Last modified by Mengting Qiu on 2025/03/08 11:33
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... ... @@ -673,7 +673,7 @@ 673 673 If you have check all above and still fail. please send console log files (as many as possible) to [[support@dragino.com>>mailto:support@dragino.com]] so we can check. 674 674 675 675 676 -== 5.2 NBIOT did not respond issue.==676 +== 5.2 Issue: "NBIOT did not respond" == 677 677 678 678 (% class="box errormessage" %) 679 679 ((( ... ... @@ -698,3 +698,16 @@ 698 698 4) push reset button. 699 699 700 700 [[image:image-20240208001740-1.png]] 701 + 702 + 703 +== 5.3 Issue: "Failed to readI MSI number" == 704 + 705 +(% class="box errormessage" %) 706 +((( 707 +[18170]Failed to read IMSI:1umber. 708 +[20109]Failed to read IMSI numoer. 709 +[22048]Failed to read IMSI number. 710 +[29842lRestart the module... 711 +))) 712 + 713 +Make sure that the SIM card is insert in correct direction and device is power off/on during insert. Here is reference link: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.1GeneralConfiguretoattachnetwork >>http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.1GeneralConfiguretoattachnetwork]]