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1 (% style="text-align:center" %)
2 [[image:image-20220615144725-2.jpeg]]
3
4 **Table of Contents:**
5
6
7
8
9
10
11
12 = 1.  Introduction =
13
14 == 1.1 ​ What is LMDS200 Microwave Radar DistanceSensor ==
15
16 (((
17
18
19 (((
20 (((
21 (((
22 (((
23 The Dragino LMDS200 is a (% style="color:#4472c4" %)**LoRaWAN Microwave Radar distance sensor**(%%). It uses (% style="color:#4472c4" %)**24Ghz Microwave**(%%) to detect the distance between sensor and different objects. Compare vs ultrasonic or Lidar measurement method, Microwave Radar is (% style="color:#4472c4" %)**more reliable for condensation / dusty environment**(%%). It can sense correct distance even there is water or thick dust on top of the sensor.
24 )))
25
26 (((
27
28 )))
29
30 (((
31 The LMDS200 can be applied to scenarios such as horizontal distance measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, etc.
32 )))
33
34 (((
35
36 )))
37
38 (((
39 LMDS200 can (% style="color:#4472c4" %)**measure two distances**(%%): the closest object and next object behind the closest one.
40 )))
41
42 (((
43
44 )))
45
46 (((
47 LMDS200 supports (% style="color:#4472c4" %)**Alarm Feature**(%%), user can set the LMDS200 to uplink data in a short interval when the distance is out of configured range.
48 )))
49
50 (((
51
52 )))
53
54 (((
55 The LoRa wireless technology used in LMDS200 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
56 )))
57
58 (((
59
60 )))
61
62 (((
63 LMDS200 is powered by 8500mAh Li-SOCI2 battery, it is designed for long term use up to 5 years.
64 )))
65
66 (((
67
68 )))
69
70 (((
71 Each LMDS200 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
72 )))
73
74 (((
75
76 )))
77
78 (((
79 *Battery life depends on how often to send data, please see [[battery analyzer>>||anchor="H4. Battery & how to replace"]].
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81 )))
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83 )))
84 )))
85
86
87 [[image:1655277036890-950.png]]
88
89
90
91 == ​1.2  Features ==
92
93 * LoRaWAN 1.0.3 Class A
94 * Ultra-low power consumption
95 * Microwave Radar for distance detection
96 * Short uplink interval for Distance Alarm
97 * Monitor Battery Level
98 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
99 * AT Commands to change parameters
100 * Uplink on periodically
101 * Downlink to change configure
102 * 8500mAh Battery for long term use
103 * Wall Mountable
104 * Outdoor Use
105
106 == 1.3  Radar probe specification ==
107
108 * Measuring Method: FMCW
109 * Frequency: 24.000 ~~ 24.500 GHz
110 * Measurement output power: 6dBm
111 * Measure range: 0.5 ~~ 20m
112 * Accuracy: ±0.1m
113 * Resolution: 0.01m
114 * Horizontal Angel: 78°
115 * Vertical Angel: 23°
116
117 == 1.4  Storage & Operation Temperature ==
118
119 -20°C to +85°C
120
121
122
123 == 1.5 ​ Applications ==
124
125 * Horizontal distance measurement
126 * Liquid level measurement
127 * Parking management system
128 * Object proximity and presence detection
129 * Intelligent trash can management system
130 * Robot obstacle avoidance
131 * Automatic control
132 * Sewer
133 * Bottom water level monitoring
134
135
136 == 1.6  Installation ==
137
138 Sensor measure direction and angle is as below. When install the sensor, please make sure the sensor direct to object.
139
140 [[image:image-20220615152454-3.png]]
141
142
143 [[image:image-20220615152454-4.png]]
144
145
146
147
148 == 1.7  Pin mapping and power on ==
149
150
151 [[image:1655257026882-201.png]]
152
153
154
155 = 2.  Operation Mode =
156
157
158 == 2.1  How it works ==
159
160 (((
161 Each LMDS200 is shipped with a worldwide unique set of OTAA keys. To use LMDS200 in a LoRaWAN network, user needs to input the OTAA keys in the LoRaWAN network server. So LMDS200 can join the LoRaWAN network and start to transmit sensor data.
