling 1.1 140
Xiaoling 4.3 141 (((
Xiaoling 1.1 142 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
Xiaoling 4.3 143 )))
Xiaoling 1.1 144
Xiaoling 37.2 145 (% style="display:none" %) (%%)
Xiaoling 1.1 146
Mengting Qiu 49.1 147 = 3. Why I see data lost/ is not periodically uplink? Even the signal strength is good =
Xiaoling 1.1 148
Xiaoling 32.3 149
Xiaoling 1.1 150 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
151
Xiaoling 37.2 152 * (% style="color:blue" %)**End node** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
Xiaoling 1.1 153
Xiaoling 37.2 154 * (% style="color:blue" %)**Gateway** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
155
156 * (% style="color:blue" %)**LoRaWAN server**  (%%) ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
157
Xiaoling 4.3 158 (((
Xiaoling 1.1 159 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
Xiaoling 4.3 160 )))
Xiaoling 1.1 161
Xiaoling 4.3 162
163 (((
Xiaoling 1.1 164 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
Xiaoling 4.3 165 )))
Xiaoling 1.1 166
167
Xiaoling 2.1 168 = 4. Transmision on ABP Mode =
Xiaoling 1.1 169
Xiaoling 32.3 170
Xiaoling 4.3 171 (((
Xiaoling 1.1 172 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
Xiaoling 4.3 173 )))
Xiaoling 1.1 174
Xiaoling 4.3 175 (((
Xiaoling 1.1 176 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
Xiaoling 4.3 177 )))
Xiaoling 1.1 178
Xiaoling 4.3 179 (((
Xiaoling 1.1 180 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
Mengting Qiu 49.1 181
182 [[image:image-20240123161737-4.png||height="395" width="763"]]
Xiaoling 4.3 183 )))
Xiaoling 1.1 184
Mengting Qiu 49.1 185 [[image:image-20240123161853-6.png||height="599" width="771"]]
Xiaoling 1.1 186
187 Disable Frame Counter Check in ABP Mode
188
189
Xiaoling 2.1 190 = 5. Downstream Debug =
Xiaoling 1.1 191
Xiaoling 2.1 192 == 5.1 How it work ==
Xiaoling 1.1 193
Xiaoling 32.3 194
Xiaoling 1.1 195 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
196
Xiaoling 4.3 197 (((
Mengting Qiu 49.1 198 Depends on Class A or Class C, the receive windows will be a little difference.
Xiaoling 4.3 199 )))
Xiaoling 1.1 200
Xiaoling 31.2 201 [[image:image-20220531161828-1.png]]
Xiaoling 1.1 202
203 receive windows for Class A and Class C
204
Xiaoling 32.3 205
Xiaoling 1.1 206 Below are the requirement for the End Device to receive the packets.
207
208 * The End Device must open the receive windows: RX1 or RX2
Xiaoling 37.2 209
Xiaoling 1.1 210 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
Xiaoling 37.2 211
Xiaoling 1.1 212 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
Xiaoling 37.2 213
Xiaoling 1.1 214 * This packet must match the frequency of the RX1 or RX2 window.
Xiaoling 37.2 215
Xiaoling 32.3 216 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
Xiaoling 1.1 217
Mengting Qiu 49.1 218 == ==
219
Xiaoling 2.1 220 == 5.2 See Debug Info ==
Xiaoling 1.1 221
Xiaoling 32.3 222
Xiaoling 4.6 223 (((
Xiaoling 32.3 224 (% style="color:blue" %)**For LoRaWAN Server**
Xiaoling 4.6 225 )))
Xiaoling 1.1 226
Xiaoling 4.6 227 (((
Xiaoling 1.1 228 We can check if there is downlink message for this end node, use TTN for example:
Xiaoling 4.6 229 )))
Xiaoling 1.1 230
Xiaoling 4.6 231 (((
Mengting Qiu 49.1 232 Configure a downlink to the end device
Xiaoling 4.6 233 )))
Xiaoling 1.1 234
Mengting Qiu 49.1 235 [[image:image-20240123163307-7.png||height="330" width="1125"]]
Xiaoling 1.1 236
Xiaoling 4.6 237 (((
Xiaoling 1.1 238 Set a downstream in TTN and see it is sent
Xiaoling 4.6 239 )))
Xiaoling 1.1 240
241
Xiaoling 4.3 242 (((
Xiaoling 1.1 243 This downstream info will then pass to the gateway downstream list. and include the DR which is used (SF9BW125) in EU868 is DR3
Xiaoling 4.3 244 )))
