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Xiaoling 32.2 1 **~ Table of Contents:**
Xiaoling 1.1 2
3 {{toc/}}
4
5
Xiaoling 30.2 6
Xiaoling 37.2 7 = 1.(% style="display:none" %) (%%) OTAA Join Process Debug =
Xiaoling 1.1 8
Xiaoling 32.3 9
Xiaoling 1.1 10 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 2.1 11 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 12
13 * End node console to show the Join freuqency and DR. (If possible)
Xiaoling 37.3 14
Xiaoling 1.1 15 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
Xiaoling 37.3 16
Xiaoling 1.1 17 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
Xiaoling 37.3 18
Xiaoling 1.1 19 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
Xiaoling 37.3 20
Xiaoling 1.1 21 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
22
Xiaoling 32.14 23 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
24
Xiaoling 1.1 25 * If the device is sending join request to server?
Xiaoling 37.3 26
Xiaoling 1.1 27 * What frequency the device is sending?
28
Xiaoling 37.2 29 [[image:image-20220526164956-15.png||height="591" width="1153"]]
Xiaoling 1.1 30
31 Console Output from End device to see the transmit frequency
32
33
Xiaoling 32.16 34
Xiaoling 32.14 35 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
Xiaoling 1.1 36
37 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
Xiaoling 37.3 38
Xiaoling 1.1 39 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
40
Xiaoling 10.2 41 [[image:image-20220526163608-2.png]]
Xiaoling 1.1 42
43 Console Output from Gateway to see packets between end node and server.
44
45
Xiaoling 35.2 46
Xiaoling 32.14 47 (% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
Xiaoling 1.1 48
49 * If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
Xiaoling 37.3 50
Xiaoling 1.1 51 * If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
Xiaoling 37.3 52
Xiaoling 1.1 53 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
54
Xiaoling 13.2 55 [[image:image-20220526163633-3.png]]
Xiaoling 1.1 56
57 The Traffic for the End node in the server, use TTN as example
58
59
Xiaoling 35.2 60
Xiaoling 32.14 61 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
Xiaoling 1.1 62
63 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
64
Xiaoling 13.2 65 [[image:image-20220526163704-4.png]]
Xiaoling 1.1 66
67 The data for the end device set in server
68
Xiaoling 35.2 69
Xiaoling 13.2 70 [[image:image-20220526163732-5.png]]
Xiaoling 1.1 71
72 Check if OTAA Keys match the keys in device
73
74
Xiaoling 2.1 75 = 2. Notice of US915/CN470/AU915 Frequency band =
Xiaoling 1.1 76
Xiaoling 32.3 77
Xiaoling 4.2 78 (((
Xiaoling 1.1 79 If user has problem to work with lorawan server in band US915/AU915/CN470, he can check:
Xiaoling 4.2 80 )))
Xiaoling 1.1 81
Xiaoling 4.2 82 * (((
83 What **sub-band** the server support ?
84 )))
85 * (((
86 What is the **sub-band** the gateway support ?
87 )))
88 * (((
89 What is the **sub-band** the end node is using ?
90 )))
Xiaoling 1.1 91
Xiaoling 4.2 92 (((
Xiaoling 1.1 93 All of above should match so End Node can properly Join the server and don't have packet lost.
Xiaoling 4.2 94 )))
Xiaoling 1.1 95
Xiaoling 4.2 96 (((
97
98 )))
99
100 (((
Xiaoling 1.1 101 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn,t support.
