Last modified by Mengting Qiu on 2025/03/08 11:33
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... ... @@ -44,7 +44,7 @@ 44 44 == 2.2 Speed Up Network Attach time == 45 45 46 46 47 -BC660K-GL supports multi bands (% style="color:blue" %)**B1/B2/B3/B4/B5/B8/B12/B13/B14/B17/B18/B19/B20/B25/B28/B66/B70/B85. **(%%) It will search one by one and try to attach, this will take a lot of time and even cause attach fail. User can lock the band to specify band for its operator to make this faster. 47 +BC660K-GL supports multi bands (% style="color:blue" %)**B1/B2/B3/B4/B5/B8/B12/B13/B14/B17/B18/B19/B20/B25/B28/B66/B70/B85. **(%%) It will search one by one and try to attach, this will take a lot of time and even cause attach fail and show Signal Strenght:99. User can lock the band to specify band for its operator to make this faster. 48 48 49 49 (% style="color:#037691" %)**AT+QBAND? **(%%) ~/~/ Check what is the current used frequency band 50 50 ... ... @@ -621,3 +621,33 @@ 621 621 (% style="color:blue" %)**See result in TCP Server:** 622 622 623 623 [[image:image-20230807233631-2.png]] 624 + 625 + 626 += 4. Trouble Shooting: = 627 + 628 +== 4.1 Checklist for debuging Network Connection issue. Signal Strenght:99 issue. == 629 + 630 +There are many different providers provide NB-IoT service in the world. They might use different band, different APN & different operator configuration. Which makes connection to NB-IoT network is complicate. 631 + 632 +If end device successfully attached NB-IoT Network, User can normally see the signal strengh as below (between 0~~31) 633 + 634 +[[image:image-20240207002003-1.png]] 635 + 636 + 637 +If fail to attach network, it will shows signal 99. as below: 638 + 639 +[[image:image-20240207002129-2.png]] 640 + 641 + 642 +(% class="lead" %) 643 +When see this issue, below are the checklist: 644 + 645 +* Does your SIM card support NB-IoT network? If SIM card doesn't not specify support NB-IoT clearly, normally it doesn't support. You need to confirm with your operator. 646 +* Do you configure the correct APN? [[Check here for APN settings>>http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.1GeneralConfiguretoattachnetwork]]. 647 +* Do you lock the frequency band? This is the most case we see. [[Explain and Instruction>>http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.2SpeedUpNetworkAttachtime]]. 648 +* Check if the device is attached to Carrier network but reject. (need to check with operator). 649 +* Check if the antenna is connected firmly. 650 + 651 +If you have check all above and still fail. please send console log files (as many as possible) to [[support@dragino.com>>mailto:support@dragino.com]] so we can check. 652 + 653 +