Xiaoling 1.1 245
Xiaoling 22.2 246 [[image:image-20220526164650-13.png]]
Xiaoling 1.1 247
Xiaoling 4.6 248 (((
Xiaoling 1.1 249 Gateway Traffic can see this downstream info
Xiaoling 4.6 250 )))
Xiaoling 1.1 251
252
Xiaoling 32.16 253
Xiaoling 4.6 254 (((
Xiaoling 32.3 255 (% style="color:blue" %)**For LoRaWAN Gateway**
Xiaoling 4.6 256 )))
Xiaoling 1.1 257
Xiaoling 4.3 258 (((
Xiaoling 1.1 259 When the downstream packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragion Gateway, this can be checked by runinng "logread -f" in the SSH console. and see below:
Xiaoling 4.3 260 )))
Xiaoling 1.1 261
Xiaoling 22.2 262 [[image:image-20220526164734-14.png]]
Xiaoling 1.1 263
Xiaoling 4.6 264 (((
Xiaoling 1.1 265 Gateway Sent out this packet
Xiaoling 4.6 266 )))
Xiaoling 1.1 267
268
Xiaoling 32.16 269
Xiaoling 4.6 270 (((
Xiaoling 32.3 271 (% style="color:blue" %)**For End Node**
Xiaoling 4.6 272 )))
Xiaoling 1.1 273
Xiaoling 4.8 274 (((
Xiaoling 1.1 275 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
Xiaoling 4.8 276 )))
Xiaoling 1.1 277
Xiaoling 4.9 278 (((
Xiaoling 37.3 279 * (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
Xiaoling 32.4 280
Xiaoling 37.3 281 * (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
Xiaoling 32.16 282
Xiaoling 37.3 283 * (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
284
285 * (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
Xiaoling 4.9 286 )))
287
288 (((
Xiaoling 32.3 289 (% style="color:blue" %)**when the device running, we can see below info:**
Xiaoling 4.7 290 )))
Xiaoling 1.1 291
Xiaoling 4.8 292 {{{ [12502]***** UpLinkCounter= 0 *****
293 [12503]TX on freq 868500000 Hz at DR 0
294 [13992]txDone
Xiaoling 4.13 295 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
296 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
297 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
298 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
Xiaoling 1.1 299
Xiaoling 4.3 300 (((
Xiaoling 4.5 301
Xiaoling 32.16 302
303
Xiaoling 4.5 304 )))
305
Xiaoling 4.7 306 (((
Xiaoling 32.3 307 (% style="color:blue" %)**Another message:**
Xiaoling 4.7 308 )))
Xiaoling 4.5 309
Xiaoling 4.8 310 {{{ [12502]***** UpLinkCounter= 0 *****
311 [12503]TX on freq 868100000 Hz at DR 0
312 [13992]txDone
313 [15022]RX on freq 868100000 Hz at DR 0
314 [15222]rxTimeOut
315 [15987]RX on freq 869525000 Hz at DR 3
Xiaoling 4.13 316 [16185]rxDone --> We have got the downstream packet.
Xiaoling 4.8 317 Rssi= -64
318 Receive data
319 1:0012345678}}}
Xiaoling 4.5 320
Xiaoling 22.2 321
Xiaoling 32.6 322 == 5.3 If problem doesn't solve ==
Xiaoling 1.1 323
Xiaoling 32.6 324
Xiaoling 23.2 325 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 326
327 * End node console to show the transmit freuqency and DR.
Xiaoling 37.3 328
Xiaoling 1.1 329 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
Xiaoling 37.3 330
Xiaoling 1.1 331 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
Xiaoling 37.3 332
Xiaoling 1.1 333 * End Node traffic (from server UI) to shows end node activity in server.
334
Xiaoling 2.1 335 = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
Xiaoling 1.1 336
Xiaoling 32.7 337
Xiaoling 4.5 338 (((
Xiaoling 1.1 339 In LoRaWAN, the gatewat will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
Xiaoling 4.5 340 )))
Xiaoling 1.1 341
Xiaoling 4.5 342 (((
343
344 )))
345
346 (((
Xiaoling 1.1 347 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
Xiaoling 4.5 348 )))
Xiaoling 1.1 349
Xiaoling 4.7 350 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
Xiaoling 1.1 351
Xiaoling 4.5 352 (((
Xiaoling 4.6 353
354 )))
355
356 (((
Xiaoling 1.1 357 In this case, please double check the gateway frequency and the server frequency band.