Xiaoling 4.2 102 )))
Xiaoling 1.1 103
Xiaoling 4.2 104 (((
105
106 )))
107
108 (((
Xiaoling 1.1 109 Here are the freuqency tables for these bands as reference:
Xiaoling 4.2 110 )))
Xiaoling 1.1 111
Xiaoling 14.2 112 [[image:image-20220526163801-6.png]]
Xiaoling 1.1 113
114 US915 Channels
115
Xiaoling 35.2 116
Xiaoling 18.2 117 [[image:image-20220526163926-7.png]]
Xiaoling 1.1 118
119 AU915 Channels
120
Xiaoling 32.3 121
Xiaoling 18.2 122 [[image:image-20220526163941-8.png]]
Xiaoling 1.1 123
Xiaoling 4.4 124 (((
Xiaoling 1.1 125 CN470 Channels
Xiaoling 32.3 126
127
Xiaoling 4.4 128 )))
Xiaoling 1.1 129
Xiaoling 4.3 130 (((
Xiaoling 1.1 131 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
Xiaoling 4.3 132 )))
Xiaoling 1.1 133
Xiaoling 18.2 134 [[image:image-20220526164052-9.png]]
Xiaoling 1.1 135
Xiaoling 4.4 136 (((
Xiaoling 1.1 137 TTN FREQUENCY PLAN
Xiaoling 32.3 138
Xiaoling 37.2 139 (% style="display:none" %) (%%)
Xiaoling 4.4 140 )))
Xiaoling 1.1 141
Xiaoling 4.3 142 (((
Xiaoling 1.1 143 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
Xiaoling 4.3 144 )))
Xiaoling 1.1 145
Xiaoling 37.2 146 (% style="display:none" %) (%%)
Xiaoling 1.1 147
Xiaoling 2.1 148 = 3. Why i see data lost/unperiocially uplink data? Even the signal strength is good =
Xiaoling 1.1 149
Xiaoling 32.3 150
Xiaoling 1.1 151 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
152
Xiaoling 37.2 153 * (% style="color:blue" %)**End node** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
Xiaoling 1.1 154
Xiaoling 37.2 155 * (% style="color:blue" %)**Gateway** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
156
157 * (% style="color:blue" %)**LoRaWAN server**  (%%) ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
158
Xiaoling 4.3 159 (((
Xiaoling 1.1 160 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
Xiaoling 4.3 161 )))
Xiaoling 1.1 162
Xiaoling 4.3 163
164 (((
Xiaoling 1.1 165 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
Xiaoling 4.3 166 )))
Xiaoling 1.1 167
168
Xiaoling 2.1 169 = 4. Transmision on ABP Mode =
Xiaoling 1.1 170
Xiaoling 32.3 171
Xiaoling 4.3 172 (((
Xiaoling 1.1 173 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
Xiaoling 4.3 174 )))
Xiaoling 1.1 175
Xiaoling 4.3 176 (((
Xiaoling 1.1 177 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
Xiaoling 4.3 178 )))
Xiaoling 1.1 179
Xiaoling 4.3 180 (((
Xiaoling 1.1 181 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
Xiaoling 4.3 182 )))
Xiaoling 1.1 183
Xiaoling 18.2 184 [[image:image-20220526164508-10.png]]
Xiaoling 1.1 185
186 Disable Frame Counter Check in ABP Mode
187
188
Xiaoling 2.1 189 = 5. Downstream Debug =
Xiaoling 1.1 190
Xiaoling 2.1 191 == 5.1 How it work ==
Xiaoling 1.1 192
Xiaoling 32.3 193
Xiaoling 1.1 194 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
195
Xiaoling 4.3 196 (((
Xiaoling 1.1 197 Depends on Class A or Class C, the receive windows will be a little difference,
Xiaoling 4.3 198 )))
Xiaoling 1.1 199
Xiaoling 31.2 200 [[image:image-20220531161828-1.png]]
Xiaoling 1.1 201
202 receive windows for Class A and Class C
203
Xiaoling 32.3 204
Xiaoling 1.1 205 Below are the requirement for the End Device to receive the packets.
206
207 * The End Device must open the receive windows: RX1 or RX2
Xiaoling 37.2 208
Xiaoling 1.1 209 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
Xiaoling 37.2 210
Xiaoling 1.1 211 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
Xiaoling 37.2 212
Xiaoling 1.1 213 * This packet must match the frequency of the RX1 or RX2 window.
