Wiki source code of LoRaWAN Communication Debug

Version 101.1 by Bei Jinggeng on 2025/04/29 13:57

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Xiaoling 32.2 1 **~ Table of Contents:**
Xiaoling 1.1 2
3 {{toc/}}
4
5
Xiaoling 30.2 6
Xiaoling 52.2 7 = 1. Join process page check =
Xiaoling 1.1 8
Xiaoling 52.2 9
Xiaoling 1.1 10 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 2.1 11 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 12
13 * End node console to show the Join freuqency and DR. (If possible)
Xiaoling 37.3 14
Xiaoling 1.1 15 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
Xiaoling 37.3 16
Xiaoling 1.1 17 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
Xiaoling 37.3 18
Xiaoling 1.1 19 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
Xiaoling 37.3 20
Xiaoling 1.1 21 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
22
Xiaoling 32.14 23 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
24
Xiaoling 1.1 25 * If the device is sending join request to server?
Xiaoling 37.3 26
Xiaoling 1.1 27 * What frequency the device is sending?
28
Mengting Qiu 61.1 29 [[image:image-20240129142147-2.png||height="736" width="964"]]
Xiaoling 1.1 30
Mengting Qiu 52.1 31 Console Output from End device to see the transmit frequency.
Xiaoling 1.1 32
Xiaoling 32.16 33
Xiaoling 32.14 34 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
Xiaoling 1.1 35
36 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
Xiaoling 37.3 37
Xiaoling 1.1 38 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
39
Mengting Qiu 61.1 40 [[image:image-20240129151608-6.jpeg||height="725" width="1256"]]
Xiaoling 1.1 41
42 Console Output from Gateway to see packets between end node and server.
43
44
Mengting Qiu 49.1 45 (% style="color:blue" %)**3. Gateway Live data in LoRaWAN Server**
Xiaoling 1.1 46
Mengting Qiu 49.1 47 * Does the gateway real-time data contain information about Join Request? If not, check the internet connection and gateway LoRaWAN server Settings.
Xiaoling 37.3 48
Mengting Qiu 49.1 49 * Does the server send back a Join Accept for the Join Request? If not, check that the key from the device matches the key you put into the server, or try to choose a different server route for that end device.
Xiaoling 37.3 50
Xiaoling 1.1 51 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
52
Mengting Qiu 61.1 53 [[image:image-20240129150821-5.jpeg||height="522" width="1264"]]
Xiaoling 1.1 54
Mengting Qiu 49.1 55 The Traffic for the End node in the server, use TTN as example.
Xiaoling 1.1 56
57
Xiaoling 32.14 58 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
Xiaoling 1.1 59
60 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
61
Mengting Qiu 61.1 62 [[image:image-20240129142557-3.png||height="488" width="1267"]]
Xiaoling 1.1 63
64 The data for the end device set in server
65
Xiaoling 35.2 66
Mengting Qiu 61.1 67 [[image:image-20240129142631-4.png||height="637" width="1256"]]
Xiaoling 1.1 68
Mengting Qiu 49.1 69 Check if OTAA Keys match the keys in device.
Xiaoling 1.1 70
71
Xiaoling 2.1 72 = 2. Notice of US915/CN470/AU915 Frequency band =
Xiaoling 1.1 73
Xiaoling 32.3 74
Xiaoling 4.2 75 (((
Mengting Qiu 50.1 76 If user has problem to work with LoRaWAN server in band US915/AU915/CN470, he can check:
Xiaoling 4.2 77 )))
Xiaoling 1.1 78
Xiaoling 4.2 79 * (((
Mengting Qiu 50.1 80 What **sub-band** the server support?
Xiaoling 4.2 81 )))
82 * (((
Mengting Qiu 50.1 83 What is the **sub-band** the gateway support?
Xiaoling 4.2 84 )))
85 * (((
Mengting Qiu 50.1 86 What is the **sub-band** the end node is using?
Xiaoling 4.2 87 )))
Xiaoling 1.1 88
Xiaoling 4.2 89 (((
Xiaoling 1.1 90 All of above should match so End Node can properly Join the server and don't have packet lost.
Xiaoling 4.2 91 )))
Xiaoling 1.1 92
Xiaoling 4.2 93 (((
94
95 )))
96
97 (((
Mengting Qiu 50.1 98 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn't support.
