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1 (% style="text-align:center" %)
2 [[image:image-20220615144725-2.jpeg]]
3
4 **Table of Contents:**
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6
7
8
9
10
11
12 = 1.  Introduction =
13
14 == 1.1 ​ What is LMDS200 Microwave Radar DistanceSensor ==
15
16 (((
17
18
19 (((
20 (((
21 (((
22 (((
23 The Dragino LMDS200 is a (% style="color:#4472c4" %)**LoRaWAN Microwave Radar distance sensor**(%%). It uses (% style="color:#4472c4" %)**24Ghz Microwave**(%%) to detect the distance between sensor and different objects. Compare vs ultrasonic or Lidar measurement method, Microwave Radar is (% style="color:#4472c4" %)**more reliable for condensation / dusty environment**(%%). It can sense correct distance even there is water or thick dust on top of the sensor.
24 )))
25
26 (((
27
28 )))
29
30 (((
31 The LMDS200 can be applied to scenarios such as horizontal distance measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, etc.
32 )))
33
34 (((
35
36 )))
37
38 (((
39 LMDS200 can (% style="color:#4472c4" %)**measure two distances**(%%): the closest object and next object behind the closest one.
40 )))
41
42 (((
43
44 )))
45
46 (((
47 LMDS200 supports (% style="color:#4472c4" %)**Alarm Feature**(%%), user can set the LMDS200 to uplink data in a short interval when the distance is out of configured range.
48 )))
49
50 (((
51
52 )))
53
54 (((
55 The LoRa wireless technology used in LMDS200 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
56 )))
57
58 (((
59
60 )))
61
62 (((
63 LMDS200 is powered by 8500mAh Li-SOCI2 battery, it is designed for long term use up to 5 years.
64 )))
65
66 (((
67
68 )))
69
70 (((
71 Each LMDS200 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
72 )))
73
74 (((
75
76 )))
77
78 (((
79 *Battery life depends on how often to send data, please see [[battery analyzer>>||anchor="H4. Battery & how to replace"]].
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81 )))
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84 )))
85
86
87 [[image:1655277036890-950.png]]
88
89
90
91 == ​1.2  Features ==
92
93 * LoRaWAN 1.0.3 Class A
94 * Ultra-low power consumption
95 * Microwave Radar for distance detection
96 * Short uplink interval for Distance Alarm
97 * Monitor Battery Level
98 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
99 * AT Commands to change parameters
100 * Uplink on periodically
101 * Downlink to change configure
102 * 8500mAh Battery for long term use
103 * Wall Mountable
104 * Outdoor Use
105
106
107
108 == 1.3  Radar probe specification ==
109
110 * Measuring Method: FMCW
111 * Frequency: 24.000 ~~ 24.500 GHz
112 * Measurement output power: 6dBm
113 * Measure range: 0.5 ~~ 20m
114 * Accuracy: ±0.1m
115 * Resolution: 0.01m
116 * Horizontal Angel: 78°
117 * Vertical Angel: 23°
118
119
120
121 == 1.4  Storage & Operation Temperature ==
122
123 -20°C to +85°C
124
125
126
127
128
129 == 1.5 ​ Applications ==
130
131
132 * Horizontal distance measurement
133 * Liquid level measurement
134 * Parking management system
135 * Object proximity and presence detection
136 * Intelligent trash can management system
137 * Robot obstacle avoidance
138 * Automatic control
139 * Sewer
140 * Bottom water level monitoring
141
142
143
144 == 1.6  Installation ==
145
146 Sensor measure direction and angle is as below. When install the sensor, please make sure the sensor direct to object.
147
148 [[image:image-20220615152454-3.png]]
149
150
151 [[image:image-20220615152454-4.png]]
152
153
154
155
156 == 1.7  Pin mapping and power on ==
157
158
159 [[image:1655257026882-201.png]]
160
161
162
163 = 2.  Operation Mode =
164
165
166 == 2.1  How it works ==
167
168 (((
169 Each LMDS200 is shipped with a worldwide unique set of OTAA keys. To use LMDS200 in a LoRaWAN network, user needs to input the OTAA keys in the LoRaWAN network server. So LMDS200 can join the LoRaWAN network and start to transmit sensor data.