Xiaoling 37.2 214
Xiaoling 32.3 215 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
Xiaoling 1.1 216
Xiaoling 2.1 217 == 5.2 See Debug Info ==
Xiaoling 1.1 218
Xiaoling 32.3 219
Xiaoling 4.6 220 (((
Xiaoling 32.3 221 (% style="color:blue" %)**For LoRaWAN Server**
Xiaoling 4.6 222 )))
Xiaoling 1.1 223
Xiaoling 4.6 224 (((
Xiaoling 1.1 225 We can check if there is downlink message for this end node, use TTN for example:
Xiaoling 4.6 226 )))
Xiaoling 1.1 227
Xiaoling 4.6 228 (((
Xiaoling 1.1 229 Configure a downstream to the end device
Xiaoling 4.6 230 )))
Xiaoling 1.1 231
Xiaoling 22.2 232 [[image:image-20220526164623-12.png]]
Xiaoling 1.1 233
Xiaoling 4.6 234 (((
Xiaoling 1.1 235 Set a downstream in TTN and see it is sent
Xiaoling 4.6 236 )))
Xiaoling 1.1 237
238
Xiaoling 4.3 239 (((
Xiaoling 1.1 240 This downstream info will then pass to the gateway downstream list. and include the DR which is used (SF9BW125) in EU868 is DR3
Xiaoling 4.3 241 )))
Xiaoling 1.1 242
Xiaoling 22.2 243 [[image:image-20220526164650-13.png]]
Xiaoling 1.1 244
Xiaoling 4.6 245 (((
Xiaoling 1.1 246 Gateway Traffic can see this downstream info
Xiaoling 4.6 247 )))
Xiaoling 1.1 248
249
Xiaoling 32.16 250
Xiaoling 4.6 251 (((
Xiaoling 32.3 252 (% style="color:blue" %)**For LoRaWAN Gateway**
Xiaoling 4.6 253 )))
Xiaoling 1.1 254
Xiaoling 4.3 255 (((
Xiaoling 1.1 256 When the downstream packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragion Gateway, this can be checked by runinng "logread -f" in the SSH console. and see below:
Xiaoling 4.3 257 )))
Xiaoling 1.1 258
Xiaoling 22.2 259 [[image:image-20220526164734-14.png]]
Xiaoling 1.1 260
Xiaoling 4.6 261 (((
Xiaoling 1.1 262 Gateway Sent out this packet
Xiaoling 4.6 263 )))
Xiaoling 1.1 264
265
Xiaoling 32.16 266
Xiaoling 4.6 267 (((
Xiaoling 32.3 268 (% style="color:blue" %)**For End Node**
Xiaoling 4.6 269 )))
Xiaoling 1.1 270
Xiaoling 4.8 271 (((
Xiaoling 1.1 272 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
Xiaoling 4.8 273 )))
Xiaoling 1.1 274
Xiaoling 4.9 275 (((
Xiaoling 37.3 276 * (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
Xiaoling 32.4 277
Xiaoling 37.3 278 * (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
Xiaoling 32.16 279
Xiaoling 37.3 280 * (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
281
282 * (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
Xiaoling 4.9 283 )))
284
285 (((
Xiaoling 32.3 286 (% style="color:blue" %)**when the device running, we can see below info:**
Xiaoling 4.7 287 )))
Xiaoling 1.1 288
Xiaoling 4.8 289 {{{ [12502]***** UpLinkCounter= 0 *****
290 [12503]TX on freq 868500000 Hz at DR 0
291 [13992]txDone
Xiaoling 4.13 292 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
293 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
294 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
295 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
Xiaoling 1.1 296
Xiaoling 4.3 297 (((
Xiaoling 4.5 298
Xiaoling 32.16 299
300
Xiaoling 4.5 301 )))
302
Xiaoling 4.7 303 (((
Xiaoling 32.3 304 (% style="color:blue" %)**Another message:**
Xiaoling 4.7 305 )))
Xiaoling 4.5 306
Xiaoling 4.8 307 {{{ [12502]***** UpLinkCounter= 0 *****
308 [12503]TX on freq 868100000 Hz at DR 0
309 [13992]txDone
310 [15022]RX on freq 868100000 Hz at DR 0
311 [15222]rxTimeOut
312 [15987]RX on freq 869525000 Hz at DR 3
Xiaoling 4.13 313 [16185]rxDone --> We have got the downstream packet.