Xiaoling 4.2 99 )))
Xiaoling 1.1 100
Xiaoling 4.2 101 (((
102
103 )))
104
105 (((
Mengting Qiu 50.1 106 Here are the frequency tables for these bands as reference:
Xiaoling 4.2 107 )))
Xiaoling 1.1 108
Xiaoling 14.2 109 [[image:image-20220526163801-6.png]]
Xiaoling 1.1 110
111 US915 Channels
112
Xiaoling 35.2 113
Xiaoling 18.2 114 [[image:image-20220526163926-7.png]]
Xiaoling 1.1 115
116 AU915 Channels
117
Xiaoling 32.3 118
Xiaoling 18.2 119 [[image:image-20220526163941-8.png]]
Xiaoling 1.1 120
Xiaoling 4.4 121 (((
Xiaoling 1.1 122 CN470 Channels
Xiaoling 32.3 123
124
Xiaoling 4.4 125 )))
Xiaoling 1.1 126
Xiaoling 4.3 127 (((
Xiaoling 1.1 128 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
Xiaoling 4.3 129 )))
Xiaoling 1.1 130
Mengting Qiu 49.1 131 [[image:image-20240123151225-3.png||height="434" width="902"]]
Xiaoling 1.1 132
Xiaoling 4.4 133 (((
Xiaoling 1.1 134 TTN FREQUENCY PLAN
Xiaoling 32.3 135
Xiaoling 37.2 136 (% style="display:none" %) (%%)
Xiaoling 4.4 137 )))
Xiaoling 1.1 138
Xiaoling 4.3 139 (((
Xiaoling 1.1 140 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
Xiaoling 4.3 141 )))
Xiaoling 1.1 142
Xiaoling 37.2 143 (% style="display:none" %) (%%)
Xiaoling 1.1 144
Mengting Qiu 49.1 145 = 3. Why I see data lost/ is not periodically uplink? Even the signal strength is good =
Xiaoling 1.1 146
Xiaoling 32.3 147
Xiaoling 1.1 148 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
149
Xiaoling 37.2 150 * (% style="color:blue" %)**End node** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
Xiaoling 1.1 151
Xiaoling 37.2 152 * (% style="color:blue" %)**Gateway** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
153
154 * (% style="color:blue" %)**LoRaWAN server**  (%%) ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
155
Xiaoling 4.3 156 (((
Xiaoling 1.1 157 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
Xiaoling 4.3 158 )))
Xiaoling 1.1 159
Xiaoling 4.3 160
161 (((
Xiaoling 1.1 162 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
Xiaoling 4.3 163 )))
Xiaoling 1.1 164
165
Bei Jinggeng 99.1 166 = 4. Why i see packet lost =
Xiaoling 1.1 167
Bei Jinggeng 99.1 168 == **1. Signal problem** ==
Xiaoling 32.3 169
Bei Jinggeng 99.1 170
171 1)  (% style="color:blue" %)**ADR automatic adjustment** (%%)
172
173 Reason:
174
175 When the signal is at a critical value, the server may configure the node to adjust to a lower power DR.
176 At this time, the server is at risk of losing uplink.
177
178
179 Solution:
180
181 Users can manually fix the DR value.
182
183
184 (% style="color:red" %)
185 **Notice:**
186
187 * User need to set Adaptive Data Rate(ADR)=0 first. otherwise device will respond to server's ADR command and change the DR according to server auto-adjustment.
188
189 * Data Rate specifies Spreading Factor. The mapping varies in different frequency bands. User can check this link for detail. [[rp2-1.0.3-lorawan-regional-parameters.pdf>>https://lora-alliance.org/resource_hub/rp2-1-0-3-lorawan-regional-parameters/]]
190
191 (% style="color:blue" %)**AT Command: AT+DR**
192
193 (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:409px" %)
194 |(% style="background-color:#4f81bd; color:white; width:156px" %)**Command Example**|(% style="background-color:#4f81bd; color:white; width:147px" %)**Function**|(% style="background-color:#4f81bd; color:white; width:100px" %)**Response**
195 |(% style="width:156px" %)AT+DR=?|(% style="width:147px" %)Get the Data Rate.|(% style="width:100px" %)5(((
196 OK
197 )))
198 |(% style="width:156px" %)AT+DR=2|(% style="width:147px" %)Set the Data Rate.|(% style="width:100px" %)OK(((
199
200 )))
201
202 (% style="color:blue" %)**Downlink Command: 0x2200aaFF**
203
204 If the downlink payload=220001FF, it means setting the data rate to 1, while type code is 22 00 aa FF.
205
206 * **Example 1**: Downlink Payload: **220001FF**  ~/~/ Set AT+DR=1.
