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175	175	== 3.5  Trouble Shooting ==
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	178	+=== 3.5.1 Why my gateway is showing offline on the Senet Console UI? ===
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	181	+If the gateway does not receive any data packet within 10 minutes, the gateway status in the Senet platform is displayed as Offline.
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	183	+This does not affect the normal use of the gateway, and when the node sends the packet again, the gateway status reshows as Active。
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	185	+[[image:image-20221216175155-1.png||height="508" width="957"]]
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178	178	User can check the station log in the logread/system log page.
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180	180	[[image:image-20220525084131-17.png]]