Xiaoling 4.8 314 Rssi= -64
315 Receive data
316 1:0012345678}}}
Xiaoling 4.5 317
Xiaoling 22.2 318
Xiaoling 32.6 319 == 5.3 If problem doesn't solve ==
Xiaoling 1.1 320
Xiaoling 32.6 321
Xiaoling 23.2 322 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 323
324 * End node console to show the transmit freuqency and DR.
Xiaoling 37.3 325
Xiaoling 1.1 326 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
Xiaoling 37.3 327
Xiaoling 1.1 328 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
Xiaoling 37.3 329
Xiaoling 1.1 330 * End Node traffic (from server UI) to shows end node activity in server.
331
Xiaoling 2.1 332 = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
Xiaoling 1.1 333
Xiaoling 32.7 334
Xiaoling 4.5 335 (((
Xiaoling 1.1 336 In LoRaWAN, the gatewat will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
Xiaoling 4.5 337 )))
Xiaoling 1.1 338
Xiaoling 4.5 339 (((
340
341 )))
342
343 (((
Xiaoling 1.1 344 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
Xiaoling 4.5 345 )))
Xiaoling 1.1 346
Xiaoling 4.7 347 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
Xiaoling 1.1 348
Xiaoling 4.5 349 (((
Xiaoling 4.6 350
351 )))
352
353 (((
Xiaoling 1.1 354 In this case, please double check the gateway frequency and the server frequency band.
Xiaoling 4.5 355 )))
Xiaoling 1.1 356
357
Xiaoling 2.1 358 = 7. Decrypt a LoRaWAN Packet =
Xiaoling 1.1 359
360
Xiaoling 32.7 361 (% style="color:blue" %)**1. LHT65 End device configure:**
Xiaoling 1.1 362
Xiaoling 32.7 363 **Change to ABP Mode:  AT+NJM=0**
Xiaoling 37.3 364
Xiaoling 32.7 365 **Change to fix frequency:  AT+CHS=904900000**
Xiaoling 37.3 366
Xiaoling 32.7 367 **Change to fix DR:  AT+DR=0**
368
Xiaoling 32.12 369
Xiaoling 29.2 370 [[image:image-20220526165525-16.png]]
Xiaoling 1.1 371
Xiaoling 29.2 372
Xiaoling 32.16 373
Xiaoling 32.7 374 (% style="color:blue" %)**2. In LG02 , configure to receive above message**
Xiaoling 1.1 375
Xiaoling 29.2 376 [[image:image-20220526165612-17.png]]
Xiaoling 1.1 377
Xiaoling 29.2 378
Xiaoling 1.1 379 In LG02 console, we can see the hex receive are:
380
Xiaoling 29.2 381 [[image:image-20220526171112-21.png]]
Xiaoling 1.1 382
Xiaoling 29.2 383
Xiaoling 32.16 384
Xiaoling 32.7 385 (% style="color:blue" %)**3. Decode the info in web**
Xiaoling 1.1 386
387 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/]]
388
389 Need these three fields:
390
391 LoRa packet hex format: 40c1190126800100024926272bf18bbb6341584e27e23245 (from LG02)
392
393 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End node Network Session Key)
394
395 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End Node App Session Key)
396
Xiaoling 32.9 397
Xiaoling 1.1 398 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111]]
399
Xiaoling 29.2 400 [[image:image-20220526171029-20.png]]
Xiaoling 1.1 401
Xiaoling 4.10 402 (((
Xiaoling 4.11 403 The FRMPayload is the device payload.
