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1 **~ Table of Contents:**
2
3 {{toc/}}
4
5
6
7 = 1. OTAA Join Process Debug =
8
9
10 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
11 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
12
13 * End node console to show the Join freuqency and DR. (If possible)
14 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
15 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
16 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
17 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
18
19 **~1. End Device Join Screen shot, we can check:**
20
21 * If the device is sending join request to server?
22 * What frequency the device is sending?
23
24 [[image:image-20220526164956-15.png]]
25
26 Console Output from End device to see the transmit frequency
27
28
29 **2. Gateway packet traffic in gateway web or ssh. we can check:**
30
31 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
32 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
33
34 [[image:image-20220526163608-2.png]]
35
36 Console Output from Gateway to see packets between end node and server.
37
38
39 **3. Gateway Traffic Page in LoRaWAN Server**
40
41 * If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
42 * If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
43 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
44
45 [[image:image-20220526163633-3.png]]
46
47 The Traffic for the End node in the server, use TTN as example
48
49
50 **4. Data Page in LoRaWAN server**
51
52 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
53
54 [[image:image-20220526163704-4.png]]
55
56 The data for the end device set in server
57
58 [[image:image-20220526163732-5.png]]
59
60 Check if OTAA Keys match the keys in device
61
62
63 = 2. Notice of US915/CN470/AU915 Frequency band =
64
65
66 (((
67 If user has problem to work with lorawan server in band US915/AU915/CN470, he can check:
68 )))
69
70 * (((
71 What **sub-band** the server support ?
72 )))
73 * (((
74 What is the **sub-band** the gateway support ?
75 )))
76 * (((
77 What is the **sub-band** the end node is using ?
78 )))
79
80 (((
81 All of above should match so End Node can properly Join the server and don't have packet lost.
82 )))
83
84 (((
85
86 )))
87
88 (((
89 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn,t support.
90 )))
91
92 (((
93
94 )))
95
96 (((
97 Here are the freuqency tables for these bands as reference:
98 )))
99
100 [[image:image-20220526163801-6.png]]
101
102 US915 Channels
103
104 [[image:image-20220526163926-7.png]]
105
106 AU915 Channels
107
108
109 [[image:image-20220526163941-8.png]]
110
111 (((
112 CN470 Channels
113
114
115 )))
116
117 (((
118 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
119 )))
120
121 [[image:image-20220526164052-9.png]]
122
123 (((
124 TTN FREQUENCY PLAN
125
126
127 )))
128
129 (((
130 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
131 )))
132
133
134 = 3. Why i see data lost/unperiocially uplink data? Even the signal strength is good =
135
136
137 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
138
139 * **End node** ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
140 * **Gateway** ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
141 * **LoRaWAN server** ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
142
143 (((
144 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
145 )))
146
147 (((
148
149 )))
150
151 (((
152 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
153 )))
154
155
156 = 4. Transmision on ABP Mode =
157
158
159 (((
160 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
161 )))
162
163 (((
164
165 )))
166
167 (((
168 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
169 )))
170
171 (((
172
173 )))
174
175 (((
176 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
177 )))
178
179 [[image:image-20220526164508-10.png]]
180
181 Disable Frame Counter Check in ABP Mode
182
183
184 = 5. Downstream Debug =
185
186 == 5.1 How it work ==
187
188
189 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
190
191 (((
192 Depends on Class A or Class C, the receive windows will be a little difference,
193 )))
194
195 [[image:image-20220531161828-1.png]]
196
197 receive windows for Class A and Class C
198
199
200 Below are the requirement for the End Device to receive the packets.
201
202 * The End Device must open the receive windows: RX1 or RX2
203 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
204 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
205 * This packet must match the frequency of the RX1 or RX2 window.
206 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
207
208 == 5.2 See Debug Info ==
209
210
211 (((
212 (% style="color:blue" %)**For LoRaWAN Server**
213 )))
214
215 (((
216 We can check if there is downlink message for this end node, use TTN for example:
217 )))
218
219 (((
220 Configure a downstream to the end device
221 )))
222
223 [[image:image-20220526164623-12.png]]
224
225 (((
226 Set a downstream in TTN and see it is sent
227 )))
228
229
230 (((
231 This downstream info will then pass to the gateway downstream list. and include the DR which is used (SF9BW125) in EU868 is DR3
232 )))
233
234 [[image:image-20220526164650-13.png]]
235
236 (((
237 Gateway Traffic can see this downstream info
238 )))
239
240
241 (((
242 (% style="color:blue" %)**For LoRaWAN Gateway**
243 )))
244
245 (((
246 When the downstream packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragion Gateway, this can be checked by runinng "logread -f" in the SSH console. and see below:
247 )))
248
249 [[image:image-20220526164734-14.png]]
250
251 (((
252 Gateway Sent out this packet
253 )))
254
255
256 (((
257 (% style="color:blue" %)**For End Node**
258 )))
259
260 (((
261 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
262 )))
263
264 (((
265 (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
266 (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
267 (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
268 (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
269
270
271 )))
272
273 (((
274 (% style="color:blue" %)**when the device running, we can see below info:**
275 )))
276
277 {{{ [12502]***** UpLinkCounter= 0 *****
278 [12503]TX on freq 868500000 Hz at DR 0
279 [13992]txDone
280 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
281 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
282 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
283 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
284
285 (((
286
287 )))
288
289 (((
290 (% style="color:blue" %)**Another message:**
291 )))
292
293 {{{ [12502]***** UpLinkCounter= 0 *****
294 [12503]TX on freq 868100000 Hz at DR 0
295 [13992]txDone
296 [15022]RX on freq 868100000 Hz at DR 0
297 [15222]rxTimeOut
298 [15987]RX on freq 869525000 Hz at DR 3
299 [16185]rxDone --> We have got the downstream packet.
