<
From version < 61.1 >
edited by Kilight Cao
on 2022/12/16 17:52
To version < 59.3 >
edited by Xiaoling
on 2022/07/23 18:02
>
Change comment: There is no comment for this version

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175 175  == 3.5  Trouble Shooting ==
176 176  
177 177  
178 -=== 3.5.1 Why my gateway is showing offline on the Senet Console UI? ===
179 -
180 -
181 -If the gateway does not receive any data packet within 10 minutes, the gateway status in the Senet platform is displayed as Offline.
182 -
183 -This does not affect the normal use of the gateway, and when the node sends the packet again, the gateway status reshows as Active。
184 -
185 -[[image:image-20221216175155-1.png||height="508" width="957"]]
186 -
187 -
188 -
189 189  User can check the station log in the logread/system log page.
190 190  
191 191  [[image:image-20220525084131-17.png]]
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