207
208 * **Example 2**: Downlink Payload: **220000FF**  ~/~/ Set AT+DR=0.
209
210 (% style="display:none" %) (%%)
211
212
213 2)  (% style="color:blue" %)**Node antenna problem**
214
215 Reason:
216
217 Node antenna is loose
218
219
220 Solution:
221
222 Please check whether the antenna interface and module interface are detached
223
224 [[image:image-20250429114526-1.png||height="429" width="303"]]
225
226
227
228 3) (% style="color:blue" %)**Gateway antenna problem**
229
230 Reason:
231 Gateway uses antenna with wrong frequency band
232
233 For example: 868-band gateway uses antenna with 915-band, which will cause the signal to be greatly reduced
234
235
236 Solution:
237
238 Please check whether the silk screen on the antenna conflicts with the frequency you set.
239
240 [[image:image-20250429115124-2.png]][[image:image-20250429115159-3.png||height="550" width="224"]]
241
242
243 4) (% style="color:blue" %)**Gateway module problem**
244
245 Reason:
246
247 Gateway uses module with wrong frequency band
248 For example: 868-band gateway uses module with 915-band, which will cause the signal to be greatly reduced
249
250
251 Solution:
252
253 Please check whether the silkscreen of the module conflicts with the frequency you set.
254
Bei Jinggeng 101.1 255 [[image:image-20250429115951-5.png||height="288" width="384"]][[image:image-20250429133640-7.png||height="284" width="378"]]
Bei Jinggeng 99.1 256
257
258 == **2. Frequency point problem** ==
259
Bei Jinggeng 101.1 260 Reason:
261
262 There are multiple frequency configurations in AS923/US915/AU915/CN470.
263
Bei Jinggeng 99.1 264 The frequency point of the gateway or server is wrong or missing.
265
266
Bei Jinggeng 101.1 267 Solution:
268
269 Users need to check whether the server or gateway configuration is missing or has an incorrect frequency.
270
271 The frequency range used in the dragino node is as follows
272
273
Bei Jinggeng 99.1 274 == **3. Frequency band problem** ==
275
Bei Jinggeng 101.1 276 Reason:
277
Bei Jinggeng 99.1 278 When there are multiple gateways, the node cannot lock the frequency band.
279
280
Bei Jinggeng 101.1 281 Solution:
Bei Jinggeng 99.1 282
Bei Jinggeng 101.1 283 (((
284 By default, the frequency bands US915, AU915, CN470 work in 72 frequencies. Many gateways are 8 channel gateways, and in this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies.
285 )))
286
287 (((
288 You can configure the end node to work in 8 channel mode by using the AT+CHE command. The 500kHz channels are always included for OTAA.
289 )))
290
291 (((
292
293 )))
294
295 (((
296 For example, in (% style="color:blue" %)**US915**(%%) band, the frequency table is as below. By default, the end node will use all channels (0~~71) for OTAA Join process. After the OTAA Join, the end node will use these all channels (0~~71) to send uplink packets.
