<
From version < 33.5 >
edited by Xiaoling
on 2022/09/13 09:48
To version < 33.2 >
edited by Xiaoling
on 2022/09/13 09:14
>
Change comment: There is no comment for this version

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... ... @@ -71,8 +71,6 @@
71 71  * - B20 @H-FDD: 800MHz
72 72  * - B28 @H-FDD: 700MHz
73 73  
74 -
75 -
76 76  == 1.4  Probe Specification ==
77 77  
78 78  
... ... @@ -84,7 +84,6 @@
84 84  * IP67 Protection
85 85  * Length: 3.5 meters
86 86  
87 -
88 88  (% style="color:#037691" %)**Leaf Temperature:**
89 89  
90 90  * Range -50℃~80℃
... ... @@ -93,15 +93,11 @@
93 93  * IP67 Protection
94 94  * Length: 3.5 meters
95 95  
96 -
97 -
98 98  == 1.5 ​ Applications ==
99 99  
100 100  
101 101  * Smart Agriculture
102 102  
103 -
104 -
105 105  == 1.6  Pin mapping and power on ==
106 106  
107 107  
... ... @@ -200,6 +200,8 @@
200 200  * (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%) ~/~/  to set CoAP server address and port
201 201  * (% style="color:#037691" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/  Set COAP resource path
202 202  
196 +
197 +
203 203  For parameter description, please refer to AT command set
204 204  
205 205  [[image:image-20220907171221-9.png]]
... ... @@ -217,10 +217,11 @@
217 217  This feature is supported since firmware version v1.0.1
218 218  
219 219  * (% style="color:#037691" %)**AT+PRO=2   ** (%%) ~/~/  Set to use UDP protocol to uplink
220 -* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5601     ** (%%) ~/~/  to set UDP server address and port
215 +* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5601  ** (%%) ~/~/  to set UDP server address and port
221 221  * (% style="color:#037691" %)**AT+CFM=1       ** (%%) ~/~/  If the server does not respond, this command is unnecessary
222 222  
223 223  
219 +
224 224  ​ [[image:image-20220907171221-11.png]]
225 225  
226 226  
... ... @@ -243,6 +243,7 @@
243 243  * (% style="color:#037691" %)**AT+SUBTOPIC=SUB          ** (%%) ~/~/  Set the subscription topic of MQTT
244 244  
245 245  
242 +
246 246  ​ [[image:image-20220907171221-13.png]]
247 247  
248 248  
... ... @@ -264,6 +264,7 @@
264 264  * (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5600   ** (%%) ~/~/  to set TCP server address and port
265 265  
266 266  
264 +
267 267  ​ [[image:image-20220907171221-15.png]]
268 268  
269 269  
... ... @@ -281,6 +281,7 @@
281 281  * (% style="color:#037691" %)**AT+TDC=7200      ** (%%) ~/~/ Set Update Interval to 7200s (2 hour)
282 282  
283 283  
282 +
284 284  (% style="color:red" %)**NOTE: By default, the device will send an uplink message every 2 hour. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
285 285  
286 286  
... ... @@ -297,6 +297,7 @@
297 297  |(% style="width:96px" %)**Size(bytes)**|(% style="width:82px" %)**8**|(% style="width:42px" %)**2**|(% style="width:48px" %)**2**|(% style="width:124px" %)1|(% style="width:58px" %)1|(% style="width:82px" %)1|(% style="width:113px" %)2|(% style="width:134px" %)2|(% style="width:100px" %)4|(% style="width:137px" %)2|(% style="width:110px" %)2|(% style="width:122px" %)4
298 298  |(% style="width:96px" %)**Value**|(% style="width:82px" %)Device ID|(% style="width:42px" %)Ver|(% style="width:48px" %)BAT|(% style="width:124px" %)Signal Strength|(% style="width:58px" %)MOD|(% style="width:82px" %)Interrupt|(% style="width:113px" %)Leaf moisture|(% style="width:134px" %)Leaf Temperature|(% style="width:100px" %)Time stamp|(% style="width:137px" %)Leaf Temperature|(% style="width:110px" %)Leaf moisture|(% style="width:122px" %)Time stamp  .....