162 )))
163
164
165
166 == 2.2  ​Example to use for LoRaWAN network ==
167
168 (((
169 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
170 )))
171
172 (((
173 [[image:1655278047781-517.png]]
174
175 * In this user case, the LMDS200 is installed on top of river to detect the water level and send the level info to the LoRaWAN server. The LMDS200 will uplink different types of messages to the LoRaWAN server. See [[Uplink payload>>path:#Uplink_Payload]] for detail.
176 )))
177
178 (((
179 Assume the LoRaWAN Gateway DLOS8 is already set to connect to the [[TTN V3 network >>url:https://eu1.cloud.thethings.network]]. We need to add the LMDS200 device in TTN V3:
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181
182 (((
183 (((
184
185 )))
186
187 (((
188 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LMDS200.
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190 )))
191
192 (((
193 (((
194 Each LMDS200 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
195
196 [[image:1655278302970-688.png]]
197
198
199
200 )))
201 )))
202
203 Users can enter these keys in the LoRaWAN Server portal. Below is the TTN V3 screenshot:
204
205 __**Add APP EUI**__ in the application.
206
207
208 [[image:image-20220610161353-4.png]]
209
210 [[image:image-20220610161353-5.png]]
211
212 [[image:image-20220610161353-6.png]]
213
214
215 [[image:image-20220610161353-7.png]]
216
217
218
219 You can also choose to create the device manually.
220
221 [[image:image-20220610161538-8.png]]
222
223
224
225 **Add APP KEY and DEV EUI**
226
227 [[image:1655278497961-944.png]]
228
229
230
231 (% style="color:blue" %)**Step 2**(%%):  Power on LMDS200
232
233
234 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
235
236 [[image:1655278589727-228.png]]
237
238 Put the jumper to power on LMDS200 and it will auto-join to the TTN V3 network. After join success, it will start to upload sensor data to TTN V3 and the user can see it in the panel.
239
240
241
242 == 2.3  ​Uplink Payload ==
243
244 Uplink payloads have two types:
245
246 * Distance Value: Use FPORT=2
247 * Other control commands: Use other FPORT fields.
248
249 The application server should parse the correct value based on FPORT settings.
250
251 (((
252 (((
253 (((
254
255
256
257 )))
258 )))
259 )))
260
261 === 2.3.1  Device Status, FPORT~=5 ===
262
263 Include device configure status. Once LMDS200 Joined the network, it will uplink this message to the server.
264
265 Users can also use the downlink command (0x26 01) to ask LMDS200 to resend Device Status.
266
267 [[image:image-20220615154327-2.png]]
268
269
270 [[image:image-20220615154022-1.png]](% style="display:none" %)
271
272
273 * (% style="color:#037691" %)**Sensor Model**(%%)**:** For LMDS200, this value is 0x0C
274
275 * (% style="color:#037691" %)**Firmware Version**(%%)**:** 0x0100, Means: v1.0.0 version
276
277 * (% style="color:#037691" %)**Frequency Band**(%%)**:**
278
279 *0x01: EU868
280
281 *0x02: US915
282
283 *0x03: IN865
284
285 *0x04: AU915
286
287 *0x05: KZ865
288
289 *0x06: RU864
290
291 *0x07: AS923
292
293 *0x08: AS923-1
294
295 *0x09: AS923-2
296
297 *0x0a: AS923-3
298
299 *0x0b: CN470
300
301 *0x0c: EU433
302
303 *0x0d: KR920
304
305 *0x0e: MA869
306
307
308 * (% style="color:#037691" %)**Sub-Band**(%%)**:**
309 ** AU915 and US915:value 0x00 ~~ 0x08
310 ** CN470: value 0x0B ~~ 0x0C
311 ** Other Bands: Always 0x00
312
313
314 * (% style="color:#037691" %)**Battery Info:**
315
316 Check the battery voltage.
317
318 Ex1: 0x0B45 = 2885mV
319
320 Ex2: 0x0B49 = 2889mV
321
322
323
324 === 2.3.2  Distance ===
325
326 (((
327 Get the distance. Flat object range 20mm - 2000mm.
328 )))
329
330 (((
331 For example, if the data you get from the register is __0x06 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0605(H) = 1541 (D) = 1541 mm.**
332 )))
333
334 * If the sensor value is 0x0000, it means system doesn't detect ultrasonic sensor.
335 * If the sensor value lower than 0x0014 (20mm), the sensor value will be invalid.
336
337 === 2.3.3  Interrupt Pin ===
338
339 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
340
341 **Example:**
342
343 0x00: Normal uplink packet.