297 )))
298
299 [[image:https://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50%20%26%20LSN50-V2%20-%20LoRaWAN%20Sensor%20Node%20User%20Manual/WebHome/image-20220627160940-13.png?rev=1.1||alt="image-20220627160940-13.png"]]
300
301
302 (((
303 When you use the TTN V3 network, the US915 frequency bands use are:
304 )))
305
306 * (((
307 903.9 - SF7BW125 to SF10BW125
308 )))
309 * (((
310 904.1 - SF7BW125 to SF10BW125
311 )))
312 * (((
313 904.3 - SF7BW125 to SF10BW125
314 )))
315 * (((
316 904.5 - SF7BW125 to SF10BW125
317 )))
318 * (((
319 904.7 - SF7BW125 to SF10BW125
320 )))
321 * (((
322 904.9 - SF7BW125 to SF10BW125
323 )))
324 * (((
325 905.1 - SF7BW125 to SF10BW125
326 )))
327 * (((
328 905.3 - SF7BW125 to SF10BW125
329 )))
330 * (((
331 904.6 - SF8BW500
332 )))
333
334 (((
335 Because the end node is now hopping in 72 frequency, it makes it difficult for the devices to Join the TTN V3 network and uplink data. To solve this issue, you can access the device via the AT commands and run:
336 )))
337
338 (((
339 (% style="color:blue" %)**AT+CHE=2**
340 )))
341
342 (((
343 (% style="color:blue" %)**ATZ**
344 )))
345
346
347 (((
348 to set the end node to work in 8 channel mode. The device will work in Channel 8-15 & 64-71 for OTAA, and channel 8-15 for Uplink.
349 )))
350
351 (((
352 The (% style="color:blue" %)**AU915**(%%) band is similar. Below are the AU915 Uplink Channels.
353
354 [[image:https://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50%20%26%20LSN50-V2%20-%20LoRaWAN%20Sensor%20Node%20User%20Manual/WebHome/image-20220627161124-14.png?rev=1.1||alt="image-20220627161124-14.png"]]
355
356
357 )))
358
Bei Jinggeng 99.1 359 = 5. Transmision on ABP Mode =
360
361
Xiaoling 4.3 362 (((
Xiaoling 1.1 363 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
Xiaoling 4.3 364 )))
Xiaoling 1.1 365
Xiaoling 4.3 366 (((
Xiaoling 1.1 367 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
Xiaoling 4.3 368 )))
Xiaoling 1.1 369
Xiaoling 4.3 370 (((
Xiaoling 1.1 371 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
Mengting Qiu 49.1 372
373 [[image:image-20240123161737-4.png||height="395" width="763"]]
Xiaoling 4.3 374 )))
Xiaoling 1.1 375
Mengting Qiu 49.1 376 [[image:image-20240123161853-6.png||height="599" width="771"]]
Xiaoling 1.1 377
378 Disable Frame Counter Check in ABP Mode
379
380
Bei Jinggeng 99.1 381 = 6. Downstream Debug =
Xiaoling 1.1 382
Bei Jinggeng 99.1 383 == 6.1 How it work ==
Xiaoling 1.1 384
Xiaoling 32.3 385
Xiaoling 1.1 386 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
387
Xiaoling 4.3 388 (((
Edwin Chen 92.1 389 Depends on Class A or Class C, the receive windows will be a little difference. The main difference between Class A and Class C:
390
391 * **Class A** : Suitable for Battery powered end node. Class A will save a lot of power but it can only receive downlink after each uplink
392 * **Class C**: End node can receive downlink immediately but have higher power consumption.
393
394
Xiaoling 4.3 395 )))
Xiaoling 1.1 396
Xiaoling 31.2 397 [[image:image-20220531161828-1.png]]
Xiaoling 1.1 398
399 receive windows for Class A and Class C
400
Xiaoling 32.3 401
Xiaoling 1.1 402 Below are the requirement for the End Device to receive the packets.
403
404 * The End Device must open the receive windows: RX1 or RX2
Xiaoling 37.2 405
Xiaoling 1.1 406 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
Xiaoling 37.2 407
Xiaoling 1.1 408 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
Xiaoling 37.2 409
Xiaoling 1.1 410 * This packet must match the frequency of the RX1 or RX2 window.
Xiaoling 37.2 411
Xiaoling 32.3 412 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
Xiaoling 1.1 413
Bei Jinggeng 99.1 414 == 6.2 See Debug Info ==
Xiaoling 1.1 415
Xiaoling 32.3 416
Xiaoling 4.6 417 (((
Xiaoling 32.3 418 (% style="color:blue" %)**For LoRaWAN Server**
Xiaoling 4.6 419 )))
Xiaoling 1.1 420
Xiaoling 4.6 421 (((
Xiaoling 1.1 422 We can check if there is downlink message for this end node, use TTN for example:
Xiaoling 4.6 423 )))
Xiaoling 1.1 424
Xiaoling 4.6 425 (((
Mengting Qiu 49.1 426 Configure a downlink to the end device
Mengting Qiu 61.1 427
428 [[image:image-20240129152412-8.png||height="486" width="1206"]]
Xiaoling 4.6 429 )))
Xiaoling 1.1 430
431
Xiaoling 4.6 432 (((
Xiaoling 1.1 433 Set a downstream in TTN and see it is sent
Xiaoling 4.6 434 )))
Xiaoling 1.1 435
Mengting Qiu 63.1 436 (% style="color:red" %)**Note: After the downlink command is successfully sent from the platform to the node, the downlink command is executed only after the platform receives the next uplink package from the node.**
Xiaoling 1.1 437
Mengting Qiu 63.1 438
Xiaoling 4.3 439 (((
Mengting Qiu 63.1 440 This downlink info will then pass to the gateway downlink list. and the DR which is used (SF7BW500) in US915 is DR5.