Xiaoling 4.5 358 )))
Xiaoling 1.1 359
360
Xiaoling 2.1 361 = 7. Decrypt a LoRaWAN Packet =
Xiaoling 1.1 362
363
Xiaoling 32.7 364 (% style="color:blue" %)**1. LHT65 End device configure:**
Xiaoling 1.1 365
Xiaoling 32.7 366 **Change to ABP Mode:  AT+NJM=0**
Xiaoling 37.3 367
Xiaoling 32.7 368 **Change to fix frequency:  AT+CHS=904900000**
Xiaoling 37.3 369
Xiaoling 32.7 370 **Change to fix DR:  AT+DR=0**
371
Xiaoling 32.12 372
Xiaoling 29.2 373 [[image:image-20220526165525-16.png]]
Xiaoling 1.1 374
Xiaoling 29.2 375
Xiaoling 32.16 376
Xiaoling 32.7 377 (% style="color:blue" %)**2. In LG02 , configure to receive above message**
Xiaoling 1.1 378
Xiaoling 29.2 379 [[image:image-20220526165612-17.png]]
Xiaoling 1.1 380
Xiaoling 29.2 381
Xiaoling 1.1 382 In LG02 console, we can see the hex receive are:
383
Xiaoling 29.2 384 [[image:image-20220526171112-21.png]]
Xiaoling 1.1 385
Xiaoling 29.2 386
Xiaoling 32.16 387
Xiaoling 32.7 388 (% style="color:blue" %)**3. Decode the info in web**
Xiaoling 1.1 389
390 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/]]
391
392 Need these three fields:
393
394 LoRa packet hex format: 40c1190126800100024926272bf18bbb6341584e27e23245 (from LG02)
395
396 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End node Network Session Key)
397
398 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End Node App Session Key)
399
Xiaoling 32.9 400
Xiaoling 1.1 401 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111]]
402
Xiaoling 29.2 403 [[image:image-20220526171029-20.png]]
Xiaoling 1.1 404
Xiaoling 4.10 405 (((
Xiaoling 4.11 406 The FRMPayload is the device payload.
Xiaoling 4.10 407 )))
Xiaoling 1.1 408
409
Mengting Qiu 50.1 410 = 8. Why I see uplink 0x00 periodically on the LHT65 v1.8 firmware =
Xiaoling 1.1 411
Xiaoling 32.9 412
Xiaoling 1.1 413 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
414
Xiaoling 29.3 415
Xiaoling 2.1 416 = 9. Why do I see a "MIC Mismatch" error message from the server? =
Xiaoling 1.1 417
Xiaoling 32.9 418
Xiaoling 4.7 419 (((
Xiaoling 32.9 420 1)  If the user receives a "MIC Mismatch" message after registering the node on the server.
Xiaoling 4.7 421 )))
Xiaoling 1.1 422
Xiaoling 4.7 423 (((
Xiaoling 1.1 424 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
Xiaoling 4.7 425 )))
Xiaoling 1.1 426
Xiaoling 4.7 427 * (((
428 Please note the distinction between "APPKEY" and "APPSKEY".
429 )))
Xiaoling 1.1 430
Xiaoling 4.7 431 (((
Xiaoling 1.1 432 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
Xiaoling 4.7 433 )))
Xiaoling 1.1 434
Xiaoling 4.7 435 (((
Xiaoling 1.1 436 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
Xiaoling 4.7 437 )))
Xiaoling 1.1 438
Xiaoling 4.7 439 * (((
440 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
Bei Jinggeng 39.1 441 )))
Edwin Chen 5.1 442
Bei Jinggeng 39.1 443 (% class="wikigeneratedid" %)
444 3)Wrong Regional Parameters version selected
445 We generally use versions above 1.0.2
Xiaoling 32.9 446
Bei Jinggeng 39.1 447 (% class="wikigeneratedid" %)
448 [[image:image-20230322163227-1.png]]
Xiaoling 1.1 449
Bei Jinggeng 39.1 450 (% class="wikigeneratedid" %)
451 4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
452
Xiaoling 39.2 453
Xiaoling 2.1 454 = 10. Why i got the payload only with "0x00" or "AA~=~="? =
Xiaoling 1.1 455
Xiaoling 32.9 456
Edwin Chen 41.1 457 (% style="color:blue" %)**Why sensor sends 0x00?**
Edwin Chen 35.1 458
Edwin Chen 41.1 459 For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
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Edwin Chen 41.1 461 **Possible Case 1**:
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Edwin Chen 41.1 463 Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
Bei Jinggeng 40.1 464
Xiaoling 1.1 465
Edwin Chen 41.1 466 **Possible Case 2:**
Edwin Chen 33.1 467
Edwin Chen 41.1 468 For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
Bei Jinggeng 40.1 469
Edwin Chen 41.1 470
Xiaoling 37.3 471 (% style="color:blue" %)**How to solve:**
Edwin Chen 35.1 472
Bei Jinggeng 40.1 473 Solution:
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Edwin Chen 41.1 475 ~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
Bei Jinggeng 40.1 476
477 2. Data rate changed from DR3 to DR5, increasing upload byte length
478 AT+ADR=0
479 AT+DR=3
480
481 Downlink:
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483 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
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Edwin Chen 34.1 485 Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