170 )))
171
172
173
174 == 2.2  ​Example to use for LoRaWAN network ==
175
176 (((
177 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
178 )))
179
180 (((
181 [[image:1655278047781-517.png]]
182
183 * In this user case, the LMDS200 is installed on top of river to detect the water level and send the level info to the LoRaWAN server. The LMDS200 will uplink different types of messages to the LoRaWAN server. See [[Uplink payload>>path:#Uplink_Payload]] for detail.
184 )))
185
186 (((
187 Assume the LoRaWAN Gateway DLOS8 is already set to connect to the [[TTN V3 network >>url:https://eu1.cloud.thethings.network]]. We need to add the LMDS200 device in TTN V3:
188 )))
189
190 (((
191 (((
192
193 )))
194
195 (((
196 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LMDS200.
197 )))
198 )))
199
200 (((
201 (((
202 Each LMDS200 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
203 )))
204 )))
205
206 [[image:image-20220607170145-1.jpeg]]
207
208
209 (((
210 (((
211 For OTAA registration, we need to set **APP EUI/ APP KEY/ DEV EUI**. Some server might no need to set APP EUI.
212 )))
213 )))
214
215 (((
216 (((
217 Enter these keys in the LoRaWAN Server portal. Below is TTN V3 screen shot:
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219 )))
220
221 (((
222 (((
223
224 )))
225
226 (((
227 **Add APP EUI in the application**
228 )))
229 )))
230
231 [[image:image-20220610161353-4.png]]
232
233 [[image:image-20220610161353-5.png]]
234
235 [[image:image-20220610161353-6.png]]
236
237
238 [[image:image-20220610161353-7.png]]
239
240
241
242 You can also choose to create the device manually.
243
244 [[image:image-20220610161538-8.png]]
245
246
247
248 **Add APP KEY and DEV EUI**
249
250 [[image:image-20220610161538-9.png]]
251
252
253
254 (% style="color:blue" %)**Step 2**(%%):  Power on LDDS20
255
256
257 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
258
259 [[image:image-20220615095102-14.png]]
260
261
262
263 (((
264 (% style="color:blue" %)**Step 3**(%%)**:**  The LDDS20 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
265 )))
266
267 [[image:1654849068701-275.png]]
268
269
270
271 == 2.3  ​Uplink Payload ==
272
273 (((
274 (((
275 (((
276 LDDS20 will uplink payload via LoRaWAN with below payload format: 
277 )))
278
279 (((
280 Uplink payload includes in total 8 bytes.
281 Payload for firmware version v1.1.4. . Before v1.1.3, there is only 5 bytes: BAT and Distance(Please check manual v1.2.0 if you have 5 bytes payload).
282 )))
283 )))
284 )))
285
286 (((
287
288 )))
289
290 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
291 |=(% style="width: 62.5px;" %)(((
292 **Size (bytes)**
293 )))|=(% style="width: 62.5px;" %)**2**|=**2**|=1|=2|=**1**
294 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1A0BatteryInfo"]]|(((
295 [[Distance>>||anchor="H2.3.2A0Distance"]]
296
297 (unit: mm)
298 )))|[[Digital Interrupt (Optional)>>||anchor="H2.3.3A0InterruptPin"]]|(((
299 [[Temperature (Optional )>>||anchor="H2.3.4A0DS18B20Temperaturesensor"]]
300 )))|[[Sensor Flag>>||anchor="H2.3.5A0SensorFlag"]]
301
302 [[image:1654850511545-399.png]]
303
304
305
306 === 2.3.1  Battery Info ===
307
308
309 Check the battery voltage for LDDS20.
310
311 Ex1: 0x0B45 = 2885mV
312
313 Ex2: 0x0B49 = 2889mV
314
315
316
317 === 2.3.2  Distance ===
318
319 (((
320 Get the distance. Flat object range 20mm - 2000mm.
321 )))
322
323 (((
324 For example, if the data you get from the register is __0x06 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0605(H) = 1541 (D) = 1541 mm.**
325 )))
326
327 * If the sensor value is 0x0000, it means system doesn't detect ultrasonic sensor.
328 * If the sensor value lower than 0x0014 (20mm), the sensor value will be invalid.
329
330 === 2.3.3  Interrupt Pin ===
331
332 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
333
334 **Example:**
335
336 0x00: Normal uplink packet.
337
338 0x01: Interrupt Uplink Packet.