Xiaoling 4.3 441 )))
Xiaoling 1.1 442
Mengting Qiu 61.1 443 [[image:image-20240129152049-7.png||height="463" width="1166"]]
Xiaoling 1.1 444
Xiaoling 4.6 445 (((
Mengting Qiu 63.1 446 Gateway Traffic can see this downlink info
Xiaoling 4.6 447 )))
Xiaoling 1.1 448
449
Xiaoling 32.16 450
Xiaoling 4.6 451 (((
Xiaoling 32.3 452 (% style="color:blue" %)**For LoRaWAN Gateway**
Xiaoling 4.6 453 )))
Xiaoling 1.1 454
Xiaoling 4.3 455 (((
Mengting Qiu 63.1 456 When the downlink packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragino Gateway, this can be checked by running "logread -f" in the SSH console. and see below:
Xiaoling 4.3 457 )))
Xiaoling 1.1 458
Mengting Qiu 63.1 459 [[image:image-20240129154321-9.png]]
Xiaoling 1.1 460
Xiaoling 4.6 461 (((
Xiaoling 1.1 462 Gateway Sent out this packet
Xiaoling 4.6 463 )))
Xiaoling 1.1 464
465
Xiaoling 32.16 466
Xiaoling 4.6 467 (((
Xiaoling 32.3 468 (% style="color:blue" %)**For End Node**
Xiaoling 4.6 469 )))
Xiaoling 1.1 470
Xiaoling 4.8 471 (((
Xiaoling 1.1 472 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
Xiaoling 4.8 473 )))
Xiaoling 1.1 474
Xiaoling 4.9 475 (((
Xiaoling 37.3 476 * (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
Xiaoling 32.4 477
Xiaoling 37.3 478 * (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
Xiaoling 32.16 479
Xiaoling 37.3 480 * (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
481
482 * (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
Xiaoling 4.9 483 )))
484
485 (((
Xiaoling 32.3 486 (% style="color:blue" %)**when the device running, we can see below info:**
Xiaoling 4.7 487 )))
Xiaoling 1.1 488
Xiaoling 4.8 489 {{{ [12502]***** UpLinkCounter= 0 *****
490 [12503]TX on freq 868500000 Hz at DR 0
491 [13992]txDone
Xiaoling 4.13 492 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
493 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
494 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
495 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
Xiaoling 1.1 496
Xiaoling 4.3 497 (((
Xiaoling 4.5 498
Xiaoling 32.16 499
500
Xiaoling 4.5 501 )))
502
Xiaoling 4.7 503 (((
Xiaoling 32.3 504 (% style="color:blue" %)**Another message:**
Xiaoling 4.7 505 )))
Xiaoling 4.5 506
Xiaoling 4.8 507 {{{ [12502]***** UpLinkCounter= 0 *****
508 [12503]TX on freq 868100000 Hz at DR 0
509 [13992]txDone
510 [15022]RX on freq 868100000 Hz at DR 0
511 [15222]rxTimeOut
512 [15987]RX on freq 869525000 Hz at DR 3
Xiaoling 4.13 513 [16185]rxDone --> We have got the downstream packet.
Xiaoling 4.8 514 Rssi= -64
515 Receive data
516 1:0012345678}}}
Xiaoling 4.5 517
Xiaoling 22.2 518
Bei Jinggeng 99.1 519 == 6.3 If problem doesn't solve ==
Xiaoling 1.1 520
Xiaoling 32.6 521
Xiaoling 23.2 522 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 523
524 * End node console to show the transmit freuqency and DR.