299 299  
299 +
300 300  If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NLMS01 uplink data.
301 301  
302 302  
... ... @@ -321,37 +321,30 @@
321 321  
322 322  
323 323  
324 -== 2.4  Payload Explanation and Sensor Interface ==
325 325  
326 326  
326 +== 2.4  Payload Explanation and Sensor Interface ==
327 +
327 327  === 2.4.1  Device ID ===
328 328  
329 -
330 330  By default, the Device ID equal to the last 15 bits of IMEI.
331 331  
332 -User can use (% style="color:#037691" %)**AT+DEUI**(%%) to set Device ID
332 +User can use **AT+DEUI** to set Device ID
333 333  
334 +**Example:**
334 334  
335 -(% style="color:blue" %)**Example**:
336 -
337 337  AT+DEUI=868411056754138
338 338  
339 339  The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID.
340 340  
341 -
342 -
343 343  === 2.4.2  Version Info ===
344 344  
345 -
346 346  Specify the software version: 0x64=100, means firmware version 1.00.
347 347  
348 348  For example: 0x00 64 : this device is NLMS01 with firmware version 1.0.0.
349 349  
350 -
351 -
352 352  === 2.4.3  Battery Info ===
353 353  
354 -
355 355  Check the battery voltage for NLMS01.
356 356  
357 357  Ex1: 0x0B45 = 2885mV
... ... @@ -358,16 +358,12 @@
358 358  
359 359  Ex2: 0x0B49 = 2889mV
360 360  
361 -
362 -
363 363  === 2.4.4  Signal Strength ===
364 364  
365 -
366 366  NB-IoT Network signal Strength.
367 367  
358 +**Ex1: 0x1d = 29**
368 368  
369 -(% style="color:blue" %)**Ex1: 0x1d = 29**
370 -
371 371  **0**  -113dBm or less
372 372  
373 373  **1**  -111dBm
... ... @@ -378,49 +378,37 @@
378 378  
379 379  **99**    Not known or not detectable
380 380  
381 -
382 -
383 383  === 2.4.5  Leaf moisture ===
384 384  
372 +Get the moisture of the **Leaf**. The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of moisture in the **Leaf**.
385 385  
386 -Get the moisture of the (% style="color:#037691" %)**Leaf**(%%). The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of moisture in the Leaf.
374 +For example, if the data you get from the register is **__0x05 0xDC__**, the moisture content in the **Leaf** is
387 387  
388 -For example, if the data you get from the register is (% style="color:#037691" %)**__0x05 0xDC__**(%%), the moisture content in the (% style="color:#037691" %)**Leaf**(%%) is
376 +**0229(H) = 549(D) /100 = 54.9.**
389 389  
390 -(% style="color:blue" %)**0229(H) = 549(D) /100 = 54.9.**
391 -
392 -
393 -
394 394  === 2.4.6  Leaf Temperature ===
395 395  
380 +Get the temperature in the **Leaf**. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the **Leaf**. For example, if the data you get from the register is **__0x09 0xEC__**, the temperature content in the **Leaf **is
396 396  
397 -Get the temperature in the Leaf. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the Leaf. For example, if the data you get from the register is (% style="color:#037691" %)**__0x09 0xEC__**(%%), the temperature content in the (% style="color:#037691" %)**Leaf **(%%)is
382 +**Example**:
398 398  
399 -(% style="color:blue" %)**Example**:
384 +If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 = 26.1 °C
400 400  
401 -If payload is **0105H**: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 = 26.1 °C
386 +If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C
402 402  
403 -If payload is **FF7EH**: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C
404 -
405 -
406 -
407 407  === 2.4.7  Timestamp ===
408 408  
409 -
410 410  Time stamp : 0x6315537b =1662342011
411 411  
412 412  Convert Unix timestamp to time 2022-9-5 9:40:11.
