Changes for page Connection to Senet
Last modified by Xiaoling on 2023/04/21 18:01
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... ... @@ -175,6 +175,17 @@ 175 175 == 3.5 Trouble Shooting == 176 176 177 177 178 +=== 3.5.1 Why my gateway is showing offline on the Senet Console UI? === 179 + 180 + 181 +If the gateway does not receive any data packet within 10 minutes, the gateway status in the Senet platform is displayed as Offline. 182 + 183 +This does not affect the normal use of the gateway, and when the node sends the packet again, the gateway status reshows as Active。 184 + 185 +[[image:image-20221216175155-1.png||height="508" width="957"]] 186 + 187 + 188 + 178 178 User can check the station log in the logread/system log page. 179 179 180 180 [[image:image-20220525084131-17.png]]
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