Xiaoling 4.10 404 )))
Xiaoling 1.1 405
406
Xiaoling 2.1 407 = 8. Why i see uplink 0x00 periodcally on the LHT65 v1.8 firmware =
Xiaoling 1.1 408
Xiaoling 32.9 409
Xiaoling 1.1 410 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
411
Xiaoling 29.3 412
Xiaoling 2.1 413 = 9. Why do I see a "MIC Mismatch" error message from the server? =
Xiaoling 1.1 414
Xiaoling 32.9 415
Xiaoling 4.7 416 (((
Xiaoling 32.9 417 1)  If the user receives a "MIC Mismatch" message after registering the node on the server.
Xiaoling 4.7 418 )))
Xiaoling 1.1 419
Xiaoling 4.7 420 (((
Xiaoling 1.1 421 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
Xiaoling 4.7 422 )))
Xiaoling 1.1 423
Xiaoling 4.7 424 * (((
425 Please note the distinction between "APPKEY" and "APPSKEY".
426 )))
Xiaoling 1.1 427
Xiaoling 4.7 428 (((
Xiaoling 1.1 429 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
Xiaoling 4.7 430 )))
Xiaoling 1.1 431
Xiaoling 4.7 432 (((
Xiaoling 1.1 433 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
Xiaoling 4.7 434 )))
Xiaoling 1.1 435
Xiaoling 4.7 436 * (((
437 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
Bei Jinggeng 39.1 438 )))
Edwin Chen 5.1 439
Bei Jinggeng 39.1 440 (% class="wikigeneratedid" %)
441 3)Wrong Regional Parameters version selected
442 We generally use versions above 1.0.2
Xiaoling 32.9 443
Bei Jinggeng 39.1 444 (% class="wikigeneratedid" %)
445 [[image:image-20230322163227-1.png]]
Xiaoling 1.1 446
Bei Jinggeng 39.1 447 (% class="wikigeneratedid" %)
448 4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
449
Xiaoling 39.2 450
Xiaoling 2.1 451 = 10. Why i got the payload only with "0x00" or "AA~=~="? =
Xiaoling 1.1 452
Xiaoling 32.9 453
Edwin Chen 41.1 454 (% style="color:blue" %)**Why sensor sends 0x00?**
Edwin Chen 35.1 455
Edwin Chen 41.1 456 For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
Xiaoling 1.1 457
Edwin Chen 41.1 458 **Possible Case 1**:
Xiaoling 1.1 459
Edwin Chen 41.1 460 Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
Bei Jinggeng 40.1 461
Xiaoling 1.1 462
Edwin Chen 41.1 463 **Possible Case 2:**
Edwin Chen 33.1 464
Edwin Chen 41.1 465 For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
Bei Jinggeng 40.1 466
Edwin Chen 41.1 467
Xiaoling 37.3 468 (% style="color:blue" %)**How to solve:**
Edwin Chen 35.1 469
Bei Jinggeng 40.1 470 Solution:
Edwin Chen 35.1 471
Edwin Chen 41.1 472 ~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
Bei Jinggeng 40.1 473
474 2. Data rate changed from DR3 to DR5, increasing upload byte length
475 AT+ADR=0
476 AT+DR=3
477
478 Downlink:
479
480 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
481
Edwin Chen 34.1 482 Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
Edwin Chen 6.1 483
Xiaoling 32.9 484
Edwin Chen 5.1 485 = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
486
Xiaoling 32.9 487
Xiaoling 29.4 488 (((
Edwin Chen 7.1 489 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
Xiaoling 29.4 490 )))
Edwin Chen 5.1 491
Xiaoling 29.4 492 (((
Edwin Chen 5.1 493 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 494 )))
Edwin Chen 5.1 495
Xiaoling 29.4 496 (((
Edwin Chen 5.1 497 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 498 )))
Edwin Chen 5.1 499
Xiaoling 29.4 500 (((
Edwin Chen 5.1 501 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 502 )))