344
345 0x01: Interrupt Uplink Packet.
346
347
348
349 === 2.3.4  DS18B20 Temperature sensor ===
350
351 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
352
353 **Example**:
354
355 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
356
357 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
358
359 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
360
361
362
363 === 2.3.5  Sensor Flag ===
364
365 (((
366 0x01: Detect Ultrasonic Sensor
367 )))
368
369 (((
370 0x00: No Ultrasonic Sensor
371 )))
372
373
374
375 === 2.3.6  Decode payload in The Things Network ===
376
377 While using TTN network, you can add the payload format to decode the payload.
378
379
380 [[image:1655261164557-670.png]]
381
382 (((
383 The payload decoder function for TTN V3 is here:
384 )))
385
386 (((
387 (((
388 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
389 )))
390 )))
391
392
393
394 == 2.4  Downlink Payload ==
395
396 By default, LDDS20 prints the downlink payload to console port.
397
398 [[image:image-20220615100930-15.png]]
399
400
401 **Examples:**
402
403
404 * (% style="color:blue" %)**Set TDC**
405
406 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
407
408 Payload:    01 00 00 1E    TDC=30S
409
410 Payload:    01 00 00 3C    TDC=60S
411
412
413 * (% style="color:blue" %)**Reset**
414
415 If payload = 0x04FF, it will reset the LDDS20
416
417
418 * (% style="color:blue" %)**CFM**
419
420 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
421
422
423
424 == 2.5  ​Show Data in DataCake IoT Server ==
425
426 (((
427 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
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429
430 (((
431
432 )))
433
434 (((
435 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
436 )))
437
438 (((
439 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
440 )))
441
442
443 [[image:1654592790040-760.png]]
444
445
446 [[image:1654592800389-571.png]]
447
448
449 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
450
451 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
452
453 [[image:1654851029373-510.png]]
454
455
456 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
457
458 [[image:image-20220610165129-11.png||height="595" width="1088"]]
459
460
461 == 2.6  LED Indicator ==
462
463 The LDDS20 has an internal LED which is to show the status of different state.
464
465
466 * Blink once when device power on.
467 * The device detects the sensor and flashes 5 times.
468 * Solid ON for 5 seconds once device successful Join the network.
469 * Blink once when device transmit a packet.
470
471 == 2.7  ​Firmware Change Log ==
472
473
474 (((
475 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
476 )))
477
478 (((
479
480 )))
481
482 (((
483 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
484 )))
485
486
487
488 == 2.8  Battery Analysis ==
489
490
491 === 2.8.1  Battery Type ===
492
493 (((
494 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
495 )))
496
497 (((
498
499 )))
500
501 (((
502 The battery related documents as below:
503 )))
504
505 * (((
506 (((
507 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
508 )))
509 )))
510 * (((
511 (((
512 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
513 )))
514 )))
515 * (((
516 (((
517 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
518 )))
519 )))
520
521 [[image:image-20220615111024-1.png]]
522
523
524
525 === 2.8.2  Battery Note ===
526
527 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
528
529
530
531 === 2.8.3  Replace the battery ===
532
533 (((
534 (((
535 You can change the battery in the NBSN95.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
536 )))
537
538 (((
539
540 )))
541
542 (((
543 The default battery pack of NBSN95 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
544 )))
545 )))
546
547
548
549 === 2.8.4  Battery Life Analyze ===
550
551 (((
552 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
553 )))
554
555 (((
556 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
557 )))
558
559
560
561 = 3.  Using the AT Commands =
562
563 (((
564 (((
565
566 )))
567 )))
568
569 == 3.1  Access AT Commands ==
570
571 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
572
573
574 [[image:image-20220610172924-4.png||height="483" width="988"]]
575
576
577 Or if you have below board, use below connection:
578
579
580 [[image:image-20220610172924-5.png]]
581
582
583 (((
584 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
585 )))
586
587
588 [[image:image-20220610172924-6.png||height="601" width="860"]]
589
590 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
591
592
593 AT+<CMD>?  :  Help on <CMD>
594
595 AT+<CMD>  :  Run <CMD>
596
597 AT+<CMD>=<value>  :  Set the value
598
599 AT+<CMD>=?  :  Get the value
600
601
602 (% style="color:#037691" %)** General Commands :**     
603