413 413  
414 -
415 -
416 416  === 2.4.8  Digital Interrupt ===
417 417  
396 +Digital Interrupt refers to pin **GPIO_EXTI**, and there are different trigger methods. When there is a trigger, the NLMS01 will send a packet to the server.
418 418  
419 -Digital Interrupt refers to pin (% style="color:#037691" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NLMS01 will send a packet to the server.
420 -
421 421  The command is:
422 422  
423 -(% style="color:blue" %)**AT+INTMOD=3 ** (%%) ~/~/  (more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
400 +**AT+INTMOD=3 ** ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
424 424  
425 425  The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up.
426 426  
... ... @@ -430,34 +430,27 @@
430 430  
431 431  0x(01): Interrupt Uplink Packet.
432 432  
433 -
434 -
435 435  === 2.4.9  ​+5V Output ===
436 436  
437 -
438 438  NLMS01 will enable +5V output before all sampling and disable the +5v after all sampling. 
439 439  
440 440  The 5V output time can be controlled by AT Command.
441 441  
442 -(% style="color:blue" %)**AT+5VT=1000**
416 +**AT+5VT=1000**
443 443  
444 444  Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.** **
445 445  
446 446  
447 -
448 448  == 2.5  Downlink Payload ==
449 449  
450 -
451 451  By default, NLMS01 prints the downlink payload to console port.
452 452  
453 453  [[image:image-20220907171221-18.png]] ​
454 454  
427 +**Examples:**
455 455  
456 -(% style="color:blue" %)**Examples:**
429 +* **Set TDC**
457 457  
458 -
459 -* (% style="color:#037691" %)**Set TDC**
460 -
461 461  If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
462 462  
463 463  Payload:    01 00 00 1E    TDC=30S
... ... @@ -464,23 +464,16 @@
464 464  
465 465  Payload:    01 00 00 3C    TDC=60S
466 466  
437 +* **Reset**
467 467  
468 -
469 -* (% style="color:#037691" %)**Reset**
470 -
471 471  If payload = 0x04FF, it will reset the NLMS01
472 472  
441 +* **INTMOD**
473 473  
474 -
475 -* (% style="color:#037691" %)**INTMOD**
476 -
477 477  Downlink Payload: 06000003, Set AT+INTMOD=3
478 478  
479 -
480 -
481 481  == 2.6  ​LED Indicator ==
482 482  
483 -
484 484  The NLMS01 has an internal LED which is to show the status of different state.
485 485  
486 486  * When power on, NLMS01 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
... ... @@ -488,25 +488,18 @@
488 488  * After NLMS01 join NB-IoT network. The LED will be ON for 3 seconds.
489 489  * For each uplink probe, LED will be on for 500ms.
490 490  
454 +== 2.7 Installation ==
491 491  
492 -
493 -== 2.7  Installation ==
494 -
495 -
496 496  NLMS01 probe has two sides. The side without words are the sense side. Please be ware when install the sensor.
497 497  
498 -
499 499  [[image:image-20220907171221-19.png]]
500 500  
460 +== 2.8 Moisture and Temperature alarm function ==
501 501  
462 +➢ AT Command:
502 502  
503 -== 2.8  Moisture and Temperature alarm function ==
464 +AT+ HUMALARM =min,max
504 504  
505 -
506 -(% style="color:blue" %)**➢ AT Command:**
507 -
508 -(% style="color:#037691" %)**AT+ HUMALARM =min,max**
509 -
510 510  ² When min=0, and max≠0, Alarm higher than max
511 511  
512 512  ² When min≠0, and max=0, Alarm lower than min
... ... @@ -513,9 +513,8 @@
513 513  
514 514  ² When min≠0 and max≠0, Alarm higher than max or lower than min
515 515  
472 +Example:
516 516  
517 -(% style="color:blue" %)**Example:**
518 -
519 519  AT+ HUMALARM =50,60 ~/~/ Alarm when moisture lower than 50.
