<
From version < 131.1 >
edited by Edwin Chen
on 2024/02/07 00:21
To version < 132.1 >
edited by Edwin Chen
on 2024/02/07 00:29
>
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44 44  == 2.2 Speed Up Network Attach time ==
45 45  
46 46  
47 -BC660K-GL supports multi bands (% style="color:blue" %)**B1/B2/B3/B4/B5/B8/B12/B13/B14/B17/B18/B19/B20/B25/B28/B66/B70/B85. **(%%) It will search one by one and try to attach, this will take a lot of time and even cause attach fail. User can lock the band to specify band for its operator to make this faster.
47 +BC660K-GL supports multi bands (% style="color:blue" %)**B1/B2/B3/B4/B5/B8/B12/B13/B14/B17/B18/B19/B20/B25/B28/B66/B70/B85. **(%%) It will search one by one and try to attach, this will take a lot of time and even cause attach fail and show Signal Strenght:99. User can lock the band to specify band for its operator to make this faster.
48 48  
49 49  (% style="color:#037691" %)**AT+QBAND?       **(%%) ~/~/ Check what is the current used frequency band
50 50  
... ... @@ -621,3 +621,33 @@
621 621  (% style="color:blue" %)**See result in TCP Server:**
622 622  
623 623  [[image:image-20230807233631-2.png]]
624 +
625 +
626 += 4. Trouble Shooting: =
627 +
628 +== 4.1 Checklist for debuging Network Connection issue. Signal Strenght:99 issue. ==
629 +
630 +There are many different providers provide NB-IoT service in the world. They might use different band, different APN & different operator configuration. Which makes connection to NB-IoT network is complicate.
631 +
632 +If end device successfully attached NB-IoT Network, User can normally see the signal strengh as below (between 0~~31)
633 +
634 +[[image:image-20240207002003-1.png]]
635 +
636 +
637 +If fail to attach network, it will shows signal 99. as below:
638 +
639 +[[image:image-20240207002129-2.png]]
640 +
641 +
642 +(% class="lead" %)
643 +When see this issue, below are the checklist:
644 +
645 +* Does your SIM card support NB-IoT network? If SIM card doesn't not specify support NB-IoT clearly, normally it doesn't support. You need to confirm with your operator.
646 +* Do you configure the correct APN? [[Check here for APN settings>>http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.1GeneralConfiguretoattachnetwork]].
647 +* Do you lock the frequency band? This is the most case we see. [[Explain and Instruction>>http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.2SpeedUpNetworkAttachtime]].
648 +* Check if the device is attached to Carrier network but reject. (need to check with operator).
649 +* Check if the antenna is connected firmly.
650 +
651 +If you have check all above and still fail. please send console log files (as many as possible) to [[support@dragino.com>>mailto:support@dragino.com]] so we can check.
652 +
653 +
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