300 Rssi= -64
301 Receive data
302 1:0012345678}}}
303
304
305 == 5.3 If problem doesn’t solve ==
306
307 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
308
309 * End node console to show the transmit freuqency and DR.
310 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
311 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
312 * End Node traffic (from server UI) to shows end node activity in server.
313
314 = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
315
316 (((
317 In LoRaWAN, the gatewat will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
318 )))
319
320 (((
321
322 )))
323
324 (((
325 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
326 )))
327
328 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
329
330 (((
331
332 )))
333
334 (((
335 In this case, please double check the gateway frequency and the server frequency band.
336 )))
337
338
339 = 7. Decrypt a LoRaWAN Packet =
340
341 ~1. LHT65 End device configure:
342
343 (% class="box infomessage" %)
344 (((
345 **Change to ABP Mode: AT+NJM=0**
346 **Change to fix frequency: AT+CHS=904900000**
347 **Change to fix DR: AT+DR=0**
348 )))
349
350 [[image:image-20220526165525-16.png]]
351
352
353 2. In LG02 , configure to receive above message
354
355 [[image:image-20220526165612-17.png]]
356
357
358 In LG02 console, we can see the hex receive are:
359
360 [[image:image-20220526171112-21.png]]
361
362
363 3. Decode the info in web
364
365 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/]]
366
367 Need these three fields:
368
369 LoRa packet hex format: 40c1190126800100024926272bf18bbb6341584e27e23245 (from LG02)
370
371 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End node Network Session Key)
372
373 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 11 (End Node App Session Key)
374
375 [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111]]
376
377 [[image:image-20220526171029-20.png]]
378
379 (((
380 The FRMPayload is the device payload.
381 )))
382
383
384 = 8. Why i see uplink 0x00 periodcally on the LHT65 v1.8 firmware =
385
386 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
387
388
389 = 9. Why do I see a "MIC Mismatch" error message from the server? =
390
391 (((
392 1)If the user receives a "MIC Mismatch" message after registering the node on the server.
393 )))
394
395 (((
396 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
397 )))
398
399 * (((
400 Please note the distinction between "APPKEY" and "APPSKEY".
401 )))
402
403 (((
404 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
405 )))
406
407 (((
408 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
409 )))
410
411 * (((
412 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
413
414
415 )))
416
417 = 10. Why i got the payload only with "0x00" or "AA~=~="? =
418
419 * If you are using US915, AU915 and AS923 frequencies.This is normal phenomenon.
420
421 (((
422 When using the frequency mentioned above, the server sometimes adjusts the rate of the node, because the node defaults to the adaptive rate.
423 )))
424
425 (((
426 When the server adjusts your node rate to 0, the maximum payload length is 11 bytes. The server sometimes sends an ADR packet to the node,and the node will reply to the server after receiving the ADR packet, but the number of payload bytes exceeds the limit,so it will send a normal uplink packet, and an additional 00 data packet.
427 )))
428
429 * (((
430 Solution: Use the decoder to filter out this 00 packet.
431 )))
432 * (((
433 Some node decoders may not have filtering function, or you need decoders of other servers and formats. Please send an email to [[david.huang@dragino.cc>>mailto:david.huang@dragino.cc]]
434
435
436 )))
437
438 = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
439
440 (((
441 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
442 )))
443
444 (((
445 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
446 )))
447
448 (((
449 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
450 )))
451
452 (((
453 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
454 )))
455
456 (((
457 AT+APPEUI=00 00 00 00 00 00 00 00
458 )))
459
460 (((
461
462 )))
463
464 (((
465 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
466 )))
467
468 (((
469 You can rewrites the keys by running commands in AT Console
470 )))
471
472 (((
473 **For example:**
474 )))
475
476 (((
477 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
478 )))
479
480 (((
481 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
482 )))
483
484 (((
485 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
486 )))
487
488 (((
489 AT+APPEUI=2C 45 47 E3 24 12 23 24
490 )))
491
492 (((
493 (Any combination of 16 bit codes can be used)
494
495
496 = 12. I set my device is LoRaWAN Class C mode, why i still see Class A after boot? =
497 )))
498
499
500 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
501
502
503
504 (% class="wikigeneratedid" %)
505
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