Xiaoling 37.3 525
Xiaoling 1.1 526 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
Xiaoling 37.3 527
Xiaoling 1.1 528 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
Xiaoling 37.3 529
Xiaoling 1.1 530 * End Node traffic (from server UI) to shows end node activity in server.
531
Bei Jinggeng 99.1 532 = 7. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
Xiaoling 1.1 533
Xiaoling 32.7 534
Xiaoling 4.5 535 (((
Mengting Qiu 63.1 536 In LoRaWAN, the gateway will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
Xiaoling 4.5 537 )))
Xiaoling 1.1 538
Xiaoling 4.5 539 (((
540
541 )))
542
543 (((
Xiaoling 1.1 544 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
Xiaoling 4.5 545 )))
Xiaoling 1.1 546
Xiaoling 4.7 547 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
Xiaoling 1.1 548
Xiaoling 4.5 549 (((
Xiaoling 4.6 550
551 )))
552
553 (((
Xiaoling 1.1 554 In this case, please double check the gateway frequency and the server frequency band.
Xiaoling 4.5 555 )))
Xiaoling 1.1 556
557
Bei Jinggeng 99.1 558 = 8. Decrypt a LoRaWAN Packet =
Xiaoling 1.1 559
560
Mengting Qiu 70.1 561 (% style="color:blue" %)**1. LHT65N End device configure:**
Xiaoling 1.1 562
Xiaoling 32.7 563 **Change to ABP Mode:  AT+NJM=0**
Xiaoling 37.3 564
Mengting Qiu 70.1 565 **Change to fix frequency:  ​​​​AT+CHE=1**
Xiaoling 37.3 566
Xiaoling 32.7 567
Mengting Qiu 70.1 568 **AT+CFG(Print configuration):**
Xiaoling 32.12 569
Mengting Qiu 80.1 570 [[image:image-20240129170603-7.png||height="697" width="545"]][[image:image-20240129163741-3.png||height="694" width="565"]]
Xiaoling 1.1 571
Xiaoling 29.2 572
Xiaoling 32.16 573
Mengting Qiu 70.1 574 **Configuration: **
Xiaoling 1.1 575
Mengting Qiu 70.1 576 [[image:image-20240129164219-4.png||height="612" width="440"]]
Xiaoling 1.1 577
Xiaoling 29.2 578
Xiaoling 1.1 579
Mengting Qiu 70.1 580 (% style="color:blue" %)**2. In LPS8-v2, configure to receive above message**
Xiaoling 1.1 581
Mengting Qiu 70.1 582 [[image:image-20240129164326-5.png||height="506" width="1114"]]
Xiaoling 29.2 583
Xiaoling 32.16 584
Mengting Qiu 70.1 585 In LPS8-v2 console, we can see the Base64 receive are:
Xiaoling 1.1 586
Mengting Qiu 70.1 587 [[image:image-20240129170137-6.png||height="459" width="1116"]]
Xiaoling 1.1 588
Mengting Qiu 70.1 589
590
Mengting Qiu 91.1 591 (% style="color:blue" %)**3. Decode the info in CMD(Command prompt window)**
Mengting Qiu 70.1 592
Mengting Qiu 91.1 593 LoRa packet Base64 format:  QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75 **(from LPS8-v2)**
Xiaoling 1.1 594
Mengting Qiu 80.1 595 Then the instructions and format parsed in SecureCRT are:  ./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75
Xiaoling 1.1 596
597
Mengting Qiu 91.1 598 **Step1: Open CMD, Enter the gateway IP and port.(ssh root@gateway IP -p 22)**
Xiaoling 32.9 599
Mengting Qiu 91.1 600 [[image:image-20240129190752-17.png||height="338" width="901"]]
Xiaoling 1.1 601
Mengting Qiu 91.1 602 [[image:image-20240129191937-21.png||height="450" width="901"]]
Xiaoling 1.1 603
604
Mengting Qiu 91.1 605 **Step2: Enter the command to download the LoRa parsing package.(npm install lora-packet)**
Mengting Qiu 80.1 606
Mengting Qiu 91.1 607 [[image:image-20240129192239-22.png||height="416" width="902"]]
Mengting Qiu 80.1 608
Mengting Qiu 91.1 609 [[image:image-20240129192549-23.png||height="459" width="898"]]
Mengting Qiu 80.1 610
611
Mengting Qiu 91.1 612 **Step3: Parse the gateway raw payload.(./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75)**
Mengting Qiu 80.1 613
614
615
616
Mengting Qiu 91.1 617 [[image:image-20240129192908-24.png||height="477" width="907"]]
Mengting Qiu 80.1 618
619
Mengting Qiu 91.1 620 [[image:image-20240129192954-25.png||height="485" width="916"]]
Mengting Qiu 80.1 621
Mengting Qiu 91.1 622
623
624
625
626
627
Bei Jinggeng 99.1 628 = 9. Why I see uplink 0x00 periodically on the LHT65 v1.8 firmware =
Xiaoling 1.1 629
Xiaoling 32.9 630
Xiaoling 1.1 631 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
632
Xiaoling 29.3 633
Bei Jinggeng 99.1 634 = 10. Why do I see a "MIC Mismatch" error message from the server? =
Xiaoling 1.1 635
Xiaoling 32.9 636
Xiaoling 4.7 637 (((
Xiaoling 32.9 638 1)  If the user receives a "MIC Mismatch" message after registering the node on the server.