339
340
341
342 === 2.3.4  DS18B20 Temperature sensor ===
343
344 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
345
346 **Example**:
347
348 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
349
350 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
351
352 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
353
354
355
356 === 2.3.5  Sensor Flag ===
357
358 (((
359 0x01: Detect Ultrasonic Sensor
360 )))
361
362 (((
363 0x00: No Ultrasonic Sensor
364 )))
365
366
367
368 === 2.3.6  Decode payload in The Things Network ===
369
370 While using TTN network, you can add the payload format to decode the payload.
371
372
373 [[image:1655261164557-670.png]]
374
375 (((
376 The payload decoder function for TTN V3 is here:
377 )))
378
379 (((
380 (((
381 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
382 )))
383 )))
384
385
386
387 == 2.4  Downlink Payload ==
388
389 By default, LDDS20 prints the downlink payload to console port.
390
391 [[image:image-20220615100930-15.png]]
392
393
394 **Examples:**
395
396
397 * (% style="color:blue" %)**Set TDC**
398
399 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
400
401 Payload:    01 00 00 1E    TDC=30S
402
403 Payload:    01 00 00 3C    TDC=60S
404
405
406 * (% style="color:blue" %)**Reset**
407
408 If payload = 0x04FF, it will reset the LDDS20
409
410
411 * (% style="color:blue" %)**CFM**
412
413 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
414
415
416
417 == 2.5  ​Show Data in DataCake IoT Server ==
418
419 (((
420 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
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422
423 (((
424
425 )))
426
427 (((
428 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
429 )))
430
431 (((
432 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
433 )))
434
435
436 [[image:1654592790040-760.png]]
437
438
439 [[image:1654592800389-571.png]]
440
441
442 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
443
444 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
445
446 [[image:1654851029373-510.png]]
447
448
449 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
450
451 [[image:image-20220610165129-11.png||height="595" width="1088"]]
452
453
454 == 2.6  LED Indicator ==
455
456 The LDDS20 has an internal LED which is to show the status of different state.
457
458
459 * Blink once when device power on.
460 * The device detects the sensor and flashes 5 times.
461 * Solid ON for 5 seconds once device successful Join the network.
462 * Blink once when device transmit a packet.
463
464 == 2.7  ​Firmware Change Log ==
465
466
467 (((
468 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
469 )))
470
471 (((
472
473 )))
474
475 (((
476 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
477 )))
478
479
480
481 == 2.8  Battery Analysis ==
482
483
484 === 2.8.1  Battery Type ===
485
486 (((
487 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
488 )))
489
490 (((
491
492 )))
493
494 (((
495 The battery related documents as below:
496 )))
497
498 * (((
499 (((
500 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
501 )))
502 )))
503 * (((
504 (((
505 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
506 )))
507 )))
508 * (((
509 (((
510 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
511 )))
512 )))
513
514 [[image:image-20220615111024-1.png]]
515
516
517
518 === 2.8.2  Battery Note ===
519
520 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
521
522
523
524 === 2.8.3  Replace the battery ===
525
526 (((
527 (((
528 You can change the battery in the NBSN95.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
529 )))
530
531 (((
532
533 )))
534
535 (((
536 The default battery pack of NBSN95 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
537 )))
538 )))
539
540
541
542 === 2.8.4  Battery Life Analyze ===
543
544 (((
545 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
546 )))
547
548 (((
549 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
550 )))
551
552
553
554 = 3.  Using the AT Commands =
555
556 (((
557 (((
558
559 )))
560 )))
561
562 == 3.1  Access AT Commands ==
563
564 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
565
566
567 [[image:image-20220610172924-4.png||height="483" width="988"]]
568
569
570 Or if you have below board, use below connection:
571
572
573 [[image:image-20220610172924-5.png]]
574
575
576 (((
577 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
578 )))
579
580
581 [[image:image-20220610172924-6.png||height="601" width="860"]]
582
583 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
584
585
586 AT+<CMD>?  :  Help on <CMD>
587
588 AT+<CMD>  :  Run <CMD>
589
590 AT+<CMD>=<value>  :  Set the value
591
592 AT+<CMD>=?  :  Get the value
593
594
595 (% style="color:#037691" %)** General Commands :**     
596
597 AT  :  Attention       