520 520  
521 521  AT+ TEMPALARM=min,max
... ... @@ -526,51 +526,41 @@
526 526  
527 527  ² When min≠0 and max≠0, Alarm higher than max or lower than min
528 528  
484 +Example:
529 529  
530 -(% style="color:blue" %)**Example:**
531 -
532 532  AT+ TEMPALARM=20,30 ~/~/ Alarm when temperature lower than 20.
533 533  
534 534  
489 +== 2.9 Set the number of data to be uploaded and the recording time ==
535 535  
536 -== 2.9  Set the number of data to be uploaded and the recording time ==
491 + AT Command:
537 537  
493 +AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
538 538  
539 -(% style="color:blue" %)**➢ AT Command:**
495 +AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
540 540  
541 -* (% style="color:#037691" %)**AT+TR=900**   (%%) ~/~/  The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
542 -* (% style="color:#037691" %)**AT+NOUD=8**  (%%)~/~/  The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
497 +== 2.10 Read or Clear cached data ==
543 543  
499 +➢ AT Command:
544 544  
501 +AT+CDP    ~/~/ Read cached data
545 545  
546 -== 2.10  Read or Clear cached data ==
547 -
548 -
549 -(% style="color:blue" %)**➢ AT Command:**
550 -
551 -* (% style="color:#037691" %)**AT+CDP**      (%%) ~/~/  Read cached data
552 -* (% style="color:#037691" %)**AT+CDP=0  ** (%%) ~/~/  Clear cached data
553 -
554 -
555 555  [[image:image-20220907171221-20.png]]
556 556  
557 557  
506 +AT+CDP=0    ~/~/ Clear cached data
558 558  
508 +
559 559  == 2.11  ​Firmware Change Log ==
560 560  
511 +Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0>>url:https://www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0]]
561 561  
562 -Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/qdc3js2iu1vlipx/AACMHI3CvVb8g7YQMrIHY673a?dl=0>>https://www.dropbox.com/sh/qdc3js2iu1vlipx/AACMHI3CvVb8g7YQMrIHY673a?dl=0]]
513 +Upgrade Instruction: [[Upgrade Firmware>>path:#H5.1200BHowtoUpgradeFirmware]]
563 563  
564 -Upgrade Instruction: [[Upgrade Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
565 -
566 -
567 -
568 568  == 2.12  ​Battery Analysis ==
569 569  
570 -
571 571  === 2.12.1  ​Battery Type ===
572 572  
573 -
574 574  The NLMS01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
575 575  
576 576  The battery is designed to last for several years depends on the actually use environment and update interval. 
... ... @@ -583,18 +583,15 @@
583 583  
584 584  [[image:image-20220907171221-21.png]] ​
585 585  
586 -
587 -
588 588  === 2.12.2  Power consumption Analyze ===
589 589  
590 -
591 591  Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
592 592  
593 593  Instruction to use as below:
594 594  
595 -(% style="color:blue" %)**Step 1:  **(%%)Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
537 +**Step 1:  **Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
596 596  
597 -(% style="color:blue" %)**Step 2: **(%%) Open it and choose
539 +**Step 2: ** Open it and choose
598 598  
599 599  * Product Model
600 600  * Uplink Interval
... ... @@ -604,39 +604,26 @@
604 604  
605 605  [[image:image-20220907171221-22.jpeg]] ​
606 606  
607 -
608 608  === 2.12.3  ​Battery Note ===
609 609  
610 -
611 611  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
612 612  
613 -
614 -
615 615  === 2.12.4  Replace the battery ===
616 616  
617 -
618 618  The default battery pack of NLMS01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
619 619  
620 -
621 -
622 622  = 3. ​ Access NB-IoT Module =
623 623  
624 -
625 625  Users can directly access the AT command set of the NB-IoT module.
