<
From version < 39.1 >
edited by Bei Jinggeng
on 2023/03/22 16:36
To version < 43.1 >
edited by Mengting Qiu
on 2024/01/23 15:09
>
Change comment: Uploaded new attachment "image-20240123150943-2.png", version {1}

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329 329  
330 330  * End Node traffic (from server UI) to shows end node activity in server.
331 331  
332 -
333 333  = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
334 334  
335 335  
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448 448  (% class="wikigeneratedid" %)
449 449  4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
450 450  
450 +
451 451  = 10. Why i got the payload only with "0x00" or "AA~=~="? =
452 452  
453 453  
454 -(% style="color:blue" %)**Why this happen:**
454 +(% style="color:blue" %)**Why sensor sends 0x00?**
455 455  
456 -For US915, AU915 or AS923 frequencies.It is possible because: .
456 +For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
457 457  
458 -When using the frequency mentioned above, the server sometimes adjusts the Data Rate (DR) of the node, because the end node has Adaptive Data Rate (ADR) Enabled.
458 +**Possible Case 1**:
459 459  
460 -When the server adjusts end node data rate to 0, the maximum payload length is 11 bytes. The server sometimes sends an ADR packet to the end node, and the node will reply to the server after receiving the ADR packet, but the number of payload bytes exceeds the limit, so it will send a normal uplink packet, and following an additional 00 data packet to handle this MAC command response.
460 +Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
461 461  
462 462  
463 +**Possible Case 2:**
464 +
465 +For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
466 +
467 +
463 463  (% style="color:blue" %)**How to solve:**
464 464  
465 -Solution: Use the decoder to filter out this 0x00 packet.
470 +Solution:
466 466  
472 +~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
473 +
474 +2. Data rate changed from DR3 to DR5, increasing upload byte length
475 +AT+ADR=0
476 +AT+DR=3
477 +
478 +Downlink:
479 +
480 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
481 +
467 467  Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
468 468  
469 469  
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