Edwin Chen 6.1 486
Xiaoling 32.9 487
Edwin Chen 5.1 488 = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
489
Xiaoling 32.9 490
Xiaoling 29.4 491 (((
Edwin Chen 7.1 492 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
Xiaoling 29.4 493 )))
Edwin Chen 5.1 494
Xiaoling 29.4 495 (((
Edwin Chen 5.1 496 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 497 )))
Edwin Chen 5.1 498
Xiaoling 29.4 499 (((
Edwin Chen 5.1 500 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 501 )))
Edwin Chen 5.1 502
Xiaoling 29.4 503 (((
Edwin Chen 5.1 504 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 505 )))
Edwin Chen 5.1 506
Xiaoling 29.4 507 (((
Edwin Chen 5.1 508 AT+APPEUI=00 00 00 00 00 00 00 00
Xiaoling 29.4 509 )))
Edwin Chen 5.1 510
Xiaoling 29.4 511 (((
512
513 )))
Edwin Chen 5.1 514
Xiaoling 29.4 515 (((
Edwin Chen 5.1 516 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
Xiaoling 29.4 517 )))
Edwin Chen 5.1 518
Xiaoling 29.4 519 (((
Edwin Chen 5.1 520 You can rewrites the keys by running commands in AT Console
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522
Xiaoling 29.4 523 )))
Edwin Chen 5.1 524
Xiaoling 29.4 525 (((
526 **For example:**
527 )))
Edwin Chen 5.1 528
Xiaoling 29.4 529 (((
Bei Jinggeng 8.1 530 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
Xiaoling 29.4 531 )))
Edwin Chen 5.1 532
Xiaoling 29.4 533 (((
Bei Jinggeng 8.1 534 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
Xiaoling 29.4 535 )))
Bei Jinggeng 8.1 536
Xiaoling 29.4 537 (((
Bei Jinggeng 8.1 538 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
Xiaoling 29.4 539 )))
Bei Jinggeng 8.1 540
Xiaoling 29.4 541 (((
Bei Jinggeng 8.1 542 AT+APPEUI=2C 45 47 E3 24 12 23 24
Xiaoling 29.4 543 )))
Bei Jinggeng 8.1 544
Xiaoling 29.4 545 (((
Bei Jinggeng 8.1 546 (Any combination of 16 bit codes can be used)
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548
549 = 12. I set my device is LoRaWAN Class C mode, why i still see Class A after boot? =
Xiaoling 29.4 550 )))
Bei Jinggeng 8.1 551
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Edwin Chen 32.1 553 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
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Edwin Chen 37.1 556 = 13. Why it takes longer time for OTAA joined in US915/CN470/AU915 band? =
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Edwin Chen 37.1 558
Mengting Qiu 50.1 559 In US915, AU915 or CN470 frequency band, there are 8 sub-bands, totally 72 channels. and LoRaWAN server normally use only one sub-band, for example Sub-band 2 in TTN. The gateway also configured to Sub-band 2 and cover eight channels in this sub-band. If the end node transfer data in Sub-band 2, it will reach to gateway and to the LoRaWAN server. If the end node transfer packets in other sub-bands, for example sub-band 1, the packet won't arrive both gateway or LoRaWAN server.
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561
Mengting Qiu 50.1 562 In Dragino Sensors old version firmware (before early 2022), the sub-band is fixed the sub-band to 2 , but this cause a problem, the end node is hard to use in other subband and need program. So the new logic is as below:
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Mengting Qiu 50.1 564 We have improved this, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join, in this case, in this case, the end node can support LoRaWAN servers with different sub-bands. To make sure the end node will only transmit the proper sub-band after OTAA Joined successfully, the end node will:
Edwin Chen 37.1 565
566 * (((
Mengting Qiu 50.1 567 Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band.
Edwin Chen 37.1 568 )))
569 * (((
Mengting Qiu 50.1 570 Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message (TTN v2 doesn't include).
Edwin Chen 37.1 571 )))
572
Mengting Qiu 50.1 573 This change will make the activation time a little longer but make sure the device can be used in any sub-band.
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Mengting Qiu 50.1 576 Below is a photo to show why it takes longer time for OTAA Join. We can see in 72 channels mode, why it takes more time to join success. If users want to have faster OTAA Join success, he can change default CHE to the sub-band he uses.
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579 [[image:image-20221215223215-1.png||height="584" width="1280"]]
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Xiaoling 29.3 581 (% class="wikigeneratedid" %)
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