626 626  
627 627  The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
628 628  
629 -
630 630  [[image:image-20220907171221-23.png]] ​
631 631  
632 -
633 -
634 634  = 4.  Using the AT Commands =
635 635  
636 -
637 637  == 4.1  Access AT Commands ==
638 638  
639 -
640 640  See this link for detail:  [[https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
641 641  
642 642  AT+<CMD>?  : Help on <CMD>
... ... @@ -647,9 +647,8 @@
647 647  
648 648  AT+<CMD>=?  : Get the value
649 649  
579 +**General Commands**      
650 650  
651 -(% style="color:#037691" %)**General Commands**      
652 -
653 653  AT  : Attention       
654 654  
655 655  AT?  : Short Help     
... ... @@ -691,18 +691,16 @@
691 691  AT+HUMALARM     : Get or Set alarm of PH
692 692  
693 693  
694 -(% style="color:#037691" %)**COAP Management**      
622 +**COAP Management**      
695 695  
696 696  AT+URI            : Resource parameters
697 697  
626 +**UDP Management**
698 698  
699 -(% style="color:#037691" %)**UDP Management**
700 -
701 701  AT+CFM          : Upload confirmation mode (only valid for UDP)
702 702  
630 +**MQTT Management**
703 703  
704 -(% style="color:#037691" %)**MQTT Management**
705 -
706 706  AT+CLIENT               : Get or Set MQTT client
707 707  
708 708  AT+UNAME  : Get or Set MQTT Username
... ... @@ -713,62 +713,43 @@
713 713  
714 714  AT+SUBTOPIC  : Get or Set MQTT subscription topic
715 715  
642 +**Information**          
716 716  
717 -(% style="color:#037691" %)**Information**          
718 -
719 719  AT+FDR  : Factory Data Reset
720 720  
721 721  AT+PWORD  : Serial Access Password
722 722  
723 -
724 -
725 725  = ​5.  FAQ =
726 726  
727 -
728 728  == 5.1 ​ How to Upgrade Firmware ==
729 729  
730 -
731 731  User can upgrade the firmware for 1) bug fix, 2) new feature release.
732 732  
733 733  Please see this link for how to upgrade:  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList]]
734 734  
656 +**Notice, **NLMS01 **and **NLMS01 **share the same mother board. They use the same connection and method to update.**
735 735  
736 -(% style="color:red" %)**Notice, NLMS01 and LLMS01 share the same mother board. They use the same connection and method to update.**
737 -
738 -
739 -
740 740  = 6.  Trouble Shooting =
741 741  
742 -
743 743  == 6.1  ​Connection problem when uploading firmware ==
744 744  
745 -
746 746  **Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]]
747 747  
748 -
749 -
750 750  == 6.2  AT Command input doesn't work ==
751 751  
666 +In the case if user can see the console output but can't type input to the device. Please check if you already include the **ENTER** while sending out the command. Some serial tool doesn't send **ENTER** while press the send key, user need to add ENTER in their string.
752 752  
753 -In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
754 -
755 -
756 -
757 757  = 7. ​ Order Info =
758 758  
759 -
760 760  Part Number**:** NLMS01
761 761  
762 -
763 -
764 764  = 8.  Packing Info =
765 765  
674 +**Package Includes**:
766 766  
767 -(% style="color:#037691" %)**Package Includes:**
768 -
769 769  * NLMS01 NB-IoT Leaf Moisture Sensor x 1
770 770  
771 -(% style="color:#037691" %)**Dimension and weight**:
678 +**Dimension and weight**:
772 772  
773 773  * Device Size: cm
774 774  * Device Weight: g
... ... @@ -775,10 +775,8 @@
775 775  * Package Size / pcs : cm
776 776  * Weight / pcs : g
777 777  
778 -
779 779  = 9.  Support =
780 780  
781 -
782 782  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
783 783  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
784 784  
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