598
599 AT?  :  Short Help     
600
601 ATZ :  MCU Reset    
602
603 AT+TDC :  Application Data Transmission Interval 
604
605
606 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
607
608 AT+APPEUI  :  Application EUI      
609
610 AT+APPKEY  :  Application Key     
611
612 AT+APPSKEY  :  Application Session Key
613
614 AT+DADDR :  Device Address     
615
616 AT+DEUI :  Device EUI     
617
618 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
619
620 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
621
622 AT+CFM :  Confirm Mode       
623
624 AT+CFS :  Confirm Status       
625
626 AT+JOIN  :  Join LoRa? Network       
627
628 AT+NJM  :  LoRa? Network Join Mode    
629
630 AT+NJS  :  LoRa? Network Join Status    
631
632 AT+RECV  :  Print Last Received Data in Raw Format
633
634 AT+RECVB :  Print Last Received Data in Binary Format      
635
636 AT+SEND  :  Send Text Data      
637
638 AT+SENB  :  Send Hexadecimal Data
639
640
641 (% style="color:#037691" %)** LoRa Network Management :**
642
643 AT+ADR  :  Adaptive Rate
644
645 AT+CLASS  :  LoRa Class(Currently only support class A
646
647 AT+DCS  :  Duty Cycle Setting 
648
649 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
650
651 AT+FCD  :  Frame Counter Downlink       
652
653 AT+FCU  :  Frame Counter Uplink   
654
655 AT+JN1DL  :  Join Accept Delay1
656
657 AT+JN2DL  :  Join Accept Delay2
658
659 AT+PNM  :  Public Network Mode   
660
661 AT+RX1DL  :  Receive Delay1      
662
663 AT+RX2DL  :  Receive Delay2      
664
665 AT+RX2DR  :  Rx2 Window Data Rate 
666
667 AT+RX2FQ  :  Rx2 Window Frequency
668
669 AT+TXP  :  Transmit Power
670
671
672 (% style="color:#037691" %)** Information :**
673
674 AT+RSSI  :  RSSI of the Last Received Packet   
675
676 AT+SNR  :  SNR of the Last Received Packet   
677
678 AT+VER  :  Image Version and Frequency Band       
679
680 AT+FDR  :  Factory Data Reset
681
682 AT+PORT  :  Application Port    
683
684 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
685
686 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
687
688
689
690 == 3.2  Set Interrupt Mode ==
691
692 Feature, Set Interrupt mode for GPIO_EXIT.
693
694 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
695
696 [[image:image-20220610174917-9.png]]
697
698
699 (((
700 (% style="color:#037691" %)**Downlink Command: 0x06**
701 )))
702
703 (((
704 Format: Command Code (0x06) followed by 3 bytes.
705 )))
706
707 (((
708 (((
709 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
710 )))
711 )))
712
713 * (((
714 Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
715 )))
716 * (((
717 Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
718 )))
719
720 (((
721
722 )))
723
724 (((
725
726 )))
727
728 = 4.  FAQ =
729
730 == 4.1  What is the frequency plan for LDDS20? ==
731
732 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
733
734
735
736 == 4.2  How to change the LoRa Frequency Bands/Region ==
737
738 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
739 When downloading the images, choose the required image file for download. ​
740
741
742
743 = 5.  Trouble Shooting =
744
745 == 5.1  Why I can't join TTN V3 in US915 / AU915 bands? ==
746
747 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
748
749
750 == 5.2  AT Command input doesn't work ==
751
752 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
753
754 (((
755
756 )))
757
758
759 = 6.  Order Info =
760
761
762 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
763
764
765 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
766
767 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
768 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
769 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
770 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
771 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
772 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
773 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
774 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
775
776 = 7. ​ Packing Info =
777
778
779 (((
780 **Package Includes**:
781 )))
782
783 * (((
784 LDDS20 LoRaWAN Liquid Level Sensor x 1
785 )))
786
787 (((
788 (% style="color:red" %)**Note:**
789 )))
790
791 (((
792 (((
793 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn't include it and user needs to purchase locally.
794 )))
795 )))
796
797 (((
798
799 )))
800
801 (((
802 **Dimension and weight**:
803 )))
804
805 * (((
806 Device Size: cm
807 )))
808 * (((
809 Device Weight: g
810 )))
811 * (((
812 Package Size / pcs : cm
813 )))
814 * (((
815 Weight / pcs : g
816
817
818
819 )))
820
821 = 8.  ​Support =
822
823 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
824 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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