Edwin Chen 5.1 503
Xiaoling 29.4 504 (((
Edwin Chen 5.1 505 AT+APPEUI=00 00 00 00 00 00 00 00
Xiaoling 29.4 506 )))
Edwin Chen 5.1 507
Xiaoling 29.4 508 (((
509
510 )))
Edwin Chen 5.1 511
Xiaoling 29.4 512 (((
Edwin Chen 5.1 513 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
Xiaoling 29.4 514 )))
Edwin Chen 5.1 515
Xiaoling 29.4 516 (((
Edwin Chen 5.1 517 You can rewrites the keys by running commands in AT Console
Xiaoling 32.9 518
519
Xiaoling 29.4 520 )))
Edwin Chen 5.1 521
Xiaoling 29.4 522 (((
523 **For example:**
524 )))
Edwin Chen 5.1 525
Xiaoling 29.4 526 (((
Bei Jinggeng 8.1 527 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
Xiaoling 29.4 528 )))
Edwin Chen 5.1 529
Xiaoling 29.4 530 (((
Bei Jinggeng 8.1 531 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
Xiaoling 29.4 532 )))
Bei Jinggeng 8.1 533
Xiaoling 29.4 534 (((
Bei Jinggeng 8.1 535 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
Xiaoling 29.4 536 )))
Bei Jinggeng 8.1 537
Xiaoling 29.4 538 (((
Bei Jinggeng 8.1 539 AT+APPEUI=2C 45 47 E3 24 12 23 24
Xiaoling 29.4 540 )))
Bei Jinggeng 8.1 541
Xiaoling 29.4 542 (((
Bei Jinggeng 8.1 543 (Any combination of 16 bit codes can be used)
Edwin Chen 32.1 544
545
546 = 12. I set my device is LoRaWAN Class C mode, why i still see Class A after boot? =
Xiaoling 29.4 547 )))
Bei Jinggeng 8.1 548
549
Edwin Chen 32.1 550 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
551
552
Edwin Chen 37.1 553 = 13. Why it takes longer time for OTAA joined in US915/CN470/AU915 band? =
Edwin Chen 32.1 554
Edwin Chen 37.1 555
556 In US915, AU915 or CN470 frequency band, there are 8 subbands, totally 72 channels. and LoRaWAN server normally use only one sub-band, for example Subband 2 in TTN. The gateway also configured to Subband 2 and cover eight channels in this subband. If the end node transfer data in Subband 2, it will reach to gateway and to the LoRaWAN server. If the end node transfer packets in other subbands, for example subband 1, the packet won't arrive both gateway or LoRaWAN server.
557
558
559 In Dragino Sensors old version firmware (before early 2022), the subband is fixed the subband to 2 , but this cause a problem, the end node is hard to use in other subband and need program. So the new logic is as below:
560
561 We have improved this, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join, In this case, In this case, the end node can support LoRaWAN servers with different subbands. To make sure the end node will only transmit the proper sub-band after OTAA Joined successfully, the end node will:
562
563 * (((
564 Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that subband
565 )))
566 * (((
567 Use the Join successful sub-band if the server doesn't include subband info in the OTAA Join Accept message ( TTN v2 doesn't include)
568 )))
569
570 This change will make the activation time a littler longer but make sure the device can be used in any subband.
571
572
573 Below is a photo to show why it takes longer time for OTAA Join. We can see in 72 channels mode, why it takes more time to join success. If users want to have faster OTAA Join success, he can change default CHE to the subband he use.
574
575
576 [[image:image-20221215223215-1.png||height="584" width="1280"]]
577
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