<
From version < 222.1 >
edited by Edwin Chen
on 2025/01/21 23:51
To version < 223.1 >
edited by Edwin Chen
on 2025/01/21 23:55
>
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1090 1090  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
1091 1091  
1092 1092  
1093 -== (% data-sider-select-id="765eceff-93b1-40ee-800b-b7b7d022ef8a" %)6.6 How to obtain device logs?(%%) ==
1093 +== (% data-sider-select-id="765eceff-93b1-40ee-800b-b7b7d022ef8a" %)6.6 How to get the debug log for further analyze?(%%) ==
1094 1094  
1095 1095  
1096 -* **AT Command: AT** **+GETLOG**
1096 +If user is not able to solve the connection issue, user can use below method and get the device log and send to Dragino (Support@dragino.cc) for further analyze.
1097 1097  
1098 -This command can be used to query upstream logs of data packets.
1099 1099  
1100 -[[image:image-20240701114700-1.png]]
1099 +(% class="lead" %)
1100 +Step1: Use Mobile Phone to connect device
1101 1101  
1102 +See this link: **[[how to connect via Mobile Phone:>>https://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/#H3.1UseDraginoDeviceTooltoconfigureorupgradefirmware]]**
1102 1102  
1104 +
1105 +(% class="lead" %)
1106 +Step2: Get Log by different commands.
1107 +
1108 +Use below three method to generate logs.
1109 +
1110 +* **AT+CFG       ~-~-> Command to show the current configuration**
1111 +* **AT** **+GETLOG   ~-~-> Command to get the previous upstream log**
1112 +* **press the toggle button for 1 ~~2 seconds     ~-~-> Trigger a uplink**
1113 +
1114 +
1115 +Above are the output example for about three action:
1116 +
1117 +[[image:image-20250121235119-1.png||height="493" width="455"]]
1118 +
1119 +[[image:image-20240207002129-2.png]]
1120 +
1121 +
1122 +(% class="lead" %)
1123 +Step3: Export Log
1124 +
1125 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/BLE%20Bluetooth%20Remote%20Configure/WebHome/image-20241230155425-16.png?width=330&height=85&rev=1.1||alt="image-20241230155425-16.png" height="85" width="330"]]
1126 +
1127 +select the log you want to export, then click the share icon on the far right to enter the document that comes with your phone and choose to export it.
1128 +
1129 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/BLE%20Bluetooth%20Remote%20Configure/WebHome/image-20241230155528-17.png?width=327&height=324&rev=1.1||alt="image-20241230155528-17.png" height="324" width="327"]]
1130 +
1131 +
1103 1103  == 6.7 How to find the AT Command Password if lost? ==
1104 1104  
1105 1105  
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1117 1117  * (% style="color:#037691; font-weight:bold" %)**AT+FDR**(%%)**       **~/~/ Reset Parameters to Factory Default.
1118 1118  * (% style="color:#037691; font-weight:bold" %)**AT+FDR1**(%%)**     **~/~/ Reset parameters to factory default values except for passwords.(new)
1119 1119  
1120 -
1121 1121  === Version Confirmation ===
1122 1122  
1123 1123  
... ... @@ -1148,7 +1148,6 @@
1148 1148  )))
1149 1149  |(% style="width:210px" %)RS485-NB|(% style="width:150px" %)Before V1.0.8|(% style="width:150px" %)After V1.0.8 (including V1.0.8)
1150 1150  
1151 -
1152 1152  === UART connection and firmware update methods ===
1153 1153  
1154 1154  
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