Last modified by Mengting Qiu on 2025/03/08 11:33
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... ... @@ -641,7 +641,6 @@ 641 641 1*. **AT+TDC=7200** ~/~/ Uplink every 2 hours. 642 642 1*. this will mean each uplink will actually include the 6 uplink data (24 set data which cover 12 hours). So if device doesn;t lost 6 continue data. There will not data lost. 643 643 644 - 645 645 = 5. Trouble Shooting: = 646 646 647 647 == 5.1 Checklist for debuging Network Connection issue. Signal Strenght:99 issue. == ... ... @@ -669,4 +669,29 @@ 669 669 670 670 If you have check all above and still fail. please send console log files (as many as possible) to [[support@dragino.com>>mailto:support@dragino.com]] so we can check. 671 671 672 - 671 + 672 +== 5.2 NBIOT did not respond issue. == 673 + 674 +(% class="box errormessage" %) 675 +((( 676 +11:24:22.397 [44596]NBIOT did not respond. 677 +11:24:24.315 [46530]NBIOT did not respond. 678 +11:24:26.256 [48464]NBIOT did not respond. 679 +11:24:28.196 [50398]NBIOT did not respond. 680 +11:24:30.115 [52332]NBIOT did not respond. 681 +11:24:32.127 [54266]NBIOT did not respond. 682 +11:24:32.127 [54299]Restart the module... 683 +11:24:39.181 [61332]No response when shutting down 684 +))) 685 + 686 +This issue might due to initiate issue for NB-IoT module. In this case, please try: 687 + 688 +1) Open Enclosure 689 + 690 +2) Power off device by pull out the power on Jumper 691 + 692 +3) Power on device by connect back the power jumper. 693 + 694 +4) push reset button. 695 + 696 +[[image:image-20240208001740-1.png]]