604 AT  :  Attention       
605
606 AT?  :  Short Help     
607
608 ATZ :  MCU Reset    
609
610 AT+TDC :  Application Data Transmission Interval 
611
612
613 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
614
615 AT+APPEUI  :  Application EUI      
616
617 AT+APPKEY  :  Application Key     
618
619 AT+APPSKEY  :  Application Session Key
620
621 AT+DADDR :  Device Address     
622
623 AT+DEUI :  Device EUI     
624
625 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
626
627 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
628
629 AT+CFM :  Confirm Mode       
630
631 AT+CFS :  Confirm Status       
632
633 AT+JOIN  :  Join LoRa? Network       
634
635 AT+NJM  :  LoRa? Network Join Mode    
636
637 AT+NJS  :  LoRa? Network Join Status    
638
639 AT+RECV  :  Print Last Received Data in Raw Format
640
641 AT+RECVB :  Print Last Received Data in Binary Format      
642
643 AT+SEND  :  Send Text Data      
644
645 AT+SENB  :  Send Hexadecimal Data
646
647
648 (% style="color:#037691" %)** LoRa Network Management :**
649
650 AT+ADR  :  Adaptive Rate
651
652 AT+CLASS  :  LoRa Class(Currently only support class A
653
654 AT+DCS  :  Duty Cycle Setting 
655
656 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
657
658 AT+FCD  :  Frame Counter Downlink       
659
660 AT+FCU  :  Frame Counter Uplink   
661
662 AT+JN1DL  :  Join Accept Delay1
663
664 AT+JN2DL  :  Join Accept Delay2
665
666 AT+PNM  :  Public Network Mode   
667
668 AT+RX1DL  :  Receive Delay1      
669
670 AT+RX2DL  :  Receive Delay2      
671
672 AT+RX2DR  :  Rx2 Window Data Rate 
673
674 AT+RX2FQ  :  Rx2 Window Frequency
675
676 AT+TXP  :  Transmit Power
677
678
679 (% style="color:#037691" %)** Information :**
680
681 AT+RSSI  :  RSSI of the Last Received Packet   
682
683 AT+SNR  :  SNR of the Last Received Packet   
684
685 AT+VER  :  Image Version and Frequency Band       
686
687 AT+FDR  :  Factory Data Reset
688
689 AT+PORT  :  Application Port    
690
691 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
692
693 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
694
695
696
697 == 3.2  Set Interrupt Mode ==
698
699 Feature, Set Interrupt mode for GPIO_EXIT.
700
701 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
702
703 [[image:image-20220610174917-9.png]]
704
705
706 (((
707 (% style="color:#037691" %)**Downlink Command: 0x06**
708 )))
709
710 (((
711 Format: Command Code (0x06) followed by 3 bytes.
712 )))
713
714 (((
715 (((
716 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
717 )))
718 )))
719
720 * (((
721 Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
722 )))
723 * (((
724 Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
725 )))
726
727 (((
728
729 )))
730
731 (((
732
733 )))
734
735 = 4.  FAQ =
736
737 == 4.1  What is the frequency plan for LDDS20? ==
738
739 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
740
741
742
743 == 4.2  How to change the LoRa Frequency Bands/Region ==
744
745 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
746 When downloading the images, choose the required image file for download. ​
747
748
749
750 = 5.  Trouble Shooting =
751
752 == 5.1  Why I can't join TTN V3 in US915 / AU915 bands? ==
753
754 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
755
756
757 == 5.2  AT Command input doesn't work ==
758
759 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
760
761 (((
762
763 )))
764
765
766 = 6.  Order Info =
767
768
769 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
770
771
772 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
773
774 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
775 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
776 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
777 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
778 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
779 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
780 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
781 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
782
783 = 7. ​ Packing Info =
784
785
786 (((
787 **Package Includes**:
788 )))
789
790 * (((
791 LDDS20 LoRaWAN Liquid Level Sensor x 1
792 )))
793
794 (((
795 (% style="color:red" %)**Note:**
796 )))
797
798 (((
799 (((
800 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn't include it and user needs to purchase locally.
801 )))
802 )))
803
804 (((
805
806 )))
807
808 (((
809 **Dimension and weight**:
810 )))
811
812 * (((
813 Device Size: cm
814 )))
815 * (((
816 Device Weight: g
817 )))
818 * (((
819 Package Size / pcs : cm
820 )))
821 * (((
822 Weight / pcs : g
823
824
825
826 )))
827
828 = 8.  ​Support =
829
830 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
831 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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