Xiaoling 4.7 639 )))
Xiaoling 1.1 640
Xiaoling 4.7 641 (((
Xiaoling 1.1 642 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
Xiaoling 4.7 643 )))
Xiaoling 1.1 644
Xiaoling 4.7 645 * (((
646 Please note the distinction between "APPKEY" and "APPSKEY".
647 )))
Xiaoling 1.1 648
Xiaoling 4.7 649 (((
Xiaoling 1.1 650 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
Xiaoling 4.7 651 )))
Xiaoling 1.1 652
Xiaoling 4.7 653 (((
Xiaoling 1.1 654 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
Xiaoling 4.7 655 )))
Xiaoling 1.1 656
Xiaoling 4.7 657 * (((
658 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
Bei Jinggeng 39.1 659 )))
Edwin Chen 5.1 660
Bei Jinggeng 39.1 661 (% class="wikigeneratedid" %)
662 3)Wrong Regional Parameters version selected
663 We generally use versions above 1.0.2
Xiaoling 32.9 664
Bei Jinggeng 39.1 665 (% class="wikigeneratedid" %)
666 [[image:image-20230322163227-1.png]]
Xiaoling 1.1 667
Bei Jinggeng 39.1 668 (% class="wikigeneratedid" %)
669 4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
670
Xiaoling 39.2 671
Bei Jinggeng 99.1 672 = 11. Why I got the payload only with "0x00" or "AA~=~="? =
Xiaoling 1.1 673
Xiaoling 32.9 674
Edwin Chen 41.1 675 (% style="color:blue" %)**Why sensor sends 0x00?**
Edwin Chen 35.1 676
Edwin Chen 41.1 677 For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
Xiaoling 1.1 678
Edwin Chen 41.1 679 **Possible Case 1**:
Xiaoling 1.1 680
Edwin Chen 41.1 681 Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
Bei Jinggeng 40.1 682
Xiaoling 1.1 683
Edwin Chen 41.1 684 **Possible Case 2:**
Edwin Chen 33.1 685
Edwin Chen 41.1 686 For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
Bei Jinggeng 40.1 687
Edwin Chen 41.1 688
Xiaoling 37.3 689 (% style="color:blue" %)**How to solve:**
Edwin Chen 35.1 690
Bei Jinggeng 40.1 691 Solution:
Edwin Chen 35.1 692
Edwin Chen 41.1 693 ~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
Bei Jinggeng 40.1 694
695 2. Data rate changed from DR3 to DR5, increasing upload byte length
696 AT+ADR=0
697 AT+DR=3
698
699 Downlink:
700
701 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
702
Edwin Chen 34.1 703 Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
Edwin Chen 6.1 704
Xiaoling 32.9 705
Bei Jinggeng 99.1 706 = 12. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
Edwin Chen 5.1 707
Xiaoling 32.9 708
Xiaoling 29.4 709 (((
Edwin Chen 7.1 710 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
Xiaoling 29.4 711 )))
Edwin Chen 5.1 712
Xiaoling 29.4 713 (((
Edwin Chen 5.1 714 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 715 )))
Edwin Chen 5.1 716
Xiaoling 29.4 717 (((
Edwin Chen 5.1 718 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 719 )))
Edwin Chen 5.1 720
Xiaoling 29.4 721 (((
Edwin Chen 5.1 722 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 723 )))
Edwin Chen 5.1 724
Xiaoling 29.4 725 (((
Edwin Chen 5.1 726 AT+APPEUI=00 00 00 00 00 00 00 00
Xiaoling 29.4 727 )))
Edwin Chen 5.1 728
Xiaoling 29.4 729 (((
730
731 )))
Edwin Chen 5.1 732
Xiaoling 29.4 733 (((
Edwin Chen 5.1 734 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
Xiaoling 29.4 735 )))
Edwin Chen 5.1 736
Xiaoling 29.4 737 (((
Edwin Chen 5.1 738 You can rewrites the keys by running commands in AT Console
Xiaoling 32.9 739
740
Xiaoling 29.4 741 )))
Edwin Chen 5.1 742
Xiaoling 29.4 743 (((
744 **For example:**
745 )))
Edwin Chen 5.1 746
Xiaoling 29.4 747 (((
Bei Jinggeng 8.1 748 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
Xiaoling 29.4 749 )))
Edwin Chen 5.1 750
Xiaoling 29.4 751 (((
Bei Jinggeng 8.1 752 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
Xiaoling 29.4 753 )))
Bei Jinggeng 8.1 754
Xiaoling 29.4 755 (((
Bei Jinggeng 8.1 756 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
Xiaoling 29.4 757 )))
Bei Jinggeng 8.1 758
Xiaoling 29.4 759 (((
Bei Jinggeng 8.1 760 AT+APPEUI=2C 45 47 E3 24 12 23 24
Xiaoling 29.4 761 )))
Bei Jinggeng 8.1 762
Xiaoling 29.4 763 (((
Bei Jinggeng 8.1 764 (Any combination of 16 bit codes can be used)
Edwin Chen 32.1 765
766
Bei Jinggeng 99.1 767 = 13. I set my device is LoRaWAN Class C mode, why I still see Class A after boot? =
Xiaoling 29.4 768 )))
Bei Jinggeng 8.1 769
770
Edwin Chen 32.1 771 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
772
773
Bei Jinggeng 99.1 774 = 14. Why it takes longer time for OTAA joined in US915/CN470/AU915 band? =
Edwin Chen 32.1 775
Edwin Chen 37.1 776
Mengting Qiu 50.1 777 In US915, AU915 or CN470 frequency band, there are 8 sub-bands, totally 72 channels. and LoRaWAN server normally use only one sub-band, for example Sub-band 2 in TTN. The gateway also configured to Sub-band 2 and cover eight channels in this sub-band. If the end node transfer data in Sub-band 2, it will reach to gateway and to the LoRaWAN server. If the end node transfer packets in other sub-bands, for example sub-band 1, the packet won't arrive both gateway or LoRaWAN server.
Edwin Chen 37.1 778
779
Mengting Qiu 50.1 780 In Dragino Sensors old version firmware (before early 2022), the sub-band is fixed the sub-band to 2 , but this cause a problem, the end node is hard to use in other subband and need program. So the new logic is as below:
Edwin Chen 37.1 781
Mengting Qiu 50.1 782 We have improved this, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join, in this case, in this case, the end node can support LoRaWAN servers with different sub-bands. To make sure the end node will only transmit the proper sub-band after OTAA Joined successfully, the end node will:
Edwin Chen 37.1 783
784 * (((
Mengting Qiu 50.1 785 Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band.
Edwin Chen 37.1 786 )))
787 * (((
Mengting Qiu 50.1 788 Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message (TTN v2 doesn't include).
Edwin Chen 37.1 789 )))
790
Mengting Qiu 50.1 791 This change will make the activation time a little longer but make sure the device can be used in any sub-band.
Edwin Chen 37.1 792
793
Mengting Qiu 50.1 794 Below is a photo to show why it takes longer time for OTAA Join. We can see in 72 channels mode, why it takes more time to join success. If users want to have faster OTAA Join success, he can change default CHE to the sub-band he uses.
Edwin Chen 37.1 795
796
797 [[image:image-20221215223215-1.png